Localization Program Manager

9 Minutes ago • 5 Years + • Program Management

Job Summary

Job Description

This position is responsible for delivering successful localization programs by meeting customer requirements in language solutions. It involves engaging with internal customers, including product, marketing, sales teams, functional groups, and vendor partners. The role reports to the Manager, Localization Program Management, and is a hybrid position based in the Vancouver office, focusing on driving optimal workflows and defining localization strategies.
Must have:
  • Function as a business partner with internal stakeholders to drive optimal workflows and define localization strategies.
  • Represent Localization, providing recommendations and evangelizing the vision of the Localization organization.
  • Determine localization requirements in terms of scope and milestones, and drive high-level project planning.
  • Manage project cost within your localization program.
  • Use an in-house cost management system for cost analysis and reporting, ensuring accurate spending/forecast.
  • Collaborate with global stakeholders and promote language-AI solutions for alignment with language requirements.
  • Use data analysis, judgment, and interpretation to select the right course of action.
  • Establish positive communication among internal customers, functional groups, and external vendors.
  • Identify potential issues and effectively remove barriers to localization program success.
  • Drive escalation to resolution.
  • Monitor and analyze performance of vendor partners through evaluations and KPIs.
  • Monitor and enforce applicable requirements for vendor partners.
  • Drive a program retrospective with product/marketing teams, functional groups, and vendor partners.
  • Engage in cross-functional or corporate initiatives to represent localization and influence stakeholders for continuous process improvement.
Perks:
  • annual cash bonuses
  • commissions for sales roles
  • stock grants
  • comprehensive benefits package

Job Details

Position Overview

This position will be responsible for meeting our customer requirements in language solutions by engaging with internal customers including product and marketing/sales teams, functional groups, vendor partners, and delivering a successful localization program.

This role will report to our Manager, Localization Program Management, and it is a hybrid position based in our Vancouver office.

Responsibilities

  • Function as a business partner with internal stakeholders by driving the implementation of optimal workflows and defining localization strategies for your program. Represent Localization, providing recommendations, and evangelizing the vision of the Localization organization
  • Determine localization requirements in terms of scope and milestones, and drive high level project planning from an early phase
  • Manage project cost within your localization program
  • Be an advanced user of an in-house cost management system for cost analysis and reporting. Make sure spending/forecast is accurate and reported to management/stakeholders in a timely manner
  • Collaborate with global stakeholders and promote language-AI solutions to ensure alignment with language requirements
  • Use data analysis, judgment, and interpretation to select the right course of action
  • Establish positive communication among internal customers, functional groups, and external vendors to identify potential issues and effectively remove barriers to localization program success
  • Drive escalation to resolution
  • Monitor and analyze performance of vendor partners through evaluations and other KPIs; monitor and enforce applicable requirements
  • Drive a program retrospective with product and/or marketing teams, functional groups, and vendor partners to optimize program effectiveness
  • Engage in cross-functional or corporate initiatives to represent localization and influence the stakeholders for continuous process improvement

Minimum Qualifications

  • Minimum 5 years of experience in Localization Program Management or Translation/Localization Project Management; in a high-technology environment preferred
  • Knowledge of MT/MTQE/APE (quality estimation/automated post-editing), language AI domain, AI-based localization
  • Experience with cost management principles and tools
  • Knowledge and experience with localization tools/processes, linguistic quality management, cross-industry marketing complexities, release processes, etc.
  • Superb written and verbal communication skills
  • Ability to communicate effectively and build rapport with a wide variety of internal stakeholders and external partners
  • Ability to work on a self-initiated basis and in a global team environment with vendor partners
  • BA/BS degree or equivalent work experience

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About The Company

Autodesk is changing how the world is designed and made. Our technology spans architecture, engineering, construction, product design, manufacturing, media, and entertainment, empowering innovators everywhere to solve challenges big and small. From greener buildings to smarter products to more mesmerizing blockbusters, Autodesk software helps our customers to design and make a better world for all. Over 100 million people use Autodesk software like AutoCAD, Revit, Maya, 3ds Max, Fusion 360, SketchBook, and more to unlock their creativity and solve important design, business and environmental challenges. Our software runs on both personal computers and mobile devices and taps the infinite computing power of the cloud to help teams around the world collaborate, design, simulate and fabricate their ideas in 3D. We provide exceptional compensation/benefit packages and we’d love for you to join us. We’re proud to be an equal opportunity employer and we consider all qualified applicants without regard to race, gender, disability, veteran status or other protected category. To see our culture in action, check out #AutodeskLife. We are headquartered in the San Francisco Bay Area and have more than 10,000 employees worldwide.

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