Lead Community Manager

4 Hours ago • 5 Years + • Community Management

Job Summary

Job Description

We are seeking a Lead Community Manager for an unannounced AAA game project. The role involves sharing the team's vision with players, tracking community trends, and providing feedback to the development team. You will advocate for player opinions, lead a global team of external moderators, and build relationships with content creators and influencers. Responsibilities include shaping game development through player feedback, collaborating with internal teams and external partners for community engagement, and executing marketing strategies to keep players engaged. The ideal candidate will have 5+ years of community management experience in the gaming industry, with proven leadership skills, excellent communication, and a passion for shooter games.
Must have:
  • 5+ years of professional community management experience in gaming
  • Proven experience leading or mentoring community managers/moderators
  • Excellent writing and communication skills (native/near-native English)
  • Experience managing large live ops global gaming communities
  • Passion for shooter games and gaming
  • Skilled at handling tough community situations professionally
  • Experience managing social media and working with content creators
  • Able to work independently
Good to have:
  • Comfortable being on camera and interacting with players
  • Experience with social media management and business intelligence tools
  • Knowledge of other marketing disciplines or content creation
  • Interest or experience in Esports
Perks:
  • 21 days annual leave (up to 25 days)
  • Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave)
  • Sick Leave (10 days top-up)
  • Maternity Leave (18 weeks top-up)
  • Career development and education opportunities
  • English Language courses
  • Premium Private Health Care
  • Mental well-being program (iFeel)
  • Onsite gym and spa
  • Free parking
  • Free drinks-equipped kitchen
  • Hellenic Bank benefits
  • Employee discounts
  • Personal Gaming Account
  • Onsite canteen with subsidized prices
  • Company events, Social Clubs
  • Seniority Awards
  • Referral program
  • Relocation & immigration support

Job Details

Job Overview

We’re excited to soon launch a groundbreaking AAA game project and are looking for passionate, creative individuals to join our talented team. Our studio fosters a collaborative environment where your ideas are valued and your contributions will have a direct impact on the game’s success.

Our team is a mix of industry veterans and fresh talent, dedicated to pushing the boundaries of what games can be. If you thrive in a dynamic atmosphere and are eager to shape an exciting AAA title from the ground up, we want to hear from you! Join us in creating something truly special in the gaming world. Your next big opportunity awaits!

Reports to

Live Ops Director

What will you do?

  • Share the team's vision with players and ensure they understand it.
  • Track community trends and provide valuable feedback to the team.
  • Advocate for players’ opinions and concerns within the team and the company.
  • Lead and manage a global team of external moderators.
  • Build and maintain strong relationships with content creators and influencers.
  • Offer player-driven feedback to help shape the game’s development and design.
  • Work closely with other internal teams and external partners to enhance community engagement.
  • Plan and execute exciting community marketing strategies that keep players engaged.

What are we looking for?

  • 5+ years of professional community management experience in the gaming industry.
  • Proven experience leading or mentoring other community managers or moderators; ability to set direction and support team growth.
  • Excellent writing and communication skills (native or near-native English proficiency).
  • Experience managing large live ops global gaming communities.
  • Passion for shooter games and gaming in general.
  • Skilled at handling tough situations within the community with care and professionalism.
  • Experience managing social media platforms and working with content creators.
  • Able to work independently and make decisions without constant supervision.

What additional skills will help you stand out?

  • Comfortable being on camera and interacting with players online and in person.
  • Experience with social media management and business intelligence tools.
  • Knowledge of other marketing disciplines or content creation.
  • Interest or experience in Esports.

Work mode

  • Hybrid (This role is not eligible for remote work)
  • This role is eligible for relocation & immigration support

Benefits

Benefits and perks are tailored to the local market and culture. Our benefits in Nicosia include:

  • 21 days annual leave (additional days based on years of service: up to 25 days) 
  • Additional paid time off (5 Personal Days, Birthday Leave, Marriage Leave, Compassionate Leave) 
  • Sick Leave (10 days top-up to statutory allowance per year)
  • Maternity Leave (18 weeks top-up to statutory allowance per case)
  • Career development and education opportunities within the company
  • English Language courses fully covered by the company upon Manager’s approval
  • Premium Private Health Care
  • Mental well-being program (iFeel)
  • Onsite gym and spa
  • Free parking
  • Free drinks-equipped kitchen in every floor building
  • Hellenic Bank benefits
  • Employee discounts (e.g. restaurants, bars, etc.)
  • Personal Gaming Account 
  • Onsite canteen with subsidized prices for food and drinks
  • Company events, Social Clubs
  • Seniority Awards  
  • Referral program - You can recommend the best talents to the company and receive a reward 
Please submit your CV in English to ensure smooth processing and review.

 

About Wargaming 

Wargaming is an award-winning online game developer and publisher headquartered in Nicosia, Cyprus. Operating since 1998, Wargaming has become one of the leaders in the gaming industry with 15 offices worldwide, including studios in Chicago, Prague, Shanghai, Tokyo, and Vilnius. Our diverse and multicultural team works together to deliver a top-class experience to millions of players who enjoy Wargaming's titles across all major gaming platforms. Our flagship products include free-to-play hits World of Tanks, World of Warships and World of Tanks Blitz.

Please see Wargaming Candidate Privacy Policy for details on how Wargaming uses your personal data.

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About The Company

Wargaming is a place where ideas, no matter how crazy, can be realized. Not every gaming company can offer such creative freedom. Discover the latest news. Become a trusted and recognized member of a constantly evolving team, where your creativity can flourish and there is always room to grow.

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