Engineer - SailPoint Identity Security Cloud | Remote, Bangalore

Optiv Security Operations is seeking a Sr. SailPoint ISC security engineer to administer, maintain, and support privileged access and identity governance solutions for clients. The role involves responding to incidents and requests, performing discovery audits, developing certification campaigns, troubleshooting issues, documenting resolutions, and performing routine system maintenance. The successful candidate will ensure compliance with established SLA/OLA guidelines and contribute to robust security operations.

Must Have

• Serve as a primary technical responder for incidents and requests pertaining to SailPoint ISC
• Perform discovery audits and develop certification and compliance campaigns and reporting
• Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions
• Document incident resolutions, RCA/RFOs, SOPs, design specifications, and reference architectures
• Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups

Good to Have

• MCSE certifications
• MS Azure certifications
• Relevant industry certifications (e.g. CISSP, CEH, CHFI, SSCP, CCSP)
• Familiarity with ITIL procedures
• Familiarity with SDLC procedures
• Familiarity with DevOps best practices
• ITIL certifications
• Prior experience or familiarity with a NOC/SOC-type working environment

Perks & Benefits

• A company committed to championing Diversity, Equality, and Inclusion through Employee Resource Groups
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities
• The ability and technology necessary to productively work remotely/from home

Optiv Security Operations is looking for a Sr. SailPoint ISC security engineer with a background administering SailPoint ISC platform and their associated back-end technology stacks. The successful candidate will be responsible for maintaining, administering, and supporting privileged access and identity governance solutions on behalf of Optiv’s clients in accordance with established SLA/OLA guidelines.

How you’ll make an impact:

• Serve as a primary technical responder for incidents and requests pertaining to various technologies including, but not limited to SailPoint ISC
• Perform discovery audits and work with clients to develop certification and compliance campaigns and reporting.
• Collect logs, analyze failure situations, troubleshoot issues, and implement known solutions while maintaining established OLAs/SLAs.
• Document incident resolutions, RCA/RFOs, and SOPs, design specifications, and reference architectures as needed.
• Perform routine changes and maintenance including hotfix and security patching, device reboots, and configuration backups.

What we’re looking for:

• Strong troubleshooting and issue isolation skills
• 1-3 years’ experience implementing, administering, and support identity governance technologies and related infrastructure within SailPoint ISC
• 1-3 years’ experience querying and binding objects in SailPoint ISC
• 1-3 years’ experience with Active Directory objects, architecture, and back-end infrastructure.
• Experience remotely administering both Windows Server OS and Unix/Linux-based systems from a command line interface (MCSE and/or MS Azure certifications a plus)
• Familiarity with diagnostic tools and analyzing data (Analyzing Error Logs)
• 1-3 years’ proficiency with database querying languages and methods (SQL, MySQL, MongoDB, etc)
• Familiarity with Web 2.0 data parsing methods and protocols (REST, SOAP, OpenAPI, XML, JSON, etc)
• Familiarity with applicable scripting languages (Postman, Powershell, Beanshell, Javascript, Python, etc)
• Must possess or be able to obtain SailPoint Certified Engineer certifications on hire.
• Strong written and verbal communication skills
• Relevant industry certifications highly desired (e.g. CISSP, CEH, CHFI, SSCP, CCSP, etc)
• Familiarity with ITIL , SDLC, and DevOps procedures and best practices (ITIL certifications a plus)
• Prior experience or familiarity with a NOC/SOC-type working environment highly desired.
• Bachelor’s degree in Computer Science, Engineering, related discipline, or equivalent experience.

What you can expect from Optiv

• A company committed to championing Diversity, Equality, and Inclusion through our Employee Resource Groups.
• Work/life balance
• Professional training resources
• Creative problem-solving and the ability to tackle unique, complex projects
• Volunteer Opportunities. “Optiv Chips In” encourages employees to volunteer and engage with their teams and communities.
• The ability and technology necessary to productively work remotely/from home (where applicable)

EEO Statement

Optiv is an equal opportunity employer. All qualified applicants for employment will be considered without regard to race, color, religion, sex, gender identity or expression, sexual orientation, pregnancy, age 40 and over, marital status, genetic information, national origin, status as an individual with a disability, military or veteran status, or any other basis protected by federal, state, or local law.

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About Us

We work alongside clients to manage cyber risk and equip them with perspectives and programs to accelerate business progress.

Our real-world experience, deep vertical expertise and diverse teams enable us to face any challenge with confidence. We put you at the center of our unmatched ecosystem of people, products, partners and programs to design and implement agile solutions. Our adaptive approach continually assesses risk in the context of cyber and broader objectives to secure today's business and fortify it for the future.

At Optiv, we manage cyber risk so you can secure your full potential.