Director of Performance Enablement

As Director of Performance Enablement, you will own and execute a cross-functional enablement strategy designed to drive measurable improvements in performance at every level of the business. Reporting to the Chief Operating Officer, this highly visible leadership role involves partnering with leaders across Sales, Product, Engineering, Marketing, Customer Success, and Support to ensure every team has the skills, tools, knowledge, and confidence to deliver exceptional results. The role focuses on driving performance through enablement, new hire onboarding, knowledge and content enablement, product enablement, skills development, and performance measurement.

Must Have

• Design and implement a unified enablement strategy
• Partner with functional leaders to understand performance gaps and deliver targeted enablement solutions
• Build scalable, role specific onboarding programs
• Develop and maintain a centralised knowledge ecosystem
• Lead enablement for product releases
• Build programs that develop core competencies and functional excellence
• Define and track enablement KPIs

Good to Have

• Background in coaching, instructional design, or performance consulting

Perks & Benefits

• Salary up to $120,000
• Excellent medical coverage to keep your body and mind healthy
• Pension and 401k program options for all locations
• Stock option plan for employees
• 25 days holiday/vacation in addition to in-country national holidays
• 3 mental health days per year with an allowance toward a mood-boosting activity of your choice
• Birthday off to celebrate your day
• Learn and grow with our professional development allowance to be used to benefit your career
• Quarterly outings and an annual off-site in an exciting location!
• Hybrid culture with options to go in to an office in one of our hubs
• Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
• A meaningful, progressive, global company culture that is as fun as it is hardworking
• Endless growth opportunities

Join the API Revolution at Gravitee - Where Innovation Meets Growth

Since our beginnings in 2015, Gravitee has grown into a global force, recognized as a 2025 Gartner Magic Quadrant™ Leader for API Management. What started with four developers challenging the complexities of APIs has evolved into a revolutionary platform powering API and event stream ecosystems worldwide. We’re driving digital transformation for top enterprises, from Michelin to Roche to Blue Yonder and beyond, offering unmatched control over APIs and event streams.

Our rapid growth and leadership in API management are fueled by our team’s commitment to excellence and our core values:

• Passion: We bring excitement to everything we do, constantly innovating to stay ahead of the curve.
• Hold Nothing Back: We go above and beyond to help customers and teammates succeed, holding ourselves to the highest standards.
• Professionalism: We believe in clear, respectful communication and prioritise the needs of our team and customers.

Join us on this journey. Be part of a team that’s redefining what’s possible in API management, and shaping the future of digital transformation. The possibilities are endless - be a part of the revolution!

THE ROLE & WHY IT EXISTS

As Director of Performance Enablement, you will own and execute a cross-functional enablement strategy designed to drive measurable improvements in performance at every level of the business.

Reporting to the Chief Operating Officer, this is a highly visible and collaborative leadership role. You’ll partner closely with leaders across Sales, Product, Engineering, Marketing, Customer Success, and Support to ensure every team has the skills, tools, knowledge, and confidence they need to deliver exceptional results.

Our growth demands consistency, clarity, and speed to impact - this role exists to make performance scalable.

WHAT YOU WILL BE DOING

Your daily to-do list will feature some or all of the following, but is not limited to:

• Drive performance through enablement:
• Design and implement a unified enablement strategy that elevates performance across all departments.
• Partner with functional leaders to understand performance gaps and deliver targeted enablement solutions that drive measurable outcomes
• New Hire Onboarding:
• Build scalable, role specific onboarding programs that accelerate time to performance across all teams.
• Ensure onboarding experiences are data-informed, outcome driven, and continuously optimised.
• Knowledge and Content Enablement:
• Develop and maintain a centralised knowledge ecosystem that enables on-demand learning and performance support.
• Ensure documentation and training content are aligned with business priorities and are consistently updated.
• Product Enablement:
• Lead enablement for product releases, ensuring teams can confidently position, support, and use new features.
• Translate complex product capabilities into clear impactful training that improves product fluency and adoption across functions.
• Skills Development and Coaching:
• Build programs that develop core competencies and functional excellence, including selling skills, product knowledge, customer communication, and technical proficiency.
• Partner with team leaders to implement scalable coaching frameworks that reinforce learning and performance drive sustained performance improvement.
• Performance Measurement and Optimisation:
• Define and track enablement KPIs such as ramp time, quota attainment, customer satisfaction, and support resolution metrics.
• Continuously assess the impact of enablement initiatives and optimise based on data and feedback.

ESSENTIAL SKILLS

The right candidate will possess at least the following skills, if not more:

• 7+ years in enablement, performance improvement, learning & development, or GTM operations, ideally within high-growth B2B SaaS companies.
• Proven ability to drive measurable performance improvements across multiple functions.
• Deep experience building onboarding, product enablement, and skills development programs.
• Strong cross-functional collaboration and communication skills.
• Strategic mindset with the ability to execute, iterate, and adapt quickly.
• Experience partnering with both go-to-market and technical teams.
• Background in coaching, instructional design, or performance consulting is a plus.

YOU'LL THRIVE IN THIS ROLE IF YOU:

• See enablement as a performance lever, not just a training function.
• Are passionate about unlocking human potential through learning, coaching, and clarity.
• Thrive in fast-paced, collaborative environments where impact matters more than hierarchy.
• Think like a strategist and execute like an owner.

AT GRAVITEE, YOU’LL GET…

• Salary up to $120,000
• Excellent medical coverage to keep your body and mind healthy
• Pension and 401k program options for all locations
• Stock option plan for employees
• 25 days holiday/vacation in addition to in-country national holidays
• 3 mental health days per year with an allowance toward a mood-boosting activity of your choice
• Birthday off to celebrate your day
• Learn and grow with our professional development allowance to be used to benefit your career
• Quarterly outings and an annual off-site in an exciting location!
• Hybrid culture with options to go in to an office in one of our hubs
• Ability to work for one of the fastest-growing companies and alongside some of the most talented people in the API technology sector
• A meaningful, progressive, global company culture that is as fun as it is hardworking
• Endless growth opportunities

At Gravitee, no employee or applicant will be treated less favorably on the grounds of their sex, marital status, race, color, nationality or ethnic or national origin, disability, gender, sexual orientation, gender identity, age, pregnancy or maternity, marital or civil partner status, or religion or belief.

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