Growth Management - Manager - Travel

11 Minutes ago • 5 Years +
Marketing

Job Description

This high-impact leadership role at Paytm Travel involves shaping the future of the travel category by driving innovation, scale, and customer delight with end-to-end business ownership. Key responsibilities include optimizing marketing ROI, enhancing profitability, defining growth roadmaps, executing Go-To-Market strategies, identifying new opportunities, driving analytics for user behavior insights, and championing customer-centricity across product, marketing, and operations teams.
Good To Have:
  • MBA from a Tier-1 business school.
  • Prior experience in the travel industry.
Must Have:
  • Ensure ROI-driven deployment of marketing spends while maintaining sustainable unit economics.
  • Continuously optimize the revenue funnel and enhance profitability through data-backed decision-making.
  • Define and implement the growth roadmap for Travel, balancing short-term performance with long-term category expansion.
  • Develop and execute GTM strategies, sales activations, and category campaigns that drive user acquisition and retention.
  • Identify new growth opportunities and pilot initiatives; scale successful ones across the business.
  • Drive the analytics charter to deeply understand user behavior, funnels, and category performance.
  • Generate actionable insights to optimize conversion, reduce leakages, and improve lifetime value (LTV).
  • Build frameworks to monitor, measure, and predict business performance with agility.
  • Champion customer-centricity by identifying pain points across the booking journey and driving initiatives to enhance experience.
  • Work closely with product, marketing, and operations teams to integrate customer insights into strategy and execution.
  • 5+ years of experience in consumer internet, travel, or e-commerce industries, with proven success in P&L management and growth leadership.
  • Strong track record of scaling businesses and delivering ambitious targets.
  • Highly analytical, data-driven, and comfortable with solving complex business problems.
  • Experience in managing large cross-functional teams with high accountability.
  • Excellent communication and stakeholder management skills, with ability to lead complex negotiations.
Perks:
  • A collaborative output driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • Solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.
  • Opportunity to be a part of India’s largest digital lending story.

Add these skills to join the top 1% applicants for this job

team-management
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About Us:

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm's mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology

About Team

Be a part of one of Paytm's fastest growing businesses - Travel. Travel was launched in 2016 and in less than 12 months we became India's 2nd largest online travel booking platform for Flights, Trains, Hotels and Bus tickets. Paytm's Travel business is entirely based out of Bangalore. We are like a 300-member startup within Paytm working in a fast paced environment. Our team comprises Product & Design, Engineering, Business and Customer Experience functions. Join us if you would like to work in a fast paced, agile, entrepreneurial environment where every day brings with it an opportunity for you to create a dent in the universe.

About the Role

At Paytm Travel, we are building one of India’s most trusted and innovative travel platforms. As in Travel Growth, you will play a critical role in shaping the future of our Travel category, driving innovation, scale, and customer delight. This is an opportunity to work in a high-impact leadership role with end-to-end business ownership.

Key Responsibilities

  • Ensure ROI-driven deployment of marketing spends while maintaining sustainable unit economics.
  • Continuously optimize the revenue funnel and enhance profitability through data-backed decision-making.
  • Define and implement the growth roadmap for Travel, balancing short-term performance with long-term category expansion.
  • Develop and execute GTM strategies, sales activations, and category campaigns that drive user acquisition and retention.
  • Identify new growth opportunities and pilot initiatives; scale successful ones across the business.
  • Drive the analytics charter to deeply understand user behavior, funnels, and category performance.
  • Generate actionable insights to optimize conversion, reduce leakages, and improve lifetime value (LTV).
  • Build frameworks to monitor, measure, and predict business performance with agility.
  • Champion customer-centricity by identifying pain points across the booking journey and driving initiatives to enhance experience.
  • Work closely with product, marketing, and operations teams to integrate customer insights into strategy and execution.

Skills that will help you succeed in this role

  • 5+ years of experience in consumer internet, travel, or e-commerce industries, with proven success in P&L management and growth leadership.
  • MBA from a Tier-1 business school preferred.
  • Strong track record of scaling businesses and delivering ambitious targets.
  • Highly analytical, data-driven, and comfortable with solving complex business problems.
  • Experience in managing large cross-functional teams with high accountability.
  • Excellent communication and stakeholder management skills, with ability to lead complex negotiations.
  • Prior experience in travel industry will be a strong plus.

Why join us

  • A collaborative output driven program that brings cohesiveness across businesses through technology.
  • Improve the average revenue per use by increasing the cross-sell opportunities.
  • Solid 360 feedback from your peer teams on your support of their goals.
  • Respect, that is earned, not demanded from your peers and manager.

Compensation

If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed to to it. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story

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