KYC Analyst

Job Description *Remote Position @ Philippines (including but not limited to):

As a KYC Analyst, you will play a crucial role in ensuring the integrity and security of our platform. Your responsibilities will include:

• Reviewing customer applications to verify the submission of all necessary information.
• Proactively contacting customers to follow up on any missing information or incomplete applications.
• Requesting additional information from customers when required, in order to determine eligibility or complete an application.
• Conducting thorough customer risk assessments by meticulously reviewing account documentation and identifying potential risks associated with individual customers.
• Collaborating closely with other members of the compliance team to develop and implement effective strategies for ensuring compliance.
• Undertaking any other duties as assigned by the management.
• Adhering strictly to departmental policies and procedures to maintain a high level of integrity and security.

Job Type:

This is a full-time position with most work hours scheduled in the Eastern Time Zone.

Requirements

**Requirements:**

To be successful in this role, you should meet the following criteria:

• Demonstrated high level of proficiency in both written and spoken English.
• At least 2 years of experience in Customer Service with KYC Background, preferably in an online gaming environment.
• Exceptional attention to detail to ensure accurate assessment and documentation of customer information.
• Strong analytical skills, enabling you to identify and assess potential risks effectively.
• Excellent communication skills, allowing you to interact with customers and team members in a professional and helpful manner.