Data Analyst - Merchant Services
Job Summary
Job Description
Join GoTo Group as a Senior Data Analytics to tackle ambiguous data challenges and shape how data is used for impactful decisions and product excellence. You will own end-to-end analytics, define technical solutions, and ensure synergy across teams. Responsibilities include leading analytical projects, driving advanced analytics like statistical modeling and ML experiments, collaborating with cross-functional teams, mentoring junior analysts, developing financial models, conducting statistical tests, presenting insights, and refining processes. The ideal candidate has 4+ years of experience in data analytics, proficiency in Advanced SQL and scripting languages (Python/R), solid understanding of statistical methods and experiment design, experience with dashboards and data visualizations, familiarity with machine learning libraries, strong business acumen, excellent communication and stakeholder management skills, and demonstrated leadership abilities.
Must have:
- 4+ years of experience in data analytics
- Proficiency in Advanced SQL and scripting languages (Python/R)
- Solid understanding of statistical methods and experiment design
- Experience building dashboards and data visualizations
- Familiarity with machine learning libraries
- Strong business acumen
- Excellent stakeholder management, communication, and collaborative skills
- Demonstrated leadership abilities
12 skills required
Job Details
About the Role
Are you excited to tackle ambiguous data challenges for a wide range of business problems? As a Senior Data Analytics, you will shape how our team uses data to make impactful decisions and drive product excellence. You’ll own end-to-end analytics for a stream of projects, define technical solutions, and ensure synergy across teams. In your first six months, you will deliver critical dashboards, spearhead advanced models, and mentor junior analysts. This role offers a chance to influence business outcomes, cultivate innovation, and expand your leadership in a fast-paced environment.
What you will do
- Lead analytical projects from ideation to delivery, defining scope and success metrics
- Drive advanced analytics solutions (statistical modeling, ML experiments, dashboards) that inform business decisions
- Collaborate with cross-functional teams to clarify requirements, identify data sources, and implement best practices
- Mentor junior analysts by providing technical guidance and ensuring code quality
- Develop extensive Financial Models being responsible for end-to-end target achievement metrics
- Conduct rigorous statistical tests and experiments to validate hypotheses and measure impact
- Present insights and recommendations to stakeholders, translating complex data into actionable strategies
- Continuously refine dashboards, tools, and processes to enhance data-driven decision-making
What you will need
- 4+ years of experience in data analytics or related fields, with a track record of tackling complex projects
- Proficiency in Advanced SQL and scripting languages (Python/R) for data processing and statistical analysis
- Solid understanding of statistical methods, A/B testing, and experiment design
- Experience building dashboards and data visualizations that effectively communicate insights
- Familiarity with machine learning libraries (e.g., TensorFlow, PyTorch) and model deployment best practices
- Strong business acumen with the ability to connect data findings to broader product and operational metrics
- Excellent stakeholder management, communication, and collaborative skills
- Demonstrated leadership abilities, including mentoring junior teammates and driving cross-functional initiatives
About GoTo Group
GoTo Group is the largest digital ecosystem in Indonesia with its mission to “Empower Progress’ by offering technological infrastructure and solutions for everyone to access and thrive in the digital economy. The GoTo ecosystem consists of on-demand transportation services, food and grocery delivery, logistics and fulfillment, as well as financial and payment services through the Gojek and GoTo Financial platforms.It is the first platform in Southeast Asia that hosts these crucial cases in a single ecosystem, capturing the majority of Indonesia’s vast consumer household.
About Gojek
Gojek is Southeast Asia’s leading on-demand platform and pioneer of the multi-service ecosystem with over 2.5 million driver partners across the regions offering a wide range of services such as transportation, food delivery, logistics and more. With its mission to create impact at scale, Gojek is committed to resolving consumer problems and raising standards of living by connecting consumers to the best providers of goods and services in the market.
About GoTo Financial
GoTo Financial accelerates financial inclusion through its leading financial services and merchants solutions. Its consumer services include GoPay and GoPayLater and serve businesses of all sizes through Midtrans, Moka, GoBiz Plus, GoBiz, and Selly. With its trusted and inclusive ecosystem of products, GoTo Financial is open to new growth opportunities and aims to empower everyone to Make It Happen, Make It Together, Make It Last.
GoTo and its business units, including Gojek and GoToFinancial ("GoTo") only post job opportunities on our official channels on our respective company websites and on LinkedIn. GoTo is not liable for any job postings or job offers that did not originate from us. You should conduct your own due diligence to prevent being victims of any fake job scams, if they did not originate from GoTo's official recruitment channels.
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About The Company
GoTo is the largest technology group in Indonesia, combining on-demand and financial services through the Gojek and GoTo Financial brands. It is the first platform in Southeast Asia to host these two essential use cases in one ecosystem, capturing a majority of Indonesian consumer household expenditure.
GoTo’s mission is to “Empower Progress” by offering an unparalleled selection of goods and services through a comprehensive merchant and partner network and promoting financial inclusion through its leading payments and financial services business.
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