Junior Community Manager

At Twin Harbour Interactive we are building a gaming legacy in the grand strategy genre. As the home of the Supremacy franchise, including beloved brands such as Supremacy: World War 3, Twin Harbour Interactive combines creative ambition with sharp commercial execution. Our mission is to grow sustainably by creating player value that scales – in experience and in revenue. And our player community is at the heart of this mission. You will be the frontline voice of our players, fostering vibrant, engaged, and loyal communities across our portfolio. Reporting to the Senior Community Manager, you’ll bring energy, empathy, and organizational flair to ensure our community feels heard, valued, and inspired. This is an opportunity to learn the craft of community management within a fast-moving, data-driven, and creativity-fueled environment.

##### YOUR MISSION

• Engage with our player community across Discord, forums, and social media, ensuring fast, friendly, and informed responses
• Support community campaigns, events, and initiatives designed to boost player engagement and retention
• Gather, organize, and share player feedback with the product, marketing, and live ops teams
• Assist in crafting community content, including announcements, patch notes, guides, and spotlight features
• Help monitor sentiment, community KPIs, and conversation trends to inform decision-making
• Assist in moderating community channels, enforcing guidelines, and ensuring a positive player environment
• Collaborate with cross-functional teams to ensure community voice is embedded in product and marketing decisions
• Support live event coverage, including in-game activations, livestreams, and special campaigns

##### YOUR BACKSTORY

• 1–2 years of experience in community management, social media, or related player-facing roles – or demonstrable passion and knowledge of online gaming communities
• Clear, friendly, and professional written communication skills
• Strong organizational skills and the ability to manage multiple conversations and tasks at once
• Proactive and positive attitude – you’re the kind of person who lifts the mood in both community and internal channels
• Comfortable working with analytics tools to understand engagement patterns
• Flexible and adaptable in a live service environment where priorities can shift quickly
• You measure yourself regularly along the lines of: Community growth and engagement metrics
• Sentiment trends over time
• Participation rates in community events and initiatives
• Quality and clarity of player feedback delivered internally

##### NICE TO HAVE

• Passion for strategy games, 4X gameplay, or grand strategy titles
• Experience managing Discord servers or moderating online communities
• Content creation skills – whether that’s video editing, graphic design, or livestream hosting

At Twin Harbour Interactive, we’re building a unified future from two unique studios. You’ll join a creative and commercially sharp team where your voice and impact will be visible from day one. You’ll learn from experienced community leads, contribute to shaping our player experience, and grow alongside a team committed to creating lasting player relationships.

Why You'll Love Working With Us

##### A Global Team, A Shared Purpose

Our strength lies in our diversity. With over 30 nationalities represented across our two locations, we’re united by a shared passion for strategy games and a bold vision for the future. We celebrate what makes each of us unique – our perspectives, our stories, and the paths that led us here.

##### Work Your Way

Whether you're crafting code from a harbor-view desk in Hamburg or fine-tuning design details under the Maltese sun, we support flexible hybrid work models that empower you to do your best work – wherever you are.

##### Grow With Us

At Twin Harbour, your journey matters. Our Career Path Framework and mentorship culture provide the clarity and feedback you need to take the next step – whether you’re deepening your expertise or branching into new disciplines. We invest in your growth with language courses, e-learning platforms, and support for conferences and training.

##### We’re Human First

We believe that great teams are built on trust, respect, and good humor. From game nights to casual drinks, quiz nights, and karaoke, we don’t just work together – we connect, play, and support each other like a true crew.

Join Twin Harbour Interactive

##### Where Strategy Meets Vision.

is a global strategy game powerhouse, shaping the future of long-term multiplayer gaming. We design strategy games that bring people together – across borders and generations.

Whether you’re an expert tactician or an imaginative world-builder, there’s a place here for you to grow, thrive, and leave your mark.

Department

Marketing & User Acquisition

Remote status

Hybrid

Employment types

Permanent

Employment contracts

Full time