Director, Business Development & Partnership Operations

About Zscaler

Serving thousands of enterprise customers around the world including 45% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world’s largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust Exchange™ platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler.

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We’re looking for an experienced and strategic Director, Business Development & Partnership Operations to join our team in the United States. You will work closely with global Technology Alliance leadership and our Business Development Operations center based in Bengaluru, India. You will be responsible for:

• Partnering with Technology Alliance leaders to translate GTM strategies into scalable operational systems and programs including defining and implementing AI initiatives
• Developing and optimizing operational processes, tooling, and reporting to drive alignment across key technology partners' co-selling programs
• Mentoring and leading a high-performing team of business analysts, fostering a culture of ownership, innovation, and customer obsession
• Leveraging Salesforce.com and data visualization tools like Tableau or Power BI to analyze data, provide actionable insights, and drive decision-making
• Collaborating cross-functionally with Business Intelligence, Finance, and peer organizations while traveling quarterly to Bengaluru, India

What We’re Looking for (Minimum Qualifications)

• Bachelor’s degree and 12+ years of experience in Sales Operations, Partnership Operations, or ISV/Strategic Alliance management
• 3+ years of leadership experience, with direct accountability for managing a remote or globally distributed team
• Proven experience managing partner incentive programs and operational processes (e.g., referral fees, credit programs)
• Strong expertise with Salesforce.com and data visualization tools (e.g., Tableau, Power BI)
• Willingness and ability to travel internationally approximately once per quarter

What Will Make You Stand Out (Preferred Qualifications)

• Experience leading operational initiatives in high-growth environments or organizations with complex global partnerships
• Familiarity with AI-powered tools and technologies to drive operational efficiencies and automation
• Exceptional ability to influence stakeholders across diverse functions and geographies
• Demonstrated ability to innovate and scale global operations to support business goals

Zscaler’s salary ranges are benchmarked and are determined by role and level. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations and could be higher or lower based on a multitude of factors, including job-related skills, experience, and relevant education or training.

The base salary range listed for this full-time position excludes commission/ bonus/ equity (if applicable) + benefits.

Base Pay Range

$182,000 - $260,000 USD

At Zscaler, we are committed to building a team that reflects the communities we serve and the customers we work with. We foster an inclusive environment that values all backgrounds and perspectives, emphasizing collaboration and belonging. Join us in our mission to make doing business seamless and secure.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

Learn more about Zscaler’s Future of Work strategy, hybrid working model, and benefits here.

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws. See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link._

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.