Director of Programs, Haiti

Are you a person of compassion? An advocate for justice? Someone who stands up for the rights of the vulnerable and speaks out for the marginalized, the exploited and the forgotten? Do you believe in our calling as Christians to welcome the least of these and love our neighbor?

If you answered ‘yes’, to any of the above, World Relief, and millions of people around the world need you.

At this pivotal moment in time, we are rapidly expanding and growing our team to meet the increasing needs of our world. We are looking for people who want to use their gifts and talents to make a real and tangible difference in our world and the lives of the suffering.

If you’re looking for a purpose-driven career in which you can grow your talents, while also standing up for the rights of the vulnerable, we want you to join us today.

ORGANIZATION SUMMARY:

World Relief is a global Christian humanitarian organization whose mission is to boldly engage the world’s greatest crises in partnership with the church. The organization was founded in the aftermath of World War II to respond to the urgent humanitarian needs of war-torn Europe. Since then, for 80 years, across 100 countries, World Relief has partnered with local churches and communities to build a world where families thrive and communities flourish.

Today, organizational programming focuses on humanitarian and disaster response, community strengthening and resilience, and refugee & immigrant services and advocacy.

POSITION SUMMARY:

World Relief has been working in Haiti since 1993, and current programs include Food Security and Food Assistance, Agriculture and Livelihoods, WASH, Peacebuilding, youth Economic Empowerment and integrated “Integral Mission” programs with churches and church networks. Programs aim to provide relief and recovery to conflict-affected populations, as well as to increase capacities of local populations. The purpose of the Director of Programs (DoP) position is to work alongside the Country Director in providing strategic leadership to the Country Office Teams, and to actively participate in the Senior Leadership and Management Team decision-making process. The DoP will play a key role in external representation and networking with donors, other INGO key government departments and line ministries, and collaborate with internal support departments (Finance, HR, logistics, procurement). This role will seek to fulfill the Mission Statement of World Relief in Haiti.

ROLE & RESPONSIBILITIES:

• This role is responsible for supervising others and includes responsibilities consistent with supervising employees, including but not limited to monitoring daily work activities, tracking and approving timesheets including approving time off, monitoring performance including entering goals, progress check-ins, and weekly or bi-weekly check-ins, documenting performance concerns, entering staff promotions, transitions, and separations in HRIS within required time frame. Managers at World Relief are also considered spiritual leaders and are expected to lead staff in a manner consistent with our Christian values, including but not limited to praying with staff, leading devotionals, and fostering a Christian environment in interactions with staff throughout World Relief.

• Leadership
• Leads in various needs assessment and propose WR Haiti’s sectoral engagement in the country.
• Country sectoral engagement proposal needs to take into account donor priorities, WR home office technical capacity and needs assessments findings.
• Actively participate and contribute to the development of WR Haiti Country Office strategy and its rollout.
• Oversee the development, implementation, monitoring and evaluation of country office programs and projects, and ensure that they are in line with the Country Office program strategy and donor requirements.
• Contribute and support the development of proposals and quality reports for the respective projects.
• Support field offices in all aspects of finance, administrative, human resource and logistics management, ensuring knowledge of and adherence to applicable operational systems, donor requirements and country program strategy.
• Supervise MEAL teams to ensure data control and provide guidance/training where appropriate to MEAL focal points.
• Assist sector leads in monitoring program activities against program budgets, and act as a liaison between Program Managers and the other Departments.
• Travel to the field as needed to supervise and review project/program progress quality and/or results, as well as security issues affecting programmatic implementation and staff safety.
• Active involvement in partners’ mapping and establish strong organizational relationships that can bring to the country office additional resource mobilization capacity.
• Conduct regular analysis of the Country Office contingency planning and capacity to scale up and respond to significant emergency needs.
• Facilitate the development and regular updating of appropriate emergency preparedness and response plans and ensure the integration of disaster risk into WR Haiti programs, including working closely with the Country Director managing the field security plan and plan staff evacuations when needed.
• Support WR- Haiti legal compliance issues, including facilitation of visas for visitors.
• Deputize for the Country Director in her/his absence.

• Programs & Operations Management
• Support Finance and Operations Director to ensure the proper implementation of performance management system.
• Support in any required audits, both internal and external.
• Implement and maintain Complaints and Feedback Mechanisms processes.
• Implement policies, procedures, guidelines, and manuals to enhance the smooth running of the program through standardized procedures and improved support.
• Ensure that qualified staff and appropriate systems are in place to properly manage WR Haiti programs/projects, including performance development, regular feedback, mid-term reviews and annual performance appraisals.
• Provide policy advice and support to the Country Director.
• Write program reports and/or supervise staff tasked with report writing to ensure for high quality language, content, and data.
• Ensure that proper monitoring and evaluation systems are in place to demonstrate impact and that Monitoring, Evaluation, Accountability and Learning (MEAL) techniques are used to promote improved programming and learning.
• Provide management expertise and leadership to WR Haiti team and create a work environment that promotes excellence.

• Strategy, External Networking & Business Development
• Liaise with international donors and actively represent WR Haiti at relevant forums, clusters and meetings with government officials, contractors, and other NGOs.
• Proactively establish external relationships and partnerships for the purpose of prepositioning WR Haiti’s strategic vision and programming principles.
• Develop and write concept notes and proposals with current and new donors/partners, requesting support from Home Office as appropriate.
• Attend local and regional conferences and Cluster meetings on behalf of WR Haiti as requested.
• Edit communications to ensure quality of outgoing documents, which may include social media output, programmatic overviews and capacity statements.

• Team Spiritual Life
• Reflect the Christian spiritual values of WR Haiti with team members, local staff, program participants, and external contacts.
• Fully contribute to the rich spiritual life of the WR Haiti team, including team devotions, prayer times, words of encouragement, and integrity in all programmatic aspects.

• Other
• This job description covers the main tasks that are anticipated. Other tasks may be assigned by the Haiti Country Director as needed.

JOB REQUIREMENTS:

• Mature and personal Christian faith
• Committed to the mission, vision, and values of World Relief
• Desire to serve and empower the Church to impact vulnerable communities
• Able to affirm and/or acknowledge World Reliefs Core Beliefs, Statement of Faith, Christian Identity and National Evangelicals For the Health of The Nation document
• Master’s Degree from an accredited university in a relevant field, and at least 7 years’ experience at the level of a program manager with responsibility for multi-sector integrated relief and development program with an international NGO is desired.
• Fluency in written and spoken French and English is mandatory; knowledge of Creole is desirable.
• Demonstrated results in obtaining and maintaining high-level donor funding through following the humanitarian proposal development process.
• Excellent organization, communication, public relations, and interpersonal skills.
• Ability to travel for up to 40% of the time.

PREFERRED QUALIFICATIONS:

• Previous experience working in Haiti supervising complex, high-speed, and challenging field operations

World Relief offers a competitive benefits package and employee discount program for full-time and part-time employees.

World Relief is honored to be recognized with the Gold-level Cigna Healthy Workforce Designation for exceeding the core components of our well-being program including leadership and culture, program foundations and execution, and whole person health.

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Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

We are proud to be an EEO/AA employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing.

For World Relief staff, strong commitment to the mission, vision, and values of World Relief is essential, and Christian faith is a prerequisite for employment, based upon United States federal guidelines provided in Title VII of the Civil Rights Act of 1964.