Director, Business Enablement

Zoox is seeking a strategic and execution-focused Director of Business Enablement to lead the optimization and scaling of our core business functions in support of the company’s rapid growth. Acting as a key liaison between technology teams and operational units including Finance, HR, Legal, Procurement, IT, and Marketing, this leader will drive the design and implementation of scalable, end-to-end business processes. The ideal candidate combines hands-on leadership with a strong strategic vision, ensuring that foundational processes not only meet current business needs but are built to support long-term growth without costly overhauls.

In This Role, You Will:

• Design and implement scalable, end-to-end business processes across core functions such as Finance, HR, Legal, Supply Chain and Manufacturing, IT, and Marketing.
• Partner closely with both technical and operational teams to ensure business processes are aligned with technology solutions and enterprise strategy.
• Lead cross-functional initiatives to improve efficiency, standardization, and operational readiness in support of Zoox’s rapid growth and evolving needs.
• Anticipate and mitigate scalability challenges by architecting solutions that reduce future rework, reimplementation, or technical debt.
• Drive stakeholder alignment and adoption of new processes, ensuring organizational readiness and change management support across all impacted teams.

Qualifications

• 10+ years of experience in finance and business operations, process design, or enterprise transformation, with at least 5 years in a leadership role driving cross-functional initiatives.
• Proven track record of designing and implementing scalable, end-to-end business processes across multiple functions such as Finance, HR, Legal, Procurement, and IT.
• Strong understanding of enterprise systems (e.g., ERP, HCM, procurement, and workflow tools) and how they integrate with business processes.
• Exceptional stakeholder management and communication skills, with experience aligning diverse teams around shared goals and managing change at scale.
• Strategic mindset with hands-on execution ability, capable of balancing long-term planning with immediate operational needs in a high-growth environment.

Bonus Qualifications

• Experience scaling business operations in a high-growth or pre-IPO tech environment, particularly within complex or regulated industries like automotive, robotics, or manufacturing.
• Familiarity with business architecture frameworks or methodologies (e.g., Lean Six Sigma, BPMN, TOGAF) to formalize and optimize processes.
• Hands-on experience with enterprise systems like Workday, SAP, Coupa, or ServiceNow, especially in the context of process automation or system integration.
• Background in change management or organizational design, with a track record of driving adoption for new systems or processes.
• Strong data orientation, including comfort with process KPIs, dashboards, or basic analytics, to inform process improvements and measure impact.