Data Center Business Operations Principal Lead

Lambda

Job Summary

At Lambda, the Data Center Business Services (DBS) team supports Lambda’s data center portfolio. The Principal Lead, DBS, is a senior strategic partner to the Director, overseeing execution, coordination, and scalability of DBS functions including Expense Management, Operations & New DC Demand, and Supplier Management. This role involves leading managers and ICs, driving cross-functional initiatives, and implementing scalable processes to achieve strategic objectives and operational excellence.

Must Have

  • Partner closely with the Director to translate strategic objectives into actionable initiatives and operational plans.
  • Provide strategic oversight and coordination across DBS managers in Expense Management, Operations & New DC Demand, and Supplier Management.
  • Act as a senior escalation point for complex operational or contractual issues, delays, or risks.
  • Drive cross-functional collaboration with Finance, SAMs, AP, DCIE, and other internal stakeholders.
  • Monitor portfolio-level performance, providing insights and recommendations.
  • Lead process improvement, standardization, and operational excellence across DBS functions.
  • Drive a culture of high performance, collaboration, and accountability.
  • Lead critical projects or initiatives requiring cross-functional coordination, strategic thinking, and timely execution.
  • Serve as a trusted advisor to the Director, providing insights, analysis, and recommendations.
  • Proven experience leading teams responsible for data center business operations, supplier management, or infrastructure project coordination.
  • Strong strategic and operational mindset, balancing day-to-day execution with long-term planning and scalability.
  • Excellent problem-solving skills, able to navigate ambiguity and drive solutions across multiple functions.
  • Skilled at stakeholder management and cross-functional collaboration, able to influence and align diverse teams.
  • Strong analytical, documentation, and reporting skills.
  • Familiarity with contract management, lease administration, support planning, and expense forecasting.
  • Experience with process improvement, SOP creation, and cross-functional project management.

Good to Have

  • Bachelor’s degree in Business, Engineering, Operations, or a related field.

Perks & Benefits

  • Generous cash & equity compensation
  • Health, dental, and vision coverage for you and your dependents
  • Wellness and commuter stipends for select roles
  • 401k Plan with 2% company match (USA employees)
  • Flexible paid time off plan

Job Description

The Superintelligence Cloud, is a leader in AI cloud infrastructure serving tens of thousands of customers. Our customers range from AI researchers to enterprises and hyperscalers. Our mission is to make compute as ubiquitous as electricity and give everyone the power of superintelligence. One person, one GPU.

If you'd like to build the world's best AI cloud, join us.

About Lambda

At Lambda, we’re building the world’s best AI infrastructure platform. Our Data Center Business Services (DBS) team provides strategic and operational support across our data center portfolio. The Principal Lead, DBS serves as a senior strategic partner to the Director, overseeing the execution, coordination, and scalability of DBS functions, including Expense Management, Operations & New DC Demand, and Supplier Management.

What You’ll Do

As the Principal Lead, DBS, you will oversee and coordinate the work of managers and ICs across DBS, ensuring alignment with our strategic objectives and operational excellence. You will act as a senior escalation point, drive cross-functional initiatives, and implement scalable processes to support the team and broader organization.

You will:

  • Partner closely with the Director to translate strategic objectives into actionable initiatives and operational plans.
  • Provides strategic oversight and coordination across DBS managers in Expense Management, Operations & New DC Demand, and Supplier Management to drive alignment and delivery
  • Act as a senior escalation point for complex operational or contractual issues, delays, or risks across all DBS functions.
  • Drive cross-functional collaboration with Finance, SAMs, AP, DCIE, and other internal stakeholders to ensure seamless operations and proactive issue resolution.
  • Monitor portfolio-level performance, providing insights and recommendations to manager
  • Lead process improvement, standardization, and operational excellence across DBS functions, including Standard Operating Procedure development, dashboards, and reporting.
  • Drive a culture of high performance, collaboration, and accountability.
  • Lead critical projects or initiatives requiring cross-functional coordination, strategic thinking, and timely execution.
  • Serve as a trusted advisor to the Director, providing insights, analysis, and recommendations to support decision-making and long-term planning.

About You

  • Proven experience leading teams responsible for data center business operations, supplier management, or infrastructure project coordination.
  • Strong strategic and operational mindset, balancing day-to-day execution with long-term planning and scalability.
  • Excellent problem-solving skills, able to navigate ambiguity and drive solutions across multiple functions.
  • Skilled at stakeholder management and cross-functional collaboration, able to influence and align diverse teams.
  • Comfortable working in a fast-paced, dynamic environment, able to prioritize effectively and adapt to changing priorities.
  • Strong analytical, documentation, and reporting skills.
  • Represent the DBS organization across business initiatives, driving cross-functional alignment, clarity, and delivery. Act as a trusted delegate to the Director by ensuring priorities, stories, and outcomes are advanced and completed across all DBS functions.
  • Familiarity with contract management, lease administration, support planning, and expense forecasting.
  • Experience with process improvement, SOP creation, and cross-functional project management.

Preferred Qualifications

  • Bachelor’s degree in Business, Engineering, Operations, or a related field.

5 Skills Required For This Role

Team Management Cross Functional Forecasting Budgeting Game Texts Cross Functional Collaboration

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