Lead Community Manager

Job Overview

We’re excited to soon launch a groundbreaking AAA game project and are looking for passionate, creative individuals to join our talented team. Our studio fosters a collaborative environment where your ideas are valued and your contributions will have a direct impact on the game’s success.

Our team is a mix of industry veterans and fresh talent, dedicated to pushing the boundaries of what games can be. If you thrive in a dynamic atmosphere and are eager to shape an exciting AAA title from the ground up, we want to hear from you! Join us in creating something truly special in the gaming world. Your next big opportunity awaits!

Reports to

Live Ops Director

What will you do?

• Share the team's vision with players and ensure they understand it.
• Track community trends and provide valuable feedback to the team.
• Advocate for players’ opinions and concerns within the team and the company.
• Lead and manage a global team of external moderators.
• Build and maintain strong relationships with content creators and influencers.
• Offer player-driven feedback to help shape the game’s development and design.
• Work closely with other internal teams and external partners to enhance community engagement.
• Plan and execute exciting community marketing strategies that keep players engaged.

What are we looking for?

• 5+ years of professional community management experience in the gaming industry.
• Excellent writing and communication skills (native or near-native English proficiency).
• Experience managing large live ops global gaming communities.
• Passion for shooter games and gaming in general.
• Skilled at handling tough situations within the community with care and professionalism.
• Experience managing social media platforms and working with content creators.
• Able to work independently and make decisions without constant supervision.

What additional skills will help you stand out?

• Comfortable being on camera and interacting with players online and in person.
• Experience with social media management and business intelligence tools.
• Knowledge of other marketing disciplines or content creation.
• Interest or experience in Esports.

Work mode

• Hybrid (This role is not eligible for remote work)
• This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

• 21 days annual leave (additional days based on years of service: up to 25 days) 
• Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 
• Sick Leave (10 days top-up to statutory allowance per year)
• Maternity Leave (18 weeks top-up to statutory allowance per case)
• Career development and education opportunities within the company
• English Language courses fully covered by the company upon Manager’s approval
• Premium Private Health Care
• Mental well-being program (iFeel)
• Onsite gym and spa
• Free parking
• Free drinks-equipped kitchen in every floor building
• Hellenic Bank benefits
• Employee discounts (e.g. restaurants, bars, etc.)
• Personal Gaming Account 
• Onsite canteen with subsidized prices for food and drinks
• Company events, Social Clubs
• Seniority Awards  
• Referral program - You can recommend the best talents to the company and receive a reward 

Please submit your CV in English to ensure smooth processing and review.