We’re looking for a Legendary Head of Account Management to lead Overwolf’s growing team of account managers in the US. This individual will be the main point of contact for Overwolf’s most important strategic clients and will be responsible for devising and executing strategies to enhance client satisfaction and retention. They will demonstrate and teach best practices for managing and growing key client accounts while delivering exceptional client service.
As the Head of Account Management, you will play a crucial role in the Brand Partnerships team at Overwolf and work with some of the world's biggest brands and the most popular AAA games. You’ll develop and implement strategies to increase client satisfaction and retention, manage and grow key client accounts, and serve as the primary point of contact for clients. You will oversee the conduct and performance of the entire Account Management team, focusing on building and delivering growth plans and expectations for leadership. As the team lead, you will play a key role in standardizing customer onboarding processes, increasing client retention rates, and identifying upselling and cross-selling opportunities. Most importantly, through your team’s efforts, you will drive meaningful impact for the tens of thousands of creators who rely on Overwolf’s tools and services to build their apps, mods, and servers.
This role is open to candidates on the East Coast only.
In this role you will:
Compensation & Benefits
We empower them to build, grow, and monetize in-game apps and mods. Built for creators by creators, Overwolf is uniting the in-game creator community. Our mission is to make sure that creators have everything they need to make a living doing what they love: developing awesome gaming experiences, enjoyed by both gamers and game developers.