Financial Services Digital Solutions

Line of Service

Advisory

Industry/Sector

Not Applicable

Specialism

Finance

Management Level

Senior Associate

Job Description & Summary

Contribute to creating a better tomorrow

The only way we can tackle the challenges of this fast-changing world is with passionate people. Led by our purpose of building trust and solving important problems, we come together at PwC to address the biggest issues the world is facing, in a way that drives positive impact. Are you eager to join a team fuelled by open and curious minds? To work with people who are passionate about what they do and create new solutions for a new day? Then you’re in the right place.

Bring your talent. Learn new skills. Make a positive impact.

PwC Advisory is a network of multiple possibilities - where you want to make an impact is always up to you. Under the expert stewardship of our Advisory experts, you’ll delve into the inner workings of companies to find the best solutions for the challenges they might have. From the excitement of deals to the complexities of consulting and the fascinating realm of risks and threats in forensics, you’ll help our clients nurture trust and maintain their evolutionary edge, today and into the future. Now that’s making a difference.

Position Summary

Act as the bridge between business strategy and technology execution on digital transformation programs for Belgian FS clients. You will design target operating models, map customer journeys, and translate business needs into actionable delivery backlogs, delivering measurable value in demanding client settings.

Key responsibilities

• Map end-to-end customer journeys and business processes for digital banking or insurance solutions; identify pain points and propose improvements.
• Define functional designs and target operating models aligned with client strategy.
• Translate business needs into backlog items: epics, user stories, acceptance criteria; coordinate with product owners and IT squads.
• Validate that deployed solutions deliver expected business value (KPIs, user feedback, digital adoption).
• Participate in discovery/prototyping phases and help build MVPs for digital features.

What we’re looking for

• 1-4 years’ experience in business/functional analysis or product roles in banking, insurance, or similar sectors.
• Hands-on Agile delivery experience is a strong plus.
• Functional knowledge in at least one core FS domain (e.g., onboarding, servicing, lending, cards/payments, claims/policy admin).
• Strong skills in process & journey mapping, stakeholder interviews, UX sensitivity, backlog management.
• Tools: Proficiency with Jira/Confluence, affinity with service-design/journey mapping tools (e.g., Miro), and a strong ability to create clear visual designs (PowerPoint or similar).
• You are a fast learner, able to quickly understand new domains and technologies.
• You are a clear, persuasive communicator who can influence both business and IT stakeholders.
• You are energized by solving complex problems and delivering tangible results.
• You are constructive, collaborative, and thrive in high-performing teams.
• You are known for your “can-do” mentality, resilience, and willingness to go the extra mile for clients and your team.
• Fluent in English, with professional command of Dutch or French.

Life at PwC Belgium

Our culture and workplace are something we’re proud of. Here’s a sneak peek at what life at PwC looks like:

• Flexible work patterns: Achieve the perfect balance between office and home life with our flexible hybrid work arrangements and family-friendly schemes.
• Lifelong learning: Grow with us! Take advantage of our diverse training opportunities and exciting career pathways to explore new disciplines and expertise.
• Flexible rewards: Tailor your benefits to suit your lifestyle with our customizable rewards plan.
• Sustainable mobility: Choose eco-friendly mobility options, from our soon-to-be fully electrified fleet to public transport, shared cars, ebikes, and more.
• Inclusive culture: Thrive in a diverse, inclusive workplace that values and celebrates every individual's contributions.
• Wellbeing focus: Enjoy a positive environment with our comprehensive wellbeing programs, engaging sports communities, and confidential support for all your professional and personal challenges.
• Global network: Expand your horizons with opportunities to work abroad and tap into extensive industry expertise within the PwC network.

Let’s build something great together. What are you waiting for?

Equal Opportunity Employer statement

At PwC, we are dedicated to building a diverse, inclusive, and authentic environment. We are committed to providing equal employment opportunities for all candidates and employees, regardless of race, religion, gender identity or expression, sexual orientation, national origin, age, disability, marital status, or any other characteristic protected by law.

We believe that a diverse and inclusive workplace drives innovation and strengthens our ability to serve our people, clients and communities. Join us in fostering a culture where everyone feels valued, respected and empowered to achieve their full potential.

Additionally, we provide reasonable accommodations to qualified individuals with disabilities, in accordance with applicable laws.

Education (if blank, degree and/or field of study not specified)

Degrees/Field of Study required:

Degrees/Field of Study preferred:

Certifications (if blank, certifications not specified)

Required Skills

Accepting Feedback, Accepting Feedback, Accounting Consulting, Accounting Policies, Active Listening, Analytical Thinking, Communication, Compliance With Accounting Standards, Complying With Regulations, Creativity, Economic Forecasting, Embracing Change, Emotional Regulation, Empathy, Financial Accounting, Financial Economics, Financial Management, Financial Market, Financial Modeling, Financial Regulation, Financial Reporting, Financial Risk Management, Financial Statement Analysis, Financial Statement Preparation, Financial Strategy {+ 11 more}

Optional Skills

Desired Languages (If blank, desired languages not specified)

Travel Requirements

Not Specified

Available for Work Visa Sponsorship?

Yes

Government Clearance Required?

No

Job Posting End Date