HPM & DXR Field Service Engineer - ARG

As a Field Service Engineer at Philips, you will be responsible for the maintenance and installation of Philips Healthcare equipment, specifically hospital patient monitoring systems and X-ray equipment. Your role involves performing preventive and corrective maintenance, fault detection, upgrades, and installations according to Philips quality standards. You will also manage service reports, act as a liaison with customers, and identify business opportunities. The role is primarily based in Buenos Aires with occasional travel.

Must Have

• Perform service activities including periodic preventive maintenance, corrective maintenance, fault detection, upgrades and installations.
• Ensure the integrity of service reports, paying particular attention to test and inspection results.
• Submit service reports, worksheets and other administrative tasks accurately and on time.
• Act as a liaison between Philips and customers, handling administrative and technical issues.
• Use measurement tools and/or equipment (electronic and analogue) appropriately.
• Academic training in biomedical/electronic/systems engineering or a related field.
• Minimum of 3 years of demonstrable experience in the field, preferably in a hospital environment.
• Ability to maintain relationships with customers and understand their needs.
• Service-oriented, with a methodical approach to problem solving.
• Be available to travel within and outside the country.

Good to Have

• Experience in clinical engineering or bioengineering services in clinics and hospitals.
• Computer skills.
• Basic knowledge of networks.
• HL7.
• HIS.
• Server configurations.
• VPN.
• Virtual LAN management.

As a field service engineer, you will be responsible for the maintenance and installation of Philips Healthcare equipment, focusing particularly on hospital patient monitoring systems and X-ray equipment. You will mainly work in Buenos Aires, but you may also travel occasionally to other cities in Argentina.

Your role:

• Perform service activities, including periodic preventive maintenance, corrective maintenance, fault detection, upgrades and installations, in accordance with Philips quality standards.
• Ensure the integrity of service reports, paying particular attention to test and inspection results.
• Submit service reports, worksheets and other administrative tasks accurately and on time.
• Act as a liaison between Philips and customers, handling administrative and technical issues.
• Use measurement tools and/or equipment (electronic and analogue) appropriately.
• Identify business opportunities that contribute to customer satisfaction and better business for Philips.
• Carry out tasks in the Federal Capital and the rest of Argentina.

You're the right fit if:

• Academic training in biomedical/electronic/systems engineering or a related field.
• Minimum of 3 years of demonstrable experience in the field, preferably in a hospital environment (clinics and/or hospitals). Experience in clinical engineering or bioengineering services in clinics and hospitals will be valued.
• Ability to maintain relationships with customers and understand their needs.
• Service-oriented, with a methodical approach to problem solving. Teamwork?
• Computer skills will be valued, basic knowledge of networks, HL7, HIS, server configurations, VPN and Virtual LAN management.
• Be available to travel within and outside the country.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an field role