HR Service Delivery

3 Months ago • 14-20 Years • Human Resource

Job Summary

Job Description

As a Service Delivery & Change Lead with Capgemini, you will drive efficiency, innovation, and digital adoption in HR processes. You will build and validate HR transformation business cases, evaluate HR products/platforms, establish financial tracking mechanisms, and drive workshops. You will develop reports for new people operations practices, drive HR efficiency initiatives, build benchmarks for HR shared services, implement Six Sigma, and identify transformation success stories. You will also work with branding teams and generate executive leadership reports. This role involves working with Software Engineering, encompassing the development, maintenance, and optimization of software solutions/applications.
Must have:
  • HR Service Delivery, HR Automation/Transformation
  • Change Management, HR Consulting
  • Global Shared Services and Success factors
  • Build and validate business case, financial tracking
  • HR operations strategy, process optimization
Good to have:
  • Experience with Java, SOAP APIs, REST (JSON, XML).
  • Process modeling tools and best practices.

Job Details

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world. 

Job Description

As a Service Delivery & Change Lead with Capgemini, you will be involved in driving efficiency, innovation, and digital adoption in HR processes

Primary Skills - HR Service Delivery, HR Automation/ Transformation, Change Management, HR Consulting, Global Shared Services and Success factors. 

In this role you will play a key role in:

§ Build and validate HR Transformation business case

§ Evaluate HR products/ platforms for adoption

§ Establish financial tracking mechanisms / reporting frameworks to measure success

§ Drive workshops, consensus, and use storytelling to communicate operations transformation impact through presentations / newsletters

§ Develop point of view reports for new people operations practices

§ Drive outcomes through HR efficiency initiatives

§ Build benchmarks for HR shared services

§ Implement Six Sigma to streamline HR processes and enhance productivity

§ Identify & promote transformation success stories, working with branding teams

§ Generate executive leadership reports with actionable insights

Works in the area of Software Engineering, which encompasses the development, maintenance and optimization of software solutions/applications.1. Applies scientific methods to analyse and solve software engineering problems.2. He/she is responsible for the development and application of software engineering practice and knowledge, in research, design, development and maintenance.3. His/her work requires the exercise of original thought and judgement and the ability to supervise the technical and administrative work of other software engineers.4. The software engineer builds skills and expertise of his/her software engineering discipline to reach standard software engineer skills expectations for the applicable role, as defined in Professional Communities.5. The software engineer collaborates and acts as team player with other software engineers and stakeholders.

Professional Skills

§ Ability to build / validate business case, financial tracking, and data-driven decision-making

§ HR operations strategy, process optimization (Six Sigma), technology evaluation, and shared services benchmarking

§ Stakeholder engagement, storytelling, presentations, and executive reporting

§ Proficient in HR efficiency initiatives, KPI tracking, and branding success stories

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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About The Company

We are a global leader in partnering with companies to transform and manage their business by harnessing the power of technology. Capgemini is a global leader in partnering with companies to transform and manage their business. Capgemini is a global leader in partnering with companies to transform and manage their business by harnessing the power of technology.

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