Financial Systems Administrator

SailPoint, the industry leader in Identity Security, is seeking an experienced Finance Systems Admin for our Financial Systems team within its global IT organization. This individual will have extensive experience in financial systems administration and service management. The successful candidate will bring a strong customer service approach to enhancing and maintaining the security, data and application integrity and performance of our applications. Additionally, this position will participate in the delivery of IT services and projects and ensure internal client satisfaction. Ideal candidates will have a deep understanding of financial systems operations, SaaS applications, security, compliance, and the operational aspects of finance teams to drive business and IT objectives in a dynamic, high-growth environment.

Key Responsibilities

• Administer and maintain core financial systems, including NetSuite and other integrated platforms.
• Manage and resolve production support issues; implement small enhancements and configuration changes.
• Own system configurations: manage fields, workflows, roles/permissions, custom rules, reports, scripts, and dashboards.
• Align system capabilities with business roadmaps and strategic goals.
• Respond to and resolve business incidents and service requests promptly, escalating when necessary.
• Collaborate with business stakeholders and IT teams to ensure effective communication and alignment.
• Ensure compliance with IT security and regulatory standards (e.g., SOX, GDPR, Information Security).
• Analyze root causes of system issues and develop sustainable solutions.
• Contribute to cross-functional initiatives involving system integrations, upgrades, and process improvements.
• Develop and maintain technical documentation, including configuration guides and support procedures.
• Support data analysis and reporting needs for finance and back-office teams.
• Proactively identify potential blockers and implement creative solutions to maintain project momentum.
• Provide regular updates on project status, support tasks, and system performance.

Qualifications

• Minimum 3 years of experience administering financial systems (e.g., NetSuite, Oracle).
• In-depth understanding of Order-to-Cash and Revenue Recognition processes.
• Hands-on experience with ERP/Finance production support, particularly with NetSuite.
• Proficient in NetSuite reporting tools, including saved searches and custom reports.
• Solid knowledge of accounting principles, financial operations, and IT compliance frameworks (SOX, GDPR, Information Security).
• Strong analytical, problem-solving, and organizational skills.
• Excellent time management with the ability to manage multiple priorities.
• Effective verbal and written communication skills across technical and non-technical teams.

Education & Certifications

• Bachelor’s degree in Information Systems, Finance, Accounting, or a related field with 3-5+ years of experience is preferred, but not required.
• NetSuite Certification (Administrator or Financial User) is a plus.