Internship, Training Specialist

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.

Get to Know the Team

You will be a member of the Driver operations and Community team which is one the primary tasks of managing supply over 100K across the country. We have taken care of our drivers since day one and ensure "Best in class Driver platform experience". Work here is inter-disciplinary – a combination of strategy initiative, data analyzing and operation.

Get to Know the Role

As part of the Driver Operations and Community team, you'll help shape the experience of over 100,000 drivers nationwide. Our mission is to ensure that drivers receive the best platform experience and communication is at the heart of that. You will offer a dynamic blend of strategy, data, and operations, giving you hands-on exposure to end-to-end campaign execution. You will report to Senior Manager, Driver Management and work on site in Bangkok Office.

The Critical Tasks You Will Perform

• Develop short-form video content for TikTok to support driver learning and engagement
• Collaborate with the team to brainstorm and propose creative content ideas
• Write concise, captions and support scripting video content
• Work with designers and editors to bring content ideas to life
• Stay up to date with TikTok trends and adapt them to align with content goals
• Monitor content performance, gather insights, and suggest improvements based on data (e.g. views, engagement, watch time)

What Essential Skills You Will Need

• Fresh graduates are welcome — we value potential, passion and fast leaner.
• Interest in social media, especially TikTok, with a good sense of current trends
• Creative thinking and ability to simplify information into engaging content
• Strong communication skills and confidence in expressing ideas
• Up to date with online trends and able to apply them creatively
• A collaborative mindset and ability to work well in a team
• This is paid internship program, 2 months.

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.