Lead Business Analyst

Who we are Euromonitor International is the leading independent market research company; investigating and understanding what consumers want and need, helping businesses create products and services that cater to their preferences and trends. We are an organisation that champions flexibility, with opportunity to grow and be supported with continuous learning and development Technology at Euromonitor Technology is central to our business. We operate four development centers - London, Bangalore, Cape Town, and Vilnius - supporting a diverse tech estate that powers our digital content, data transformation, and client-facing platforms. Our teams are engaged in cloud migration, microservices architecture, semantic technologies, and digital workplace initiatives. Agile and DevOps principles guide our development practices. What you will be doing We are seeking a seasoned Lead Business Analyst to join our Subscription Products team. This role is pivotal in bridging business needs with technology solutions, ensuring strategic alignment across product development initiatives. The successful candidate will lead a team of 9 Business Analysts, fostering a culture of excellence, mentorship, and continuous improvement. Reports to: Director of Product Management based in London Location: Bengaluru (Hybrid working model, required to be in the office for 2 days a week) Key drivers * Leadership & Team Management * Lead, mentor, and develop a team of 9 Business Analysts across multiple locations. * Foster a high-performance culture through coaching, feedback, and professional development. * Champion best practices in business analysis, ensuring consistency and quality across deliverables. * Strategic Analysis & Delivery * Act as the primary liaison between business stakeholders and technology teams. * Translate complex business needs into clear, actionable requirements and user stories. * Oversee prioritization of BAU and strategic initiatives, ensuring alignment with product goals. * Ensure timely and accurate delivery of work items, managing resource allocation and workload balancing. * Stakeholder Engagement * Build strong relationships with internal stakeholders across Product, Technology, and Commercial teams. * Facilitate workshops, discovery sessions, and reviews to elicit and validate requirements. * Communicate effectively with senior stakeholders, providing updates, insights, and recommendations. * Process & Standards * Drive consistency in documentation, non-functional requirements, and analysis artefacts. * Promote the use of visual modelling tools (e.g., wireframes, workflows, use cases) to enhance understanding. * Contribute to the evolution of internal frameworks, tools, and methodologies. * Training & Knowledge Sharing * Deliver onboarding and ongoing training for new and existing BAs. * Share domain knowledge and technical insights across the Technology function. What you’ll need- Essential * Proven experience managing and mentoring Business Analysts in a team of 8–12 people. * Strong leadership and interpersonal skills with a collaborative mindset. * Deep understanding of Agile methodologies (SCRUM), backlog management, and DevOps principles. * Expertise in writing clear user stories, acceptance criteria, and supporting artefacts. * Proficiency in tools such as Azure DevOps, JIRA, Excel, SQL, and wireframing tools. * Excellent analytical, problem-solving, and communication skills. * Demonstrated ability to manage competing priorities and stakeholder expectations. Desirable * Background in software development or data modelling. * Experience working with distributed teams across geographies. * Experience with AI projects. * Familiarity with Passport and EMMA platforms. * Certifications such as CBAP, PMI-PBA, or equivalent. Core Competencies * Business Process Improvement * Requirements Definition & Management * Stakeholder Relationship Management * Innovation & Strategic Thinking * Data Analysis & Visualisation * Change Management #LI-HYBRID #LI-RP1