IT Field Technician

3 Months ago • All levels • IT & Infrastructure

Job Summary

Job Description

The IT Field Technician will troubleshoot and diagnose client network connectivity issues. They will communicate with customers via phone and email, collaborate with sales representatives and remote technicians to resolve network problems, and contribute to a dynamic team. The role requires Tier 2 IT knowledge, experience with Windows 10, server versions, and MAC OS. Excellent communication and customer service skills are essential. This role involves providing tech support to users on various platforms, ensuring a high level of customer success within a growing company focused on career growth.
Must have:
  • Tier 2 IT knowledge and willingness to develop skills
  • Experience providing tech support to users using Windows 10, MAC OS, etc.
  • Fantastic communication and great customer service
  • A working vehicle for customer site visits
Perks:
  • Full benefits

Job Details

 

We are currently looking for an IT Field Technician.
We have 1 open position. Please apply and we can discuss!

Location: Onsite in San Diego, CA
Benefits: Full benefits
Type: Contract-to-Hire
Sponsorship Available: No

Most Important:

  • Tier 2 IT knowledge and a willingness to want to develop your skills and grow your career within the company.
  • Experience providing tech support to users using Windows 10 and server versions, MAC OS, and other mainstream apps.
  • Fantastic communication and great customer service!
  • A working vehicle for out in the field to visit customer sites.

Responsibilities:

  • Troubleshoot and diagnose client's network connectivity with different devices (laptops, desktops, servers, firewalls, switches, wireless access points, etc.)
  • Communicating and working with customers via phone, email, etc. to gather the information you need for troubleshooting.
  • Collaborate with sales representatives, customers, and remote technicians to resolve network related problems.
  • Join a fun, growing, and dynamic team with a culture focused on career growth, while providing the highest level of customer success!

If the above seems like a fit, then apply!!

CRB Workforce, LLC provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

#LI-Onsite

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