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Digital Marketing Strategist, Customer Success Acceleration (English, Czech)

Digital Marketing Strategist, Customer Success Acceleration (English, Czech)

1 Month ago • 3 Years + • Marketing

About the job

2 skills required for this role

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communication

account-management

Job Description

As a Digital Marketing Strategist, you will analyze customers' advertising activities and market conditions, crafting recommendations and solutions. You'll understand clients' business models and anticipate decision-making processes, leveraging Google's product offerings to grow their businesses. Responsibilities include leading with insights to drive customer growth, acting as a strategic advisor to sales partners, and leveraging CSA solutions. You'll collaborate with Account Managers/Executives, develop market knowledge, offer solutions to clients' challenges, report on KPIs, create proposals, and become an expert in Google's product suite. Fluency in English and Czech is required for client relationship management.

Must have:

Bachelor's degree or equivalent experience
2+ years digital media/marketing experience
1+ year customer relationship/account management experience
Customer support and stakeholder management
Fluent English and Czech
Lead customer growth and be strategic advisor

Good to have:

Experience in advertising, sales, marketing, consulting, or media
Performance marketing campaign management
Online marketing strategy and tactics knowledge
Data-driven narrative building
Excellent project management skills

Minimum qualifications:

Bachelor's degree or equivalent practical experience.
2 years of experience working with digital media or digital marketing/advertising solutions, implementing and measuring campaigns and providing client solutions.
1 year of experience working in customer relationship development, account management, media consulting, or a similar role.
Experience in customer support and stakeholder management.
Ability to communicate in English and Czech fluently to support client relationship management in this region.

Preferred qualifications:

Experience in advertising, sales, marketing, consulting, or media.
Experience in managing digital advertising campaigns with a focus on performance marketing.
Knowledge of online marketing strategy and tactics.
Ability to build compelling narratives to influence clients utilizing data and insights.
Excellent project management skills, with the ability to oversee multiple, simultaneous solutions, supported by internal teams.

About the job

As a Digital Marketing Strategist, you will be an expert in the analysis of our customers' advertising activities and the markets in which they operate. You will craft recommendations and solutions for our customers and have an understanding of the market, industry, and business model of the companies you work with. You will anticipate how decisions are made, explore and uncover the business needs of Google's clients, and interpret how our range of product offerings can grow their business. Working with them, you will set the strategy for how their advertising can reach their audience.

Google creates products and services that make the world a better place, and gTech’s role is to help bring them to life. Our teams of trusted advisors support customers globally. Our solutions are rooted in our technical skill, product expertise, and a thorough understanding of our customers’ complex needs. Whether the answer is a bespoke solution to solve a unique problem, or a new tool that can scale across Google, everything we do aims to ensure our customers benefit from the full potential of Google products.

To learn more about gTech, check out our .

Responsibilities

Lead with insights to drive customer growth, be a trusted strategic advisor to sales partners, and leverage the full breadth of Customer Success Acceleration's (CSA’s) solutions to drive impact at scale across your portfolio.
Complete extensive training to become an expert in Google’s product suite.
Collaborate closely with Account Managers/Account Executives to determine the optimal support for the client portfolio.
Develop and apply knowledge of the market, industry, products, and tools in preparation to offer solutions for our clients' business challenges.
Report on key performance indicators and value delivered for customers. Create proposals to represent solution design around client goals.

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About The Company

Google

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A problem isn't truly solved until it's solved for all. Googlers build products that help create opportunities for everyone, whether down the street or across the globe. Bring your insight, imagination and a healthy disregard for the impossible. Bring everything that makes you unique. Together, we can build for everyone.