Localization Project Manager, Production

8 Months ago • 2 Years + • Product Management

Job Summary

Job Description

LILT is seeking a Localization Project Manager, Production to join its global workforce. This role is crucial for ensuring successful production execution across a portfolio of accounts, delivering projects on time, within budget, and to accepted quality standards. Responsibilities include customer-facing duties, delegating administrative work to Production Coordinators, risk analysis and mitigation, and managing end-to-end project deliverables. The ideal candidate will be responsive, effectively balance priorities, and establish feasible deadlines. They will also be responsible for managing quality at the project level, including review, verification, QA, and LQE, and ensuring accurate system administration and invoicing. The role involves creating and monitoring linguistic assets, understanding production workflows, and training supporting resources. They will also manage linguist communication and perform risk assessments.
Must have:
  • Autonomous project management tasks
  • Maintain resources and pipeline
  • Respond within SLAs
  • Risk analysis and mitigation
  • Delegate admin work
  • End-to-end project deliverables
  • Balance priorities
  • Meet deadlines
  • Escalate issues with solutions
  • Understand tasks
  • Follow SOPs and best practices
  • Manage CM, Quality, OTD KPIs
  • Manage project management workflow
  • Deliver projects on time
  • Manage quality at project level
  • Respond to stakeholders
  • Accurate system administration
  • Process and approve invoicing
  • Perform file analysis
  • Create and monitor linguistic assets
  • Understand production workflows
  • Utilize Production Enablement tools
  • Train supporting resources
  • Develop process documentation
  • Follow correct protocols
  • Monitor production procedures
  • Provide revenue forecasts
  • Manage quality complaints
  • Raise production blocker tickets
  • Identify resource requirements
  • Perform self-sourcing
  • Risk assessment and mitigation
  • Manage linguist communication
Good to have:
  • Bachelor's degree or equivalent
  • Excellent client-facing and internal communication skills
  • Strong organizational and multitasking skills
  • Ability to work under pressure

Job Details

LILT in the News

About LILT

LILT was founded by Spence and John, who met at Google working on Google Translate and saw the need for better AI-powered translation in the enterprise. Since 2015, LILT has focused on building cutting-edge language technology, investing early in Large Language Models to improve translation quality and meet the demands of global organizations.

Today, LILT’s Contextual AI Engine, Connector APIs, and Human Adaptive Feedback deliver accurate, nuanced translation across text, video, and speech in 100+ languages. Integrated with 100+ business systems, LILT helps enterprises scale global growth and deliver seamless multilingual experiences. We are trusted by Intel Corporation, Canva, the United States Department of Defense, the United States Air Force, ASICS, and hundreds of global Enterprises. LILT is backed by visionary investors including Intel Capital, Sequoia Capital, and Redpoint.

The Production Team at LILT

LILT’s Production Team is a global workforce, operating across four continents.  We are passionate about localization and making information accessible to all.  The Team spans project management, program management, quality, and talent management, working with some of the world’s largest organizations.  

Working in LILT’s Production Team you will have access to leading tools, collaborative teammates, and opportunities to make a real impact.

Where You’ll Work

This is a contract position based out of India, Argentina, or Romania.

Authorization to work in India, Argentina, or Romania is a precondition of employment.

What You’ll Do

The Project Manager, Production ensures successful production execution across a portfolio of accounts. This role is a fundamental component of the production life cycle, ensuring projects are delivered on-time, on budget and to accepted quality standards. The Project Manager, Production will have customer facing production duties as well as internal responsibility to delegate project coordination and administrative work to teams of Production Coordinators.  

Key Responsibilities:

  • Able to complete project management tasks autonomously

  • Responsible for maintaining resources, core teams and pipeline to support project management work

  • Responsiveness to internal and external comms within pre-defined SLAs

  • Risk analysis to identify risks, potential issues, plan to and mitigate them

  • Able to define and delegate admin work to PCs Interns

  • Able to take responsibility for end to end project deliverables in accordance with SLAs

  • Effectively balances and manages priorities across a variety of task types and customers

  • Establishes deadlines /ensures deadlines are feasible and completes tasks by said deadlines

  • Escalates issues or problems to manager in an effective manner, along with proposed solutions

  • Asks pertinent questions to ensure full comprehension of the task in hand; Strictly follows Production SOPs and best practices. Responsible for CM, Quality and OTD KPIs.

  • Manage the end to end project management workflow 

  • Ensure all projects are delivered on time as per customer SLA 

  • Manage quality at project level - including Review, Verification, QA, LQE

  • Responds quickly and efficiently to internal and external stakeholders

  • Ensure all system admin, including data entry, is accurate

  • Process and approves invoicing and payments

  • Perform file analysis and engages with Solutions team for support on file types

  • Creates and monitors linguistic assets (TM, Style Guides, reference material)

  • Demonstrates a deep understanding of all production workflows and processes related to their accounts

  • Utilize systems and tools released by Production Enablement 

  • Train supporting resources on key production processes and methodology 

  • Develop and maintain process documentation related to their task load and the tasks delegated to other resources.

  • Consistently follow correct protocols for tasks and accounts.

  • Monitor and enforce adherence to correct production procedures

  • Provides insight to Strategist into revenue forecasts based on production volume

  • Manage quality complaints and feedback received from stakeholders

  • Raise Customer Support tickets for 100% of production blockers (Jira)

  • Identifies resource requirements for production work

  • Performs self-sourcing in our existing vendor database and enters sourcing requests when new vendors are needed

  • Completes ongoing risk assessment and mitigation for all production areas.

  • Manage linguist communication for all projects 

Skills and Experience:

  • A Bachelor’s degree, or equivalent; Master’s degree preferred

  • 2+ years of professional experience in a field similar or related to Localization Project Management

  • Excellent client-facing and internal communication skills

  • Solid organizational skills including meticulous attention to detail and multitasking skills

  • Able to meet deadlines and work under pressure

Information collected and processed as part of your application process, including any job applications you choose to submit, is subject to LILT's Privacy Policy at https://lilt.com/legal/privacy.

At LILT, we are committed to a fair, inclusive, and transparent hiring process. As part of our recruitment efforts, we may use artificial intelligence (AI) and automated tools to assist in the evaluation of applications, including résumé screening, assessment scoring, and interview analysis. These tools are designed to support human decision-making and help us identify qualified candidates efficiently and objectively. All final hiring decisions are made by people. If you have any concerns or require accommodations related to the use of AI in our hiring process, please let us know at recruiting@lilt.com.

LILT is an equal opportunity employer. We extend equal opportunity to all individuals without regard to an individual’s race, religion, color, national origin, ancestry, sex, sexual orientation, gender identity, age, physical or mental disability, medical condition, genetic characteristics, veteran or marital status, pregnancy, or any other classification protected by applicable local, state or federal laws. We are committed to the principles of fair employment and the elimination of all discriminatory practices.

Similar Jobs

Ion - Social Media Manager - 722

Ion

Noida, Uttar Pradesh, India (On-Site)
9 Months ago
BioFire - Regional Sales Director - Michigan/Indiana

BioFire

Michigan, United States (On-Site)
1 Month ago
HP - Partner Sales

HP

Hangzhou, Zhejiang, China (On-Site)
2 Weeks ago
Thales - Category Team Leader

Thales

Hengelo, Overijssel, Netherlands (On-Site)
2 Months ago
Pay2 - Senior Product Manager

Pay2

Gurugram, India (On-Site)
3 Months ago
NXP - Senior Product Definition Manager

NXP

Shanghai, China (On-Site)
1 Year ago
Nexters - Creative Producer

Nexters

Limassol, Limassol, Cyprus (Remote)
2 Weeks ago
CD PROJEKT RED - Lead Producer

CD PROJEKT RED

Boston, Massachusetts, United States (Hybrid)
3 Months ago
Ziff Davis - Senior Product Manager (Personalization)

Ziff Davis

Austin, Texas, United States (Remote)
1 Month ago
Dubit - Senior Producer - Fortnite Team

Dubit

(On-Site)
11 Months ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Riot Games - Staff Software Engineer, Full-Stack

Riot Games

Los Angeles, California, United States (On-Site)
3 Months ago
We are social - Copywriter

We are social

Los Angeles, California, United States (Hybrid)
2 Months ago
CookUnity - Compliance Counsel

CookUnity

United States (Remote)
1 Week ago
Visa - Director, Head of Fleet & Mobility, The Americas

Visa

Atlanta, Georgia, United States (Hybrid)
2 Months ago
Oliver Plus - GenAI Art Director

Oliver Plus

South Africa (Remote)
3 Weeks ago
Blinkhealth - Senior Software Engineer

Blinkhealth

New York, United States (On-Site)
2 Weeks ago
bytedance - Software Engineer Intern (On-Device AI - Intelligent Creation-AI Platform)

bytedance

San Jose, California, United States (On-Site)
3 Months ago
Adyen - Relationship Manager

Adyen

Berlin, Berlin, Germany (Hybrid)
2 Weeks ago
SYBO - Senior Product Manager

SYBO

Copenhagen, Denmark (Hybrid)
2 Months ago
Evoplay games - Business Development Manager

Evoplay games

Warsaw, Masovian Voivodeship, Poland (On-Site)
1 Week ago

Get notifed when new similar jobs are uploaded

Jobs in India

Nagarro - Associate Staff Engineer, Cloud

Nagarro

Bengaluru, Karnataka, India (On-Site)
9 Months ago
Demandbase - Senior Engineering Manager

Demandbase

Hyderabad, Telangana, India (On-Site)
2 Months ago
Global Business Travel - BI Developer

Global Business Travel

India (On-Site)
1 Week ago
Synechron - Lead Big Data Engineer (Java, Spark, Cloud, and Data Pipeline)

Synechron

Pune, Maharashtra, India (On-Site)
1 Year ago
Hitachi - D365 F&O  - Excellence

Hitachi

Bengaluru, Karnataka, India (Remote)
9 Months ago
Synechron - Java Full Stack Developer

Synechron

Mumbai, Maharashtra, India (On-Site)
2 Years ago
Gamezop - Software Engineer - Frontend

Gamezop

India (Remote)
1 Year ago
Paytm - Team Lead Sales

Paytm

Bengaluru, Karnataka, India (On-Site)
3 Months ago
Capgemini - Oracle ERP Testing

Capgemini

Bengaluru, Karnataka, India (On-Site)
2 Months ago
InMobiInMobi - Lead - Talent Acquisition

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago

Get notifed when new similar jobs are uploaded

Product Management Jobs

Match Group - Senior Product Manager

Match Group

Dallas, Texas, United States (Hybrid)
3 Weeks ago
Lighthouse Games - Producer

Lighthouse Games

Royal Leamington Spa, England, United Kingdom (On-Site)
2 Weeks ago
gitlab - Senior Product Manager, Duo Agent Platform

gitlab

Canada (Remote)
1 Month ago
sphere entertainment - Temporary Associate: Production Coordinator

sphere entertainment

Burbank, California, United States (On-Site)
3 Weeks ago
HoYoverse - Product Manager, AI-Powered Services

HoYoverse

Singapore, Singapore (On-Site)
3 Months ago
Mozilla - Senior Product Manager, Firefox Mobile (Android)

Mozilla

United States (Remote)
1 Month ago
lifechruh - Product Marketing Strategist

lifechruh

Edmond, Oklahoma, United States (On-Site)
9 Months ago
playkot - Marketing Creative Producer

playkot

Belgrade, Serbia (Remote)
5 Months ago
Wind River - Senior Product Manager, Enterprise Linux

Wind River

Walnut Creek, California, United States (On-Site)
1 Month ago
original games - Product Marketing Manager

original games

(Remote)
2 Months ago

Get notifed when new similar jobs are uploaded