Lead Technology Product Manager - Commercial Drug Information

Lead Technology Product Manager – Commercial Drug Information

This role follows a hybrid model, offering the flexibility to work remotely while staying connected with your team. We ask that you join your colleagues 8 days per month, either at a Wolters Kluwer office or during internal/external team events.

Our key office locations include Waltham (MA), Indianapolis (IN), Chicago (IL), New York City (NY), Madison (WI), and Philadelphia (PA).

SUMMARY

As part of the Wolters Kluwer Health team, the Lead Technology Product Manager for Medi-Span plays a critical role in advancing our commercial drug information solutions by driving the execution and delivery of product initiatives across the Medi-Span portfolio. Medi-Span delivers trusted drug data through both machine-readable formats and SaaS-based solutions that power decision-making across the healthcare ecosystem.

The Lead Product Manager translates customer and market insights into actionable product requirements, collaborates closely with Engineering, Content, and go-to-market teams, and ensures that our solutions meet the needs of commercial healthcare customers—including payers, PBMs, digital health technology companies, and life sciences organizations. This role bridges strategic direction and tactical execution, ensuring product plans are aligned with broader business goals and delivered with impact.

The role may also engage with adjacent segments such as retail pharmacies, pharmacy integrators, wholesalers, and healthcare consultants. We recognize that candidates may bring depth in some areas more than others and value diverse experiences across this evolving landscape.

Wolters Kluwer Health is an established, fast-growing, and innovation-driven healthcare information technology company that delivers trusted clinical technology and evidence-based solutions to support decision-making and improve outcomes across the healthcare ecosystem. Our flagship products include UpToDate, UpToDate Lexidrug, UpToDate Patient Engagement, and Medi-Span.

ESSENTIAL DUTIES AND KEY RESPONSIBILITIES

Product Execution & Delivery

•       Manage existing products within your domain, making data-informed decisions to prioritize enhancements, resolve tradeoffs, and grow product value.

•       Translate strategic direction into actionable product requirements and delivery plans in collaboration with technical product owners.

•       Develop business cases for new or enhanced offerings, including market rationale, ROI projections, and alignment with customer needs and organizational goals.

•       Lead the execution of new product features and offerings using an agile, data-driven product lifecycle approach.

Customer & Market Insight

•       Define market personas, use cases, adoption targets, ROI metrics, and product success criteria.

•       Conduct ongoing market and competitive research. Engage with customers and internal stakeholders to gather feedback, identify opportunities for enhancements and innovation, and inform product decisions.

•      Build and maintain strong relationships with commercial healthcare customers and industry stakeholders to foster trust, loyalty, and long-term advocacy.

Cross-Functional Collaboration

•       Coordinate with Engineering and Content teams to ensure product requirements are well understood, technically feasible, and delivered on time and with quality.

•      Collaborate with go-to-market teams (Marketing, Sales, Pricing, Customer Experience) to ensure product positioning, messaging, and launch readiness align with customer needs and business objectives.

OTHER DUTIES

•       Share domain expertise and product knowledge with internal teams through informal coaching, documentation, and collaborative sessions.

•      Support the development of product documentation, training materials, and enablement resources to improve customer onboarding and adoption.

•      Contribute to evolving team and business priorities by supporting cross-functional initiatives, strategic planning efforts, and other responsibilities as needed.

JOB QUALIFICATIONS

Education:

•      Bachelor’s degree in business, computer science, or healthcare or equivalent field

Experience:

•      Minimum 5 years hands-on product management experience, taking B2B SaaS and/or embedded data solution ideas from concept through go-to-market launches within the commercial healthcare market such as payers/PBMs, digital health, and/or life sciences.

•      Demonstrated success managing product line projects, including risk mitigation, regulatory awareness, translating customer needs into business requirements, stakeholder engagement, go-to-market planning, and defining and tracking success metrics.

•      Leverage knowledge of US healthcare government and regulatory published drug information and policy data sources (CMS, FDA, etc.) covering drug control/compliance programs, covered programs (Medicare/Medicaid) and other government drug-related policy and program information.

•      Have an in-depth understanding of drug classification systems, drug packaging attributes, drug clinical attributes, pricing and reimbursement data, and regulatory classifications—and how these data types are used in drug data-driven business workflows across commercial healthcare markets.

Preferred Experience:

•      Proficiency with tools such as Jira, Confluence, and Smartsheet.

•      Certification in Product Management (e.g., Pragmatic Institute).

What We Value in This Role:

•      Customer Empathy & Market Insight: You understand the commercial healthcare landscape, build meaningful relationships with customers, and translate their challenges into actionable product opportunities.

•      Execution-Oriented with Strategic Awareness: You balance day-to-day delivery with a clear understanding of broader product goals.

•      Collaborative Influence: You foster trust and alignment across teams, communicate clearly, and lead through influence rather than authority.

•      Analytical Curiosity: You use data to guide decisions and continuously improve product outcomes.

•      Initiative & Growth Mindset: You take ownership, follow through, and are always learning—about your customers, your product, and your discipline.

•      Leadership Readiness: You demonstrate the mindset and behaviors that position you for future growth into formal leadership roles.

TRAVEL REQUIREMENTS

This role includes up to 15% travel, typically up to 3 US travel activities per quarter (2–3 days each) for customer engagement or team collaboration. We strive to keep travel purposeful and balanced with flexibility.

Applicants may be required to appear onsite at a Wolters Kluwer office as part of the recruitment process.

Compensation: