Intelligent Automation Engineer

At Illumina, we are expanding access to genomic technology to realize health equity for billions of people around the world. Our efforts enable life-changing discoveries that are transforming human health through the early detection and diagnosis of diseases and new treatment options for patients.

Position Summary
Intelligent Automation Engineer position will be a part of the Global Operations Data and AI team that provides management and support of tools/services to users across supply chain, quality, manufacturing organizations. The role's responsibilities include the delivery and support of Intelligent Automation Solutions based on UiPath, OpenAI, PowerApps or related AI/Automation Tools. Requirements of the role may include business process analysis, application configuration, application integrations, end user support, and solving complex technical problems.

Position Responsibilities:

• Work as part of Agile scrum teams to design, implement, and test solutions in support of business needs across our Automation, AI and Custom Apps portfolio
  Deliver architecture, designs, and implementations
• Participate in all aspects of our agile development process, from sprint planning to daily scrum meetings and sprint demos
• Create and execute unit tests to verify functionality
• Troubleshoot and resolve software defects
• Contribute to software design reviews and code reviews
• General to Complex technology support including troubleshooting and resolving day-to-day issues, and root cause analysis of sustaining issues
• Independently debug and resolve complex application issues and problems
  Provide application best practice guidance to end users
• Manage Application Functionality Updates, Integrations, Configurations, Releases and Security Settings
• Work on sustaining issues, enhancements, and projects
• Develop, update, and implement policies and procedures to maintain best practices across the team's portfolio
• Partner with IT resources in the overall strategy, design, operation, and continual improvement of applications services

All listed tasks and responsibilities are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.

Preferred Experience/Education/Skills:

• Bachelor’s degree in computer science, Engineering. Masters preferred.

• 3 + years of experience with strong technical and functional experience in hands on application support, administration, configurations, integration, enhancements, and project work.
• Experience using commercially available solutions UiPath and Microsoft Power Apps.
• Experience with AI / Gen AI applications (LLMs, Prompt Engineering) a plus
• Strong technical experience in hands-on application administration and configuration of both on-premises and cloud delivered services
• Experience in a fast-paced, global, corporate environment including the ability to manage expectations and facilitate prioritization efforts
• Eagerness to learn new technology and processes
• Ability to analyze both technical and data problems then propose solutions
• Excellent oral and written communication skills
• API and scripting experience a plus
• Ability to interface well with cross-functional teammates
• Change control experience in an FDA regulated environment
• All listed requirements are deemed as essential functions to this position; however, business conditions may require reasonable accommodation for additional tasks and responsibilities.
• Willingness to work in shifts to support US business stakeholders (night shift not required).

We are a company deeply rooted in belonging, promoting an inclusive environment where employees feel valued and empowered to contribute to our mission. Built on a strong foundation, Illumina has always prioritized openness, collaboration, and seeking alternative perspectives to propel innovation in genomics. We are proud to confirm a zero-net gap in pay, regardless of gender, ethnicity, or race. We also have several Employee Resource Groups (ERG) that deliver career development experiences, increase cultural awareness, and offer opportunities to engage in social responsibility. We are proud to be an equal opportunity employer committed to providing employment opportunity regardless of sex, race, creed, color, gender, religion, marital status, domestic partner status, age, national origin or ancestry, physical or mental disability, medical condition, sexual orientation, pregnancy, military or veteran status, citizenship status, and genetic information. Illumina conducts background checks on applicants for whom a conditional offer of employment has been made. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable local, state, and federal laws. Background check results may potentially result in the withdrawal of a conditional offer of employment. The background check process and any decisions made as a result shall be made in accordance with all applicable local, state, and federal laws. Illumina prohibits the use of generative artificial intelligence (AI) in the application and interview process. If you require accommodation to complete the application or interview process, please contact accommodations@illumina.com. To learn more, visit: https://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf. The position will be posted until a final candidate is selected or the requisition has a sufficient number of qualified applicants.