Sr. Data Scientist

We are looking for a Senior Data Scientist to lead the AI & Analytics stream at D&T. This role involves building analytical and statistical machine learning models to drive business decisions, translating user requirements into AI solutions, and enhancing user experiences within core technologies like Salesforce and ServiceNow. Responsibilities include developing custom predictive and prescriptive ML models for preventative system health checks, system log analytics, and automated root cause analysis, applying GenAI, ML, DL, NLP, and computer vision, and designing APIs for performance and scale.

Must Have

• Proficiency in Python programming, JavaScript, and Linux operating systems.
• Extensive knowledge of AI supervised, unsupervised, reinforcement methods, GenAI LLM, and Python libraries (PyTorch, TensorFlow, Keras, NLTK, spaCy).
• Experience with databases like Postgres, Redshift, MSSQL.
• Knowledge and experience in Cloud Environments (AWS, Azure, GCP).
• Experience in building and deploying end-to-end data pipelines using cloud and Docker services.
• Strong knowledge of CI/CD, test automation, and DevOps.
• Ability to integrate, cleanse, enhance, and analyze data from multiple sources including databases, files, API, and server logs.
• Minimum of 4+ years experience in data analytics, data mining, machine learning, and applying predictive, prescriptive, conversational, or generative AI to solve business problems.
• Minimum of 4+ years experience in hands-on design, coding, software development, and deployment using data science tools such as Python.

Good to Have

• BS in Computer Science / Data Science + 5 years of experience, OR MS in Computer Science / Data Science + 2-3 years of experience.
• Minimum 2+ years experience leading teams to deliver solutions and results.
• Deep knowledge of ML streams, e.g., natural language processing, computer vision, statistical learning theory and their application in real-world situations.
• Knowledge of ServiceNow and Salesforce products and features.
• Experience working with one of the leading public clouds (AWS, Google, Azure).
• Excellent written and oral communication skills.
• Ability to work under pressure in a fast-paced environment with dynamic deadlines.
• Ability to multitask, prioritize, and manage time effectively.
• Strong interpersonal skills and ability to work effectively across teams, functional groups.

Company Overview

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future.

Department Overview

The Service Design Tools team is a strategic component of Centralized Managed Support Operations (CMSO), responsible for providing exceptional Service Design & innovative technology solutions to enable and empower MSI Centralized Managed Support Operations to meet and exceed customers’ expectation. In this role, you will fit in the AI & Architecture team within D&T.

Job Description

We are looking for a Senior Data Scientist who will lead and drive the Artificial Intelligence & Analytics stream at D&T (Design and Tools). In this role, you will also serve as a subject matter expert in the AI and ML domain, and build analytical and statistical machine learning models that will drive business decisions. You will understand user requirements and translate them into AI solutions that turbocharge internal and external user experiences. Many of these AI solutions will be enabled within the core technologies used within CMSO, including Salesforce and ServiceNow. In other instances, you will also be responsible for building custom predictive and prescriptive ML models for preventative system health checks, system log analytics, automated root cause analysis etc.

Responsibilities include:

• Drive requirements for AI related projects, work with internal customers and with ServiceNow and Salesforce Product Managers for features planning, prioritization and implementation
• Strong quantitative and statistical skills
• Apply GenAI, ML and DL concepts, NLP, computer vision, sentiment analysis, and topic modeling in real world applications to solve business problems
• Develop application-specific interfaces that leverage GenAI capabilities and LLMs to enhance the associate and customer experience.
• Design APIs for performance, real-time applications, scale, ease of use and governance automation.
• Training ML models to effectively communicate complex data insights through clear and informative visualizations
• Serves as thought leader in data science and applies deep expertise to drive novel customer experiences
• Adaptive and the desire to learn new technologies.

Technical Experience

• Must have: Proficiency in Python programming, JavaScript, Strong knowledge of Linux operating systems
• Extensive knowledge of AI supervised, unsupervised and reinforcement methods, GenAI LLM and Python libraries to perform data analysis, building advanced machine learning models and data integrations with source systems and systems of record
• Experience with common data science tools such as Python, PyTorch, TensorFlow, Keras, NLTK, or spaCy
• Very good knowledge and experience with Databases like Postgres, Redshift, MSSQL
• Knowledge and experience in Cloud Environments (AWS, Azure, GCP)
• Experience in building and deploying end to end data pipelines using cloud and docker services
• Strong knowledge of CI/CD, test automation and DevOps
• Experience to read data from multiple sources and cleanse, enhance and analyze the data.
• Ability to integrate data, sourcing data from several Sources including databases, files, API and Server logs.

Preferred Qualifications

• BS in Computer Science / Data Science + 5 years of experience, OR
• MS in Computer Science / Data Science + 2-3 years of experience.
• Minimum of 4+ years experience in data analytics, data mining, machine learning, and has employed predictive, prescriptive, conversational or generative AI to solve business problems
• Minimum of 4+ years experience in hands-on design, coding, software development and deployment using data science tools such as Python, to build technological solutions
• Minimum 2+ years experience leading teams to deliver solutions and results
• Deep knowledge of ML streams, e.g., natural language processing, computer vision, statistical learning theory and their application in real world situations
• Knowledge of ServiceNow and Salesforce products and features
• Experience working with one of the leading public clouds (AWS, Google, Azure)
• Excellent written and oral communication skills. Be able to work under pressure in a fast paced environment with dynamic deadlines
• Ability to Multitask, Prioritize and Manage time effectively.
• Strong interpersonal skills and ability to work effectively across teams, functional groups

Target Base Salary Range for this role is

Consistent with Motorola Solutions values and applicable law, we provide the following information to promote pay transparency and equity. Pay within this range varies and depends on job-related knowledge, skills, and experience. The actual offer will be based on the individual candidate.

#LI-DB1

Basic Requirements

• BS in Computer Science / Data Science + 5 years of experience, OR
• MS in Computer Science / Data Science + 2-3 years of experience.

Travel Requirements

Under 10%

Relocation Provided

None

Position Type

Experienced

Referral Payment Plan

Yes

EEO Statement

Motorola Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion or belief, sex, sexual orientation, gender identity, national origin, disability, veteran status or any other legally-protected characteristic.

We are proud of our people-first and community-focused culture, empowering every Motorolan to be their most authentic self and to do their best work to deliver on the promise of a safer world. If you’d like to join our team but feel that you don’t quite meet all of the preferred skills, we’d still love to hear why you think you’d be a great addition to our team.

About Us

MOTOROLA SOLUTIONS OVERVIEW

At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit community, united by the relentless pursuit to help keep people safer everywhere. Our critical communications, video security and command center technologies support public safety agencies and enterprises alike, enabling the coordination that’s critical for safer communities, safer schools, safer hospitals and safer businesses. Connect with a career that matters, and help us build a safer future. Learn more at www.motorolasolutions.com.

If you are a current Motorola Solutions employee, please click this link to apply through your Workday account.