Junior Software Engineer- AI Services

At SmartBear, we build new and ongoing products and services, including Agentic AI offerings, in API Design and Management, Testing and Observability. As a Junior Software Engineer, you will join a team of full-stack engineers building back-end services and unique front-end interfaces. You will design and build robust and reliable services to power our newest Agentic AI products, enabling the configuration and execution of AI-native agents for SmartBear’s customers. You will contribute daily by writing, reviewing, and maintaining production code, ensuring a first-class end-user product experience.

Must Have

• Build new and ongoing products and services, including Agentic AI offerings, in API Design and Management, Testing and Observability.
• Contribute every day by writing, reviewing and maintaining production code.
• Build and maintain back-end services to expose Generative AI capabilities to public-facing software products.
• Rapidly validate the feasibility of new use cases from research ideas.
• Maintain an appreciation for the end-user product experience to inform system implementation trade-offs.
• Perform code reviews across the front-to-back-end stack and ensure high engineering quality.
• Deliver working code on-time and own the experience post-production.
• Measure success and iterate on technical designs to improve the overall product experience.
• 1+ years in software development in a production environment.
• Strong understanding of HTTP, REST and the client/server architecture.
• Demonstrated ability of completing software projects, individually and as part of a team.
• Demonstrated ability to convert ambiguous requirements into working code with quality.
• Outstanding proactive communication skills in English.

Perks & Benefits

• Performance-based bonuses for eligible roles
• Generous benefits package that supports employees’ health and well-being
• Flexible time off
• Hybrid work options
• Professional development opportunities
• Inclusive, collaborative culture where everyone can thrive

We believe building great software starts with quality – and we’re helping our customers make that happen every day. Our solutions, featuring HaloAI, bring visibility and automation to software development, making it easier for teams to deliver high-quality software faster. Our solutions are trusted by over 16 million developers, testers, and software engineers at 32,000+ organizations – including innovators like Adobe, JetBlue, FedEx, and Microsoft.

• Build new and ongoing products and services, including Agentic AI offerings, in our domains: API Design and Management, Testing and Observability.
• Join a team of full-stack engineers building back-end services and unique front-end interfaces while remaining committed to a first-class end-user product experience.
• Contribute every day by writing, reviewing and maintaining production code and consistently course-correcting to stay aligned to an innovative product strategy.

Technologies:

• Front-end: TS/JS + HTML/CSS
• Back-end: REST + TS + Bun + PostgreSQL + S3
• Infra: Containers + AWS + GitHub

Product intro

We are leading the charge to productionize the use of Generative AI throughout the software development lifecycle in ways that go far beyond the chatbots proliferating in UIs everywhere. Beginning with AI integrations into existing products like Reflect and SwaggerHub, we have shown our commitment to using AI to fundamentally drive workflows that users previously did themselves. This approach delivers greater value for customers and increases growth velocity.

About the role

As a Junior Software Engineer you will work closely with an experienced team to design and build robust and reliable services to power our newest products, including Agentic AI products. Our new Agentic AI platform enables the configuration and execution of AI-native agents that operate on behalf of our 32,000 customers in the areas of API design and management, end-to-end testing and runtime observability. The team is 4+ engineers today and growing, and you will be expected to onboard quickly and begin shipping code on Day 1.

In this role, you are expected to:

• Build and maintain back-end services to expose Generative AI capabilities to public-facing software products
• Rapidly validate the feasibility of new use cases from research ideas
• Maintain an appreciation for the end-user product experience and use this knowledge to inform system implementation trade-offs
• Perform code reviews across the front-to-back-end stack and ensure a standard of high engineering quality throughout the small, but growing, engineering team
• Deliver working code on-time and own the experience post-production
• Measure success and iterate on technical designs to improve the overall product experience

We are looking for you if you have:

• 1+ years in software development in a production environment
• Strong understanding of HTTP, REST and the client/server architecture
• Demonstrated ability of completing software projects, individually and as part of a team
• Demonstrated ability of taking ambiguous or ill-defined requirements and problem statements, and rapidly converting them into working code, with quality
• Outstanding proactive communication skills in English

We value intelligence, humility and hard work – after all, we’re solving complex technical problems!

Why you should join the crew:

• This role is uniquely high-priority; your contributions will be viewed by the CEO and CTO every week.
• We invest in your success as well as the spaces where our teams come together to work, collaborate, and have fun.
• We are guided by a People and Culture organization - an important distinction for us. We think about our team holistically – the whole person. We love celebrating our team members.
• We appreciate our differences in experiences, viewpoints, and identities because we know it leads to better outcomes.

Did you know?

• Our main goal is to make our technology-driven world a better place.
• We are committed to ethical corporate practices and social responsibility, promoting good in all the communities we serve.
• We are headquartered in Somerville, MA with offices across the world including Galway Ireland, Bath, UK, Wroclaw, Poland and Bangalore, India.
• We’ve won major industry (product and company) awards including B2B Innovators Award, Content Marketing Association, IntellyX Digital Innovator and BuiltIn Best Places to Work.

We are committed to creating an inclusive workplace for employees where all individuals are treated with respect and dignity. We are an equal opportunity employer and make employment decisions based on merit, qualifications, and business needs. We do not discriminate on the basis of race, color, religion, sex, national origin, age, gender, disability, veteran status, sexual orientation, or any other protected status under applicable laws. We are dedicated to fostering a workplace that reflects a diversity of thought and experience as well as our values of being smart, open, driven, accountable, and curious.

#LI-Hybrid