IT Support Intern

1 Month ago • All levels • IT & Infrastructure

Job Summary

Job Description

Aspire is a leading FinTech company building an all-in-one financial operating system to empower innovators and entrepreneurs. They are seeking an IT Support Intern to help manage and support the company's IT infrastructure and endpoints. The intern will report to the Director of Information Security and work within a dynamic IT team. Responsibilities include managing platforms like Google Workspace, Azure AD, Intune, and Microsoft Defender for Endpoint, administering and troubleshooting Windows and macOS endpoints, implementing and maintaining Unifi network systems, providing IT support (both in-office and remote), troubleshooting hardware and connectivity issues, selecting and configuring end-user equipment, supporting compliance efforts (ISO 27001, PCI DSS, SOC 2 Type 2), maintaining documentation, developing automation scripts, and supporting IT user onboarding and offboarding.
Must have:
  • Strong computer experience (Mac and Windows)
  • Strong verbal and written English communication skills
  • Self-starter with ability to learn
  • Basic scripting knowledge (PowerShell, Bash, or Python)
  • Bachelor's degree in Computer Science, IT, Engineering, or related field
Good to have:
  • Familiarity with AWS, 1Password, Notion, Slack
  • Experience administering Google Workspace, Jira, Azure AD, Intune
  • Experience with Unifi network infrastructure
  • Linux systems and command-line tools experience
  • Exposure to incident management with Azure Sentinel
  • Industry certifications (CompTIA A+, Network+, Security+, Cloud+)
  • Knowledge of ISO 27001, PCI DSS, SOC 2 Type 2 frameworks
  • GitHub or blog showcasing projects/writing
Perks:
  • Uncapped flexible annual leave
  • Hybrid work arrangement
  • Training subsidy for professional growth
  • Wellness benefit
  • Team bonding budget
  • Flexibility to work from anywhere (up to 90 days per annum)

Job Details

At Aspire, we’re more than just a FinTech company—we’re the leading all-in-one financial operating system built to empower the world’s innovators and entrepreneurs. We are on a mission to reinvent business finance, empowering startups and businesses to realise their full potential.

Founded in 2018, Aspire has raised over USD 300M+ across equity and debt from world-class investors. In 2023, we successfully closed an oversubscribed USD 100 million Series C equity round led by Sequoia Capital and Lightspeed Ventures with participation of Tencent, Paypal Ventures, LGT Capital Partners, Picus Capital and MassMutual Ventures. To power our solutions, we have partnered with some of the best companies in the world such as Visa and Wise and empowered more than 50,000 businesses using our suite of products.

Aspire has consistently been recognized for excellence, earning Best Employer and Startup of the Year by the Asia FinTech Awards in 2022 and 2023, ranked as LinkedIn’s Top Startup in Singapore, and listed on CB Insights’ Top 100 Global Fintech in 2023 and 2024.

You will be amazed by the energy and experience of our team! Aspire serves as an environment for you to innovate and drive change with our team of ex-entrepreneurs, ex-founders, and high-achievers with international and diverse backgrounds.

Are you a top talent who is passionate about entrepreneurship? Join our rapidly growing team to make an impact in the fintech space! 

About the Role

As an IT Support Intern, you will help in managing and supporting Aspire’s IT infrastructure and endpoints. Reporting directly to the Director of Information Security, you will be part of a fast-growing and dynamic team of IT professionals working to build and maintain a secure and scalable IT environment across the company.

Key Responsibilities

  • Manage and administer platforms including Google Workspace, Azure AD, Intune, and Microsoft Defender for Endpoint (MDE).
  • Administer and troubleshoot Windows 10/11 and macOS endpoints.
  • Implement, configure, and maintain Unifi network systems: office WiFi, firewall, and door access systems.
  • Provide hands-on IT support in the office and remote support for other locations.
  • Troubleshoot hardware and connectivity issues (PCs, printers, WiFi).
  • Select, test, purchase, and configure end-user equipment (Windows and Mac), IT hardware, and software licenses.
  • Maintain awareness of and support compliance efforts (e.g., ISO 27001, PCI DSS, SOC 2 Type 2).
  • Write and maintain user guides, FAQs, and technical documentation in Notion and Confluence.
  • Develop small automation scripts using PowerShell, Bash, or Python to improve efficiency.
  • Support IT end-to-end from user onboarding to offboarding. 

Minimum Qualifications

  • Based in Gurugram/Bengaluru, India
  • Strong experience with computers e.g. Mac and Windows.
  • Strong verbal and written communication skills in English.
  • Self-starter with the ability to pick up knowledge along the way
  • Basic scripting knowledge (PowerShell, Bash, or Python).
  • Bachelor’s degree in Computer Science, IT, Engineering, or a related field.

Preferred Qualifications

  • Familiarity with tools such as AWS, 1Password, Notion, and Slack.
  • Experience in administering and supporting:
  • Google Workspace, Jira, Azure AD, and Intune.
  • Unifi network infrastructure.
  • Experience working with Linux systems and command-line tools.
  • Exposure to incident management using Azure Sentinel.
  • Industry certifications CompTIA A+, Network+, Security+, CompTIA Cloud+
  • Knowledge of legal and compliance frameworks such as ISO 27001, PCI DSS, and SOC 2 Type 2.
  • Bonus: A personal GitHub or blog showcasing projects or technical writing

What we offer

  • Uncapped flexible annual leave.
  • Hybrid work arrangement. 
  • Training subsidy for your professional growth.
  • Wellness benefit.
  • Team bonding budget to foster collaboration and sense of belonging.
  • Flexibility to work from anywhere (for up to 90 days per annum).
  • Culture is Key: We always strive to cultivate a special culture that brings special talents together - You can learn more about our culture on our careers site and LinkedIn Life page.

Equal Opportunity Statement 

Aspire is an equal opportunity employer and is committed to providing equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected characteristic as outlined by applicable laws. 

Please note: by submitting your application, you acknowledge that you have read and understood Aspire’s Data Protection Policy for Employees, Freelancers, Contractors and Job Applicants (the “Policy”), and consent to the collection, use and disclosure of your personal data by Aspire for the purposes set out in the Policy. You may withdraw consent for such collection, use and disclosure, and make an access or correction request in respect of your personal data, in accordance with the Policy by emailing people@aspireapp.com

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About The Company

Aspire is the all-in-one finance software for growing businesses. The company serves over 15,000 companies in Asia and beyond, helping them save time and money with multi-currency accounts and cards, expense management, payable management, and receivable management solutions. Headquartered in Singapore, Aspire has over 500 employees across four countries and is backed by global top tier VCs, including Sequoia, Lightspeed, Tencent, Paypal and Y-Combinator.



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