Field Application Engineer

Motorola Solutions is seeking a Field Application Engineer with strong RF systems and networking knowledge. This role involves providing technical support to sales staff and customers, delivering training, and ensuring compliance with quality and safety standards. The engineer will participate in customer engagements from discovery to delivery and support, requiring significant customer-facing experience and problem-solving skills. The position is full-time and remote in Virginia, requiring regular travel.

Must Have

• Provide technical support to Sales staff at all stages of the sales process (pre and post-sale)
• Provide technical support directly to customers/end-users where required
• Engage proactively with Sales staff to support sales objectives
• Ensure Health and Safety requirements for all activities are met
• Ensure all activities are carried out in accordance with the CRFS Quality Management System
• Complete FAE Task Plans/Technical Reports accurately and in accordance with agreed sales objectives
• Update and maintain Customer Training materials to the required standards
• Deliver Customer Training competently
• Provide first-line customer support where required
• Ensure currency through regular engagement with CRFS technical staff
• Responsible for successful technical delivery of external demonstrations, events etc.
• Report directly to the CRFS Customer Experience Manager
• Degree or similar standard technical education
• Demonstrable qualifications and experience of RF systems and the RF Spectrum
• Proven understanding of networking principles and tools
• Proven Field Engineering experience
• Proven Training Delivery Experience
• Knowledge of safe working practices including risk assessment and mitigation
• Bachelor's Degree OR 2+ years of field engineering experience

Good to Have

• Passionate determination to help our Sales team win business and to offer support to our partners and customers
• Excellent interpersonal skills with the ability to work independently and as part of a team
• Proactive self-starter
• Flexible and responsive
• Problem Solver
• Excellent verbal and written communication skills
• Willing and able to travel regularly both within the USA and overseas

Perks & Benefits

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave

Company Overview

​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

Cambridge Radio Frequency Systems (CRFS), a global leader in RF technology, was founded in 2007 to innovate in spectrum monitoring and geolocation. The company focuses on manufacturing and designing advanced hardware and software solutions to detect, monitor, and analyze RF signals in complex environments. This expertise has proved crucial to various sectors, including national spectrum regulators, the military, and security and intelligence services. As the spectrum becomes ever-more congested, CRFS’ mission is to continue pioneering sophisticated technologies for complex challenges in the RF spectrum domain.

CRFS was acquired by Motorola Solutions in November 2025.

Job Description

We are looking for a Field Application Engineer to join our team.

The role requires a Field Engineer with developed knowledge and significant experience of RF systems, and an understanding of networking principles. The incumbent should possess significant customer-facing experience, with the ability to make timely decisions and prioritize complex activities. Sufficient experience and knowledge is required in order to participate in customer engagements from discovery meetings through to capability delivery and support.

Duties and responsibilities

• Provision of technical support to Sales staff at all stages of the sales process (pre and post-sale)
• Provision of technical support directly to customers/end-users where required
• Regular proactive engagement with Sales staff to support sales objectives
• Ensuring Health and Safety requirements for all activities are met
• Ensuring all activities are carried out in accordance with the CRFS Quality Management System
• Ensuring FAE Task Plans/Technical Reports are completed accurately and in accordance with agreed sales objectives
• Ensuring Customer Training materials are updated and maintained to the required standards
• Ensuring Customer Training is delivered competently
• Ensuring the provision of first-line customer support where required
• Ensuring currency through regular engagement with CRFS technical staff
• Responsible for successful technical delivery of external demonstrations, events etc.
• Reporting directly to the CRFS Customer Experience Manager

Experience and Qualifications Required

• Degree or similar standard technical education
• Demonstrable qualifications and experience of RF systems and the RF Spectrum
• Proven understanding of networking principles and tools
• Proven Field Engineering experience
• Proven Training Delivery Experience
• Knowledge of safe working practices including risk assessment and mitigation

Personal attributes

• Passionate determination to help our Sales team win business and to offer support to our partners and customers where required
• Excellent interpersonal skills with the ability to work independently and as part of a team
• Proactive self-starter
• Flexible and responsive
• Problem Solver
• Excellent verbal and written communication skills
• Willing and able to travel regularly both within the USA and overseas

Basic Requirements

• Bachelor's Degree OR 2+ years of field engineering experience

Travel Requirements

25-50%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

No

Our U.S. Benefits include:

• Incentive Bonus Plans
• Medical, Dental, Vision benefits
• 401K with Company Match
• 10 Paid Holidays
• Generous Paid Time Off Packages
• Employee Stock Purchase Plan
• Paid Parental & Family Leave
• and more!

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

We’re committed to providing an inclusive and accessible recruiting experience for candidates with disabilities, or other physical or mental health conditions. To request an accommodation, please complete this Reasonable Accommodations Form so we can assist you.