Director, Digital Analytics

1 Year ago • 15 Years +

Job Summary

Job Description

Scientific Games is seeking an experienced, hands-on leader to head Digital Analytics. This role will own the data strategy and manage digitally oriented data science and business intelligence teams. The Director of Digital Analytics will bridge technical and business worlds, collaborating with analysts, engineers, scientists, and developers. While strategic, the candidate should also be willing to contribute directly to business intelligence and data science initiatives. The scope includes leading the end-to-end strategy and execution of Digital Analytics initiatives such as business intelligence, data science, web analytics, and customer experience.
Must have:
  • 15+ years of experience in data analytics/science
  • 3-5+ years of experience leading teams
  • Proven success building and leading analytics teams
  • Expertise in behavioral segmentation, customer LTV
  • Experience with OLTP, data warehouses, flat files
  • Collaborate with data scientists, analysts, business partners
  • Translate technical concepts to non-technical audiences
  • Bachelor's in a related field or MBA
Good to have:
  • Experience in the lottery industry
  • Knowledge of C/X and VoC initiatives
  • Experience with e-commerce, web-analytics, app-analytics

Job Details

Scientific Games:

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary

*CANDIDATE SPONSORSHIP IS NOT AVAILABLE FOR ROLE*

*CANDIDATE PREFERABLY LOCAL TO ATLANTA, GEORGIA*

We are seeking an experience, hands-on leader to head Digital Analytics for Scientific Games. This role will own the data strategy and be responsible for managing digitally oriented data science and business intelligence related teams and outcomes. The ideal candidate is a business-oriented people leader who is excited about solving industry challenges and enabling improvement.

The Director of Digital Analytics will bridge technical and business worlds across many different stakeholders and teams—including highly technical analysts/engineers/scientists, developers, and non-technical laypersons. This role must be led by someone who is a team player and eager to collaborate across teams.

While this role is a highly strategic people leader, we expect the best fit will represent someone who is also eager to “roll up their sleeves” and lead their team by example—providing direct contribution and work outputs related to business intelligence and data science related initiatives.  

Scope:

  • Lead the end-to-end strategy and execution of Digital Analytics initiatives, including business intelligence, data science, web analytics, and C/X.

Job Duties / Key Accountabilities:

  • Lead a high-performing existing team of digitally oriented data analysts and data scientists, elevating their performance and maximizing their potential.

  • Own the business intelligence product/content library, including dashboards aligned with audiences and roles, overseeing the full end-to-end development from requirements gathering to execution and deployment.

  • Build and execute upon a robust digital data analytics strategy, identifying stakeholders, business opportunities, systems, data, etc.

  • Proactively evaluate performance and provide recommendations across multiple contexts, including specific lottery customer programs, SG game studios, and leadership.

  • Partner with technical teams to define business requirements, outlay technical expectations, and identify opportunities to capture, manage, and extract value from business-critical data.

  • Help translate complex team findings into actionable and business valuable outcomes, including concrete recommendations to improve the current state.

  • Define, execute, and monitor KPI’s on a regular basis, proactively driving awareness to stakeholders as necessary.

  • Provide expertise and recommendations to leadership related to analytics & AI related use cases integrated into our core product suite.

Required:

  • 15+ years of experience in data analytics, data science, or related roles, with 3-5+ years leading teams.

  • Proven success building and leading analytics teams in a high-growth or enterprise environment.

  • Expertise w/ enabling relevant analytics such as behavioral segmentation, customer LTV assessment, user journey analytics, etc.

  • Strong understanding and experience working with data in various forms, including OLTP systems, data warehouses, flat files, unstructured data

  • Experience collaborating with data scientists, analysts, and business partners.

  • Excellent communication skills with the ability to translate technical concepts for non-technical audiences.

  • Bachelor’s in a related field or MBA.

Desired:

  • Experience in the lottery industry, with an understanding of key performance indicators (KPIs) related to lottery sales, player acquisition, and retention.

  • Leadership related to digital Customer Experience (C/X) and Voice of the Customer (VoC) initiatives, including knowledge of 3rd party platform 

  • Experience with e-commerce in some capacity, including web-analytics, app-analytics

  • Experience in the lottery industry, with an understanding of key performance indicators (KPIs) related to lottery sales, player acquisition, and retention.

  • Leadership related to digital Customer Experience (C/X) and Voice of the Customer (VoC) initiatives, including knowledge of 3rd party platform 

  • Experience with e-commerce in some capacity, including web-analytics, app-analytics

Authority / Decision Making:

  • This role will be a decision maker related to Digital Analytics, which includes business intelligence, data science, and data mining related activities aligned with the Digital channel.

Qualifications

Education/Years of Experience:

  • Bachelor’s in a related field or MBA.

  • 15+ years of experience in data analytics, data science, or related roles, with 3-5+ years leading teams.

Physical Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, walk, bend, use hands, operate a computer, and have specific vision abilities to include close and distance vision, and ability to adjust focus working with computer and business equipment.


Work Conditions

Scientific Games Corporation and its affiliates (collectively, “SG”) are engaged in highly regulated gaming and lottery businesses.   As a result, certain SG employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts.   In order to ensure SG complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, SG requires all of its employees to meet those requirements that are necessary to fulfill their individual roles.  As a prerequisite to employment with SG (to the extent permitted by law), you shall be asked to consent to SG conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above. 

About Us

Relentless innovation. Legendary performance. And unwavering security. All built on a foundation of trusted partnerships.

This is what it takes to be a global leader in lottery games, sports betting and technology. And to propel the industry ever forward.

At Scientific Games, we elevate play every day.

From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we care about the details that drive profits for lottery beneficiary programs.

We know what people like to play today. And with the power of data analytics, we can predict what they'll want to play tomorrow.

We're always thinking about the player experience. Because it's not just a game. It's an instant of optimistic fun.

But the best part? We're just getting started. iLottery and sports betting are the new frontier in play. And Scientific Games is the partner of choice for these growing markets. Because when it comes to digital, trust is everything.

The lottery experience is always one of excitement. But we're endlessly innovating, always evolving and firmly committed to responsible gaming. So that the future of lottery funding shines bright.

It's a future of stability and inspiration. The strength of security paired with the thrill of the new. It's the future of Scientific Games. The driver of today's favorite lottery games and most advanced technologies, and sustainability for tomorrow.

And it all starts now.

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About The Company

It’s an exciting time as Light & Wonder carves its own path forward as the leading cross-platform global game company, and Scientific Games continues as the world’s leading lottery company and partner of choice for government lotteries.


These strategic business transformations have been a year in the making and would not be possible without a true collaborative effort.

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