Knowledge Management Specialist

1 Minute ago • 2 Years + • $54,080 PA - $83,200 PA

Job Summary

Job Description

The Knowledge Management Specialist at Philips will develop, implement, and maintain knowledge management practices and communications within the People Services (PPS) function. Key responsibilities include systematically capturing, organizing, and disseminating PPS knowledge resources to enhance cross-functional collaboration and efficiency. The role involves partnering with internal stakeholders to identify knowledge gaps, innovate strategies, and promote knowledge-sharing initiatives. Additionally, the specialist will analyze data and customer feedback to measure system effectiveness, communicate policy updates, and maintain the quality of internal resources and communication channels. This position requires strong organizational and communication skills.
Must have:
  • Develop, implement, and maintain knowledge management practices and communications across the Philips People Services (PPS) function
  • Ensure PPS knowledge resources are systematically captured, organized and disseminated
  • Partner with internal stakeholders to identify knowledge gaps, develop strategies to innovate, and promote communication and knowledge-sharing initiatives
  • Analyze data and customer feedback to measure and report out on the effectiveness of knowledge management systems and programs
  • Communicate policy updates, internal newsletters, departmental initiatives and organizational changes within PPS and to key stakeholders
  • Maintain the quality of internal resources, communications and knowledge sharing channels
  • Have 2+ years experience in knowledge management, communications or related work within the HR industry
  • Possess a High School Diploma, GED, Vocational Training, or equivalent level of education
  • Be at an intermediate skill level or above using Microsoft Excel and PowerPoint
  • Have strong writing, editing and verbal communication skills
  • Possess excellent problem-solving skills and strong organizational prowess
  • Be able to manage multiple tasks simultaneously and independently
  • Successfully perform minimum Physical, Cognitive and Environmental job requirements
  • Reside in or within commuting distance to Nashville, TN
  • Have US work authorization
Good to have:
  • Familiarity with collaborative tools like SharePoint, Slack or Microsoft Teams
  • Experience with Workday, ServiceNow or Microsoft Visio
Perks:
  • Annual incentive bonus
  • Sales commission
  • Long-term incentives
  • Generous PTO
  • 401k (up to 7% match)
  • HSA (with company contribution)
  • Stock purchase plan
  • Education reimbursement

Job Details

Job Description

Knowledge Management Specialist

The Knowledge Management Specialist will develop, implement and maintain knowledge management practices and communications across the Philips People Services (PPS) function.

Your role:

  • Ensure PPS knowledge resources are systematically captured, organized and disseminated to enhance cross functional collaboration, decision-making and overall efficiency.
  • Partner with internal stakeholders to identify knowledge gaps, develop strategies to innovate, and promote communication and knowledge-sharing initiatives.
  • Analyze data and customer feedback to measure and report out on the effectiveness of knowledge management systems and programs.
  • Communicate policy updates, internal newsletters, departmental initiatives and organizational changes within PPS and to key stakeholders.
  • Maintain the quality of internal resources, communications and knowledge sharing channels.

You're the right fit if:

  • You have 2+ years experience in knowledge management, communications or related work within the HR industry.
  • You have a High School Diploma, GED, Vocational Training, or equivalent level of education.
  • You are at an intermediate skill level or above using Microsoft Excel and PowerPoint. You have familiarity with collaborative tools like SharePoint, Slack or Microsoft Teams, and experience with Workday, ServiceNow or Microsoft Visio is a plus.
  • You have strong writing, editing and verbal communication skills, excellent problem-solving skills and strong organizational prowess with the ability to manage multiple tasks simultaneously and independently.
  • You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this position.

How we work together

We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.

This is an office role.

Philips Transparency Details

The pay range for this position in Nashville, TN is from $26 to $40

The actual base pay offered may vary within the posted ranges depending on multiple factors including job-related knowledge/skills, experience, business needs, geographical location, and internal equity.

In addition, other compensation, such as an annual incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.

At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.

Additional Information

US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.

Company relocation benefits will not be provided for this position. For this position, you must reside in or within commuting distance to Nashville, TN.

This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.

Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.

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About The Company

At Philips, we believe that every human matters. As a global health-tech leader, we focus on improving people’s health and wellbeing through meaningful innovation. The people who work here share our passion and are motivated to bring this purpose to life.For more than 130 years, we have been creating technologies and innovations that improve people's lives and support healthcare practitioners. Headquartered in the Netherlands and operating in more than 100 countries globally, we focus our advanced technology and deep clinical and consumer insights on Precision Diagnosis, Image Guided Therapy, Enterprise Informatics, Monitoring/ Connected Care, Sleep & Respiratory Care and Personal Health.Together, we deliver better care for more people because we believe that every human matters.

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