Inside Sales Account Manager

What if the work you did every day could impact the lives of people you know? Or all of humanity?

We are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Working means being part of something bigger than yourself. Every person, in every role, has the opportunity to make a difference. Surrounded by extraordinary people, inspiring leaders, and world changing projects, you will do more and become more than you ever thought possible.

Hybrid Working

Internal Deadline: 20th August 2025

As Executive Inside Sales Account Manager, you will play a pivotal role in our commercial organisation, combining your technical expertise in life sciences with strategic sales acumen to drive growth across the DACH region, specifically the Germany - East district. You will be a trusted partner to our customers, cultivating relationships and delivering tailored solutions that align with their needs and our mission to unlock the power of the genome.

You will collaborate closely with field sales, service contracts, and specialist teams, and be part of a dynamic, high-performing environment where innovation and customer success go hand in hand.

Employee benefits are industry-leading and include flexible time off, private medical insurance, compassion and care time off, leisure travel insurance, pension, employee stock purchasing program, volunteer time off, and much more!

Why You

You bring a strong technical foundation in molecular biology or genomics, paired with proven success in sales. You are fluent in German and English, and thrive in building strategic relationships across all levels of customer organisations. Your ability to listen, influence, and close deals makes you a key contributor to our growth.

You are detail-oriented, service-driven, and comfortable navigating CRM systems and forecasting tools. Whether you're guiding a customer through a complex solution or collaborating with internal teams to resolve queries, you bring professionalism, energy, and a passion for excellence.

Key Responsibilities Include

Customer Engagement & Sales Execution

• Manage the full sales cycle for German-speaking customers, from prospecting to closing
• Conduct outreach via phone and email, with occasional field visits
• Deliver compelling presentations and product demonstrations

Strategic Account Development

• Build deep knowledge of customer organisations, including decision-makers, budgets, and competitive landscape
• Develop and grow accounts through strategic networking and relationship-building

CRM & Forecasting

• Maintain accurate records of leads, opportunities, and account details in CRM
• Provide reliable sales forecasts and pipeline updates

Collaboration & Coordination

• Work cross-functionally with field sales, specialists, and service teams
• Coordinate internal resources to resolve customer queries and finalise offers

Travel & Flexibility

• Expect approximately 10% travel across the region

What Can You Expect

Our team members are bright, energetic, and dedicated – they are the driving force behind our innovation and impact. To attract the best and brightest, we offer a competitive employee benefits programme. We view it as a smart investment in our people, one that recognises the tremendous value they bring to our business every day. We push boundaries. We think beyond the conventional. We dream big. With the energy of so many bright and accomplished people, the opportunities are endless.

INDEUR

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, we have always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. We conduct background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. We prohibit the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants. This role is not eligible for visa sponsorship.