Global Total Rewards Expert

undefined ago • 5 Years +

Job Summary

Job Description

Manychat helps creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok, leading to better engagement and sales. They are seeking a Total Rewards Expert to lead the strategy, development, and execution of global compensation and benefits programs. This role involves designing and managing data-informed, compliant offerings aligned with the company's Total Rewards framework, ensuring programs reflect company culture and employee value.
Must have:
  • Own and evolve our Total Rewards strategy, aligning it with employee feedback, company values, business goals, and market benchmarks.
  • Be the owner of our compensation philosophy and policy — ensuring it’s transparent, fair, competitive, and built on shared success and personal performance.
  • Run, support, and continuously improve our recurring compensation review cycles, including internal process design, analytics, stakeholder alignment, and manager enablement.
  • Conduct regular salary & benefits benchmarking, both internally and externally, to ensure Manychat remains a top employer in all locations.
  • Lead the implementation and management of our global benefits platform.
  • Create and maintain internal communication materials: guidelines, articles, FAQs to support employee understanding and use of benefits.
  • Evaluate the effectiveness of current benefits, measure utilization, and propose enhancements.
  • Manage the benefits budget across countries and functions.
  • Research, design, and implement new benefits that reflect Manychat values and meet employee needs.
  • Collaborate closely with People Operations, Finance, Legal, HRA, and Internal IT to ensure seamless operations and legal compliance.
Good to have:
  • Additional languages
Perks:
  • Hybrid onboarding
  • Relocation support for you and your family
  • Comprehensive health insurance for both you and your family
  • Professional development budget for conference tickets, online courses, and other relevant resources
  • Flexible benefits package
  • Hybrid work
  • Generous leave options
  • In-office perks, including free meals and snacks
  • Company-funded sport activities
  • Annual offsites
  • Team-building events

Job Details

WHO WE ARE 🌍

We help creators and businesses automate conversations on Instagram, Messenger, WhatsApp, Telegram, and TikTok. The result? Better engagement, more sales, and real, sustainable growth.

With a diverse team spread across three continents, we’re building the leading Chat Marketing platform that is used — and loved — by more than 1.5 million customers worldwide.

WHO WE'RE LOOKING FOR 🌟

You know that thoughtful, well-built benefits do more than check a box. They show people they’re valued. If shaping scalable Total Rewards programs that truly reflect a company’s culture sounds like your kind of work, we might have something for you!

We’re looking for a Total Rewards Expert to join our People Team and lead the strategy, development, and execution of our global compensation and benefits programs. You’ll design and manage meaningful, data-informed, and compliant offerings aligned with our Total Rewards framework.

Let’s build something meaningful together!

WHAT YOU'LL DO 🚀

  • Own and evolve our Total Rewards strategy, aligning it with employee feedback, company values, business goals, and market benchmarks.
  • Be the owner of our compensation philosophy and policy — ensuring it’s transparent, fair, competitive, and built on shared success and personal performance.
  • Run, support, and continuously improve our recurring compensation review cycles, including internal process design, analytics, stakeholder alignment, and manager enablement.
  • Conduct regular salary & benefits benchmarking, both internally and externally, to ensure Manychat remains a top employer in all locations.
  • Lead the implementation and management of our global benefits platform.
  • Create and maintain internal communication materials: guidelines, articles, FAQs to support employee understanding and use of benefits.
  • Evaluate the effectiveness of current benefits, measure utilization, and propose enhancements.
  • Manage the benefits budget across countries and functions.
  • Research, design, and implement new benefits that reflect Manychat values and meet employee needs — helping our team live active lives, connect beyond office walls, and feel supported.
  • Collaborate closely with People Operations, Finance, Legal, HRA, and Internal IT to ensure seamless operations and legal compliance.

TO SHINE IN THIS ROLE 💥

You’ll need:

  • 5+ years of experience designing, managing, and scaling compensation and benefits in international, distributed teams.
  • Strong knowledge of global compensation and benefits structures, policies, tools, and compliance.
  • Proven experience in building and evolving comp review cycles.
  • Analytical mindset with passion for data and impact-driven solutions.
  • Passion for creating exceptional employee experiences through Total Rewards.
  • Self-starter with a solution-focused, ownership-driven attitude.
  • Excellent project management, prioritization, and organizational skills.
  • Fluent English. Additional languages are a plus.
  • Great communication skills, attention to detail, and a strong sense of aesthetics.
  • Ability to thrive in a fast-paced, evolving environment.

WHY YOU’LL LIKE IT HERE 🤩

  • From Day One, you’ll feel part of a team who values openness and collaboration — and genuinely cares.
  • Your actions shape what’s next, building the future of conversational marketing on a global scale.
  • From continuous learning to exciting new projects, we make sure you have what you need to succeed.
  • You’ll have the freedom to create, experiment, and bring your ideas to life, because we know you’ve got this.

WHAT WE OFFER 🤗

We care deeply about your growth, well-being, and comfort:

  • 🌍 Hybrid onboarding to start work remotely and relocation support for you and your family.
  • 💙 Comprehensive health insurance for both you and your family.
  • 📚 Professional development budget for conference tickets, online courses, and other relevant resources to help you grow.
  • 🫶 Flexible benefits package to tailor perks that matters most for you.
  • 🪴 Hybrid work and generous leave options to prioritize your work-life balance.
  • 🍽️ In-office perks, including free meals and snacks.
  • 🤝 Company-funded sport activities, annual offsites and team-building events.

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