DMD Dublin - Expert Associate

Job Description

Job Title: Associate  - Document Services

Locations: Dublin

Get To Know the Team

Job Description

In the role of Associate, you will work with our document management team and be responsible for processing  incoming post and emails for Life Policies. Ensuring that these documents are processed accurately and in line with deadlines as required, demonstrating  a strong level of product and process knowledge for all transactions that are handled within your team. You will be required to meet targets on quality and service levels.

Why You Will Love It Here!

• Your Future: Professional Development Reimbursement
• Work/Life Balance: Flexible Personal/Vacation Time Off, Sick Leave, Paid Holidays
• Your Wellbeing: Medical, Dental, Vision, Employee Assistance Program, Parental Leave
• Diversity & Inclusion: Committed to Welcoming, Celebrating and Thriving on Diversity
• Training: Hands-On, Team-Customized, including SS&C University
• Extra Perks: Discounts on fitness clubs, travel and more!

What You Will Get To Do:

• Processing of Policy Holder incoming post and emails for Life Policies in line with the requirements of your team.
• Answering queries from stakeholders around the business both verbally and in writing in a professional manner
• Timely completion of work allocated by your Supervisor in an accurate fashion and within agreed deadlines
• Ensure all work carried out to agreed quality standards
• Communicate directly with you team members and other Operations Teams to ensure customer satisfaction is achieved through co-operation
• Working as part of a team to meet team targets and objectives
• Be familiar with and adhere to all corporate policies and procedures including the HR Manual and the Clear Desk policy
• Ensure completion of all regulatory training within agreed timeframe
• Develop an awareness of SS&C’s contractual obligations

What You Will Bring:

• Excellent people and organisational skills.
• Ability to manage your work in a busy, challenging environment and be a team player
• Demonstrate a strong level of commitment and work ethic
• Strong customer focus
• High attention to detail and promote a “right first time” ethos
• Experience in Microsoft Office.
• Good time management skills
• Professional use of email and the telephone with excellent communication skills

Unless explicitly requested or approached by SS&C Technologies, Inc. or any of its affiliated companies, the company will not accept unsolicited resumes from headhunters, recruitment agencies, or fee-based recruitment services.

SS&C Technologies is an Equal Employment Opportunity employer and does not discriminate against any applicant for employment or employee on the basis of race, color, religious creed, gender, age, marital status, sexual orientation, national origin, disability, veteran status or any other classification protected by applicable discrimination laws.