Logistics and Travel Coordinator (Tennis)

2 Months ago • All levels • Human Resource • Operations

Job Summary

Job Description

The Logistics and Travel Coordinator will support the Tennis department in arranging travel, accommodation, and logistics for major events worldwide. Responsibilities include coordinating travel arrangements (flights, ferries, car hire), managing equipment delivery with freight forwarders, handling courier services, organizing accreditations, creating shipping documentation, assisting with visa applications, and communicating with stakeholders. The role requires strong organizational and communication skills, the ability to manage multiple tasks simultaneously under pressure, and a proactive approach to problem-solving and process improvement. The ideal candidate will have excellent communication and administration skills and be comfortable working independently and as part of a team. Experience in logistics (air/road freight) and knowledge of the Tennis calendar is a plus.
Must have:
  • Excellent communication & admin skills
  • Strong organization & time management
  • Prioritization & multitasking skills
  • Teamwork & approachable attitude
  • Flexibility & adaptability
Good to have:
  • Logistics experience (air/road freight)
  • Knowledge of Tennis calendar

Job Details

Location: Basingstoke, hybrid

Contract: Full-Time, Permanent

Start Date: Immediate/ASAP

Salary: Circa £27,000 per annum + benefits

What The Job Is All About

Our Logistics Team play a key role in the delivery of all Hawk-Eye services around the sporting world, ensuring that our people and our technology are in the right place at the right time. In this role, you'll be supporting our Tennis department, who deliver our services to all of the major events such as Grand Slams, Tour events and many more.

Key Responsibilities

  • Work closely with the operations and management team to arrange travel, accommodation, ferry and car hire for Tennis events all over the world

  • Coordinate with our preferred freight forwarders to procure the most cost-effective option to deliver our equipment to site in a timely manner

  • Organising courier collection and deliveries

  • Arrange accreditations for operational teams. 

  • Creating shipping documentation for both temporary and permanent importations

  • Support operational staff in obtaining visas and travel documentation

  • Communicate with internal and external stakeholders to provide successful logistics delivery at events. 

  • Seek ways to improve our efficiency across the business by exploring new relationships with suppliers, refining our policies and procedures etc.

  • Provide solutions and offer support to some of the day-to-day challenges of global operations.

Why Is This the Right Job for You?

This position is perfect for you if you possess:

  • Excellent communication and administration skills, performed with a high level of attention to detail

  • Strong organisational and time management skills

  • Initiative to prioritise own workload

  • The ability to perform tasks under pressure and balance many tasks simultaneously

  • An approachable attitude and strong teamwork skills

  • The desire to learn and grow with Hawk-Eye; and the motivation to get stuck in with new projects

  • Flexibility and adaptability – the responsibilities and priorities for this role change on a weekly or sometimes daily basis!

Nice to Have:

  • Some knowledge or experience in the field of logistics, particularly air and road freight

  • An interest in Tennis with an idea of how the Tennis calendar works

At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you do not meet all of the criteria above but believe that there are certain areas you excel and that you possess the passion and desire to develop the other attributes, then we encourage you to apply.

Hawk-Eye Team Culture

At Hawk-Eye, we pride ourselves on our collaborative and inclusive team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include:

  • We are Brave: Confident in solving almost impossible problems, pioneering and ambitious for our clients and for ourselves. We are bold leaders in the industry, driven by possibilities and striving with pace and energy. We understand our risks and love the challenge.

  • We are Owners: Our business is our own; we feel every win, and especially the losses. We take pride in excellence, and trust ourselves to do what’s right, relentlessly. We make decisions like owners, with endeavour and entrepreneurialism. We are serious about what we do, and have fun whilst doing it.

  • We are Inclusive: We are one team; a community that’s connected and open. No secrets, no politics, just honesty and respect. We value diverse thinking, diverse people - this helps us innovate. We treat people as people, who are all integral to our success and we celebrate as one.

Application & Hiring Process

  • Application: If you're interested in this position, please submit your CV and complete the application form and hit submit.

  • Review Period: Please note any application deadline, as the team will be actively reviewing applications up to that date.

  • Talent Acquisition Interview: The next stage will be a virtual interview with a member of our Talent Acquisition team. 

  • Hiring Manager Interview: Successful candidates from the Talent Acquisition Interview will be invited to an interview with the Hiring Manager(s). This could be virtual or in-person and you will be provided with further details and preparation material (if required) prior to the interview. 

  • Offers & Feedback: The team will take time to review all feedback and conduct our final reviews. All candidates will receive detailed feedback following their final interview.

We look forward to receiving your application and exploring how you can contribute to the future of sports entertainment at Hawk-Eye.

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