Manager / Deputy Manager

The role involves ensuring team members are trained on Nissan's Warranty Policies and Procedures, with a focus on daily task monitoring and delivery management. Key responsibilities include high warranty cost analysis for overseas markets and optimizing warranty, goodwill, and Road Side Assistance expenses through validation processes. The position also requires reporting development and enhancement using Nissan systems and Business Intelligence tools, as well as preparing warranty readiness for new model launches. Additional duties include reviewing and updating standards, Flat Rate Schedule Validation & Management, and Product Information Bulletin review and system updates. The role involves reporting to local and regional levels.