Hardware Asset Management Analyst

3 Minutes ago • 1-3 Years
IT & Infrastructure

Job Description

This role involves assisting the Hardware Asset Management (HAM) Product Manager within EAIT Business Management. Responsibilities include maintaining data, creating custom reports for HAM system overhaul, and supporting daily operations. The analyst will interface with IT functions, identify opportunities, and work with delivery teams to implement solutions. Key tasks include authoritative reporting on EA’s hardware estate, executing asset management activities, and assisting with new HAM system build-out by collecting customer feedback.
Good To Have:
  • SQL experience
Must Have:
  • Maintain data in our system of record
  • Create and articulate bespoke reporting for the ongoing overhaul of our HAM system
  • Assist with day-to-day business operations
  • Interface with other IT functions across the company
  • Identify impactful opportunities and work with delivery teams to make solutions come to life
  • Create, maintain, and speak authoritatively on custom analysis and reports for EA’s hardware and asset estate, identifying policy and people gaps
  • Work with the Product team to execute day-to-day asset management activities
  • Work directly and indirectly with other teams within IT
  • Assist with the build out of the new Hardware Asset Management system, collecting data and feedback from customers
Perks:
  • Healthcare coverage
  • Mental well-being support
  • Retirement savings
  • Paid time off
  • Family leaves
  • Complimentary games

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General Information

Locations: Austin, Texas, United States of America

  • Location: Austin
  • Country: United States of America

Role ID

211021

Worker Type

Temporary Employee

Studio/Department

CT - IT

Work Model

Hybrid

Description & Requirements

Electronic Arts creates next-level entertainment experiences that inspire players and fans around the world. Here, everyone is part of the story. Part of a community that connects across the globe. A place where creativity thrives, new perspectives are invited, and ideas matter. A team where everyone makes play happen.

***12 Month TFT, Hybrid Role

The Challenge Ahead

  • You will report to the HAM (Hardware Asset Management) Product Manager (as part of the EAIT Business Management team) and will be responsible for assisting in maintaining data in our system of record, creating and articulating bespoke reporting for the ongoing overhaul of our HAM system, and assisting with day-to-day business operations. As part of this work, you’ll interface with other IT functions across the company, and you’ll identify impactful opportunities and work with delivery teams to make solutions come to life!

Responsibilities

  • Create, maintain, and speak authoritatively on custom analysis and reports for EA’s hardware and asset estate, identifying policy and people gaps
  • Work with the Product team to execute day-to-day asset management activities
  • Work directly and indirectly with other teams within IT
  • Assist with the build out of the new Hardware Asset Management system, collecting data and feedback from customers in conjunction with our Customer Success Manager

Qualifications

  • 1-3 years experience in data analytics and/or IT asset management
  • Proficiency in Excel / Google Sheets
  • SQL nice to have
  • Experience of products & processes in the Hardware and Asset Management area
  • Demonstrated ability execute on critical business processes and identify and escalate risks in a complex, ambiguous, and fast paced environment through:
  • Proactive, organized and detailed planning, including
  • Comprehensive end to end thinking
  • Anticipation of potential issues with ability to drive creative solutions
  • Strong analytical, decision making, and prioritization skills
  • Driving change and adapting to change
  • Excellent verbal and written communication and influencing skills to convey ideas and manage conflict including:
  • Facilitation of small meetings
  • Creation of written deliverables (reports / analysis,, documentation, emails, etc.) targeted for internal IT customers and team
  • Communication of current and future work

About Electronic Arts

We’re proud to have an extensive portfolio of games and experiences, locations around the world, and opportunities across EA. We value adaptability, resilience, creativity, and curiosity. From leadership that brings out your potential, to creating space for learning and experimenting, we empower you to do great work and pursue opportunities for growth.

We adopt a holistic approach to our benefits programs, emphasizing physical, emotional, financial, career, and community wellness to support a balanced life. Our packages are tailored to meet local needs and may include healthcare coverage, mental well-being support, retirement savings, paid time off, family leaves, complimentary games, and more. We nurture environments where our teams can always bring their best to what they do.

Electronic Arts is an equal opportunity employer. All employment decisions are made without regard to race, color, national origin, ancestry, sex, gender, gender identity or expression, sexual orientation, age, genetic information, religion, disability, medical condition, pregnancy, marital status, family status, veteran status, or any other characteristic protected by law. We will also consider employment qualified applicants with criminal records in accordance with applicable law. EA also makes workplace accommodations for qualified individuals with disabilities as required by applicable law.

LinkedInID

1449

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