Developer Experience Engineer

This role is for a Developer Experience Engineer at Raindrop, a company building Sentry for AI Agents to alert engineering teams about silent failures. The position focuses on ensuring a world-class developer experience for integrating and using Raindrop. Key responsibilities include maintaining and improving SDKs, assisting with integration debugging, and creating clear documentation. The ideal candidate will have strong programming, problem-solving, and technical writing skills, with a passion for developer communities and a deep understanding of customer needs.

Must Have

• Ensure world-class developer experience for Raindrop integration
• Maintain, improve, and add SDKs
• Help customers debug integrations
• Write clear documentation, tutorials, and guides
• Quick iteration without compromising quality
• Deeply understand the customer
• Strong programming, problem solving, and debugging skills
• Passion for working with developers and building developer communities
• Excellent technical writing skills
• Must be in person in San Francisco (or willing to move)
• US citizen/visa only

Good to Have

• Interest in AI products and tools (ideally experience building or avid user)
• Growth mindset
• Care about building well-designed products
• Willingness to do whatever it takes to solve a problem
• Ability to balance short-term and long-term speed

About the role

Raindrop is building Sentry for AI Agents.

Engineering teams at companies use Raindrop to get alerts about silent failures with their AI agents. Raindrop sends alerts when AI agents misbehave and links straight to the events, so AI engineers can dig into the conversations or traces, understand the root cause, and fix it, fast.

Why It Matters

AI agents fail constantly in ways both hilarious and terrifying. Regular software throws exceptions. But AI agents fail silently, leaving engineers with almost no visibility into how their agents are actually performing.

The current status quo is sifting through millions of logs and trying debug flaky evals that just aren't matching real world results. Evals are like unit tests, they confirm your model got specific test cases right. But in the real world agents call thousands of tools, run for hours, and encounter millions of unpredictable actions.

That’s where Raindrop comes in. It learns the unique shape of each AI agent’s issues. Starting from presets like Laziness, Forgetting, or Task Failure, to automatically tuning itself to each agent.

With one click of a button, AI engineers start tracking issues or topics across 100% of their production data. They can see frequency over time, how many users are affected, relevant properties and more.

In order to process hundreds of millions of events, we gradually train small, custom models, private to each company, that learn to uniquely understand how their product is used.

As part of the early team, you’ll play a fundamental role in shaping the company - from making strategy and product decisions, to helping scale the team, to shaping the future of AI agents.

Our Investors

We’re backed by incredible investors including Lightspeed and leading AI companies including Figma Ventures, Vercel Ventures, founders of Replit (Amjad Masad and Michele Castata), Cognition (Walden Yan), Framer (Koen Bok and Joen van Dijk), Speak (Andrew Hsu), Notion (Akshay Kothari) and more.

Your Focus

• Ensure customers have a world-class developer experience integrating and using Raindrop
• Maintain, improve and add SDKs
• Help customers debug integration
• Write clear documentation, tutorials, and guides
• Quick iteration without compromising on quality
• Deeply understand the customer

Ideal Candiate

• Knows how to balance short-term and long-term speed
• Strong programming, problem solving, and debugging skills
• Passion for working with developers and building developer communities
• Excellent technical writing skills
• Interest in AI products + tools (ideally experience building these or an avid user)
• Growth mindset
• Cares about building well-designed products
• Willing to do whatever it takes to solve a problem
• Must be in person (or willing to move)

About Raindrop

Monitor your AI app the right way.

AI engineers use Raindrop to get alerts about hidden issues and successes in their AI products.

Raindrop sends you alerts when your AI misbehaves and links straight to the events, so you can dig into the conversations or traces, understand the root cause, and fix it, fast.