Junior Account Specialist

1 Month ago • All levels • Account Management

Job Summary

Job Description

The Junior Account Specialist serves as the main contact between Net Driven and its clients, providing high-level customer service via phone, email, and web meetings. This role involves conducting consultative marketing assessments, offering comprehensive marketing solutions, and proactively identifying client goals to provide tailored strategies. The aim is to foster client partnerships by effectively implementing marketing strategies that enhance dealership revenue and customer retention. Key responsibilities include becoming a product expert within 90 days, supporting new projects, working collaboratively and independently, adhering to processes, and proactively improving tasks. The position requires being a self-starter, working under pressure with deadlines, and maintaining professionalism while working remotely.
Must have:
  • Associates Degree in Business Administration or related field.
  • Knowledge of Digital Advertising.
  • Public speaking and presentation ability.
  • Proficient in Microsoft Office products.
  • Excellent verbal and written communication skills.
  • Detail-oriented, punctual, and professional.
Good to have:
  • Professional experience in a consultative, account management, or client retention role.
  • Experience in Marketing, Agency, or Media Sales.
  • Superior relationship-building skills.
  • Call center experience.
Perks:
  • Work from home position with no expected travel.

Job Details

Junior Account Specialist
The Junior Account Specialist acts as a primary point of contact between Net Driven and our clients. This position provides the highest level of customer service, primarily via phone, email, and web meetings with our clients to provide consultative marketing assessments and offer comprehensive marketing solutions. The position uncovers our clients’ goals and proactively provides marketing solutions that address our clients’ needs. A successful person in this position strives to become a client partner by aiding in the effective implementation of marketing strategies to help dealers sell, service and retain more customers for less cost and expand a dealership’s revenue opportunities. In addition, the Junior Account Specialist is responsible for the retention of clients 
Here is more of what you’ll get to do: 
  • Become a SME on all Net Driven products (within the first 90 days of employment). 
  • Provide support on new projects and services as the company evolves and grows. 
  • Work well as a team player and independently. 
  • Maintain and uphold all internal processes and procedures. 
  • Proactively seek to improve tasks and meet company goals. 
  • Be a self-starter, and work well under pressure while meeting deadlines. 
  • Able to work remotely on camera via web calls and develop rapport with the clients. 
  • Detail-oriented, punctual, and professional. 
  • This is a work-from-home position with no expected travel. 
You’ll thrive in this role if you have:
  • An Associates Degree in Business Administration or related field, required. 
  • Demonstrated knowledge and a strong understanding of the Digital Advertising world. 
  • Professional experience - specifically in a consultative, account management, and/or client retention role, preferred. 
  • Experience in Marketing, Agency and/or Media Sales. 
  • Demonstrated public speaking and presentation ability, required. 
  • Superior relationship-building skills. 
  • Proficient in Microsoft Office products, required. 
  • Excellent verbal and written communication skills are required. 
  • Call center experience. 
Does this position sound like something you would enjoy and be successful at, but you’re not sure you have the exact qualifications to be considered? While our job descriptions are an outline for the type of candidate we’re looking for, it is not a checklist. We encourage you to apply! 
Who we are:
LeadVenture is the market-leading SaaS provider of digital retailing, eCommerce, digital marketing and eCatalog solutions for dealerships across 12 industry verticals including powersports, marine, RV, pre-owned auto, agriculture and more. Our family of brands includes Dealer Spike, Dealer Car Search, Frazer, Net Driven, Direct Communications, Inc. (DCi), Powersports Support, Level 5, PSM Marketing, Monroney Labels, and Interact RV. We are an international company with offices located in the United States, Mexico (Juniper Data Center), Belize (Dealer Spike Belize), India and The Netherlands. Together, we are LeadVenture.
LeadVenture provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, LeadVenture complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, transfer, leaves of absence, compensation, and training.

LeadVenture expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of LeadVenture employees to perform their job duties may result in discipline up to and including discharge.

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