L&D Specialist

The Learning and Development Specialist will focus primarily on new hire and job specific training as needed by the operations team. Learn and implement the process flow to ensure building skills, upskilling, and drive performance metrics aligned with Side's organization goals.

What you’ll be doing:

Training Preparation and Facilitation:

• Deliver training sessions using various methods such as in-person, virtual, and blended learning.
• Deliver New Hire Training.
• Deliver Refresher Training.
• Deliver basic and intermediate modules for developmental training programs.
• Deliver technical/project related training.
• Manage and coordinate training enrolments.
• Act as the knowledge expert within the business for anyone with questions or queries regarding New Hire Training and development plans.

Training Program Development and Adaptation:

• Design and develop comprehensive training programs, including guides, manuals, e-learning modules outlines and workshops when required.
• Create and adapt curriculum for a variety of audiences and learning delivery methods.
• Modify programs as, and when, required.
• Collaborate with department heads and subject matter experts to ensure training content is relevant and up to date.

LMS Management:

• Manage the Learning Management System (LMS), including course uploads and assignation.

Needs Assessment:

• Conduct training needs assessments to identify skill gaps and training requirements.

Evaluation and Feedback:

• Evaluate the effectiveness of training programs through feedback, assessments, and performance metrics.
• Analyze training feedback and create reports for management review.
• Maintain training records and track employee progress.

Compliance:

• Ensure all training programs comply with relevant laws, regulations, and company policies.
  

Continuous Improvement:

• Stay current with industry trends and best practices in learning and development.

What we’re looking for:

• 2+ years experience as a coach, trainer, instructor or teacher (experience in L&D is an asset).
• Relevant certification in training/coaching/teaching domains an asset
• Excellent English language skills (majority of courses will be delivered in English)
• Intermediate Excel and Power Point skills.
• Skilled in Adult learning sessions’ management with strong knowledge of Adult Learning Principles.
• Ability to collaborate and coordinate processes with multiple business stakeholders.
• Experienced with learning content creation and adaptation.
  
  

Skills:

• Strong presentation and facilitation skills.
• Excellent communication and interpersonal skills.
• Ability to design and implement effective training programs.
• Proficiency in learning management systems (LMS).
• Ability to work independently and as part of a team.

What we offer:

• Competitive remuneration.
• Health insurance.
• Life Insurance.
• Transportation allowance.
• Meal ticket.
• Dynamic, multicultural and fun environment.
• Arcades on-site
• You will be working at the world's leading provider of game services.
• Supportive community inclusive of LGBTQ+, and any age, ethnicity, religion, or disability.

Who we are 

Side (formerly PTW) is a global video game development and services provider, offering technical and creative solutions to many of the largest developers and studios around the world. Founded in 2009 and drawing on 30+ years' experience from our parent company in Japan, Side has since grown to become a global force with 20 studios in 14 countries across North America, Europe, South America, and Asia. 

Our industry-leading services include game development, art production, audio production, quality assurance, localization, localization QA, player support, community management, and datasets. 

Help us bring stories to the world! Join a global team of passionate gamers and contribute to delivering unforgettable game experiences.

Experience our side of life. For more information,www.side.inc