Manager, SMB Outbound Sales

undefined ago • 8 Years + • Sales • $123,000 PA - $224,400 PA

Job Summary

Job Description

This job is a sophisticated thought partner who uses specialized expertise to identify issues and recommend best practices. This role leads functional projects and programs, contributing to business or process improvements within the function. Lead a team of SMB Growth New Acquisition Account Executives responsible for growing revenue and margin with a value-based solution selling approach. Work closely with the sales team daily to achieve revenue and margin targets, manage client pipelines, and identify growth opportunities. Utilize tools like Gong, AI, and Salesforce to drive results and enhance sales team effectiveness.
Must have:
  • Lead functional projects and programs that drive business or process improvements.
  • Identify issues and recommend best practices based on specialized expertise.
  • Partner with cross-functional teams to analyze business trends and implement solutions.
  • Contribute to the development and execution of strategic initiatives within the sales function.
  • Monitor and evaluate the effectiveness of sales processes and make recommendations for enhancements.
  • Lead a team of SMB Growth New Acquisition Account Executives.
  • Work closely with the sales team daily to achieve revenue and margin targets.
  • Manage a team pipeline of prospective clients.
  • Assist businesses and AEs in developing ePayments strategy.
  • Identify fast-growing clients, verticals and partners.
  • Utilize tools such as Gong, AI, Salesforce to drive results.
Good to have:
  • Resourceful
  • Collaborative
  • Adaptable
  • Accountable
  • Self-driven
  • Dedicated
  • Motivated
  • Balancing multiple priorities
  • Delivering exceptional outcomes
  • Creating long-term client relationships
Perks:
  • Flexible work environment
  • Employee shares options
  • Health insurance
  • Life insurance
  • Medical benefits
  • Dental benefits
  • Vision benefits
  • Annual performance bonus
  • Equity
  • Balanced hybrid work model (3 days in office, 2 days home/office)

Job Details

The Company

PayPal has been revolutionizing commerce globally for more than 25 years. Creating innovative experiences that make moving money, selling, and shopping simple, personalized, and secure, PayPal empowers consumers and businesses in approximately 200 markets to join and thrive in the global economy.

We operate a global, two-sided network at scale that connects hundreds of millions of merchants and consumers. We help merchants and consumers connect, transact, and complete payments, whether they are online or in person. PayPal is more than a connection to third-party payment networks. We provide proprietary payment solutions accepted by merchants that enable the completion of payments on our platform on behalf of our customers.

We offer our customers the flexibility to use their accounts to purchase and receive payments for goods and services, as well as the ability to transfer and withdraw funds. We enable consumers to exchange funds more safely with merchants using a variety of funding sources, which may include a bank account, a PayPal or Venmo account balance, PayPal and Venmo branded credit products, a credit card, a debit card, certain cryptocurrencies, or other stored value products such as gift cards, and eligible credit card rewards. Our PayPal, Venmo, and Xoom products also make it safer and simpler for friends and family to transfer funds to each other. We offer merchants an end-to-end payments solution that provides authorization and settlement capabilities, as well as instant access to funds and payouts. We also help merchants connect with their customers, process exchanges and returns, and manage risk. We enable consumers to engage in cross-border shopping and merchants to extend their global reach while reducing the complexity and friction involved in enabling cross-border trade.

Our beliefs are the foundation for how we conduct business every day. We live each day guided by our core values of Inclusion, Innovation, Collaboration, and Wellness. Together, our values ensure that we work together as one global team with our customers at the center of everything we do – and they push us to ensure we take care of ourselves, each other, and our communities.

Job Summary

This job is a sophisticated thought partner who uses specialized expertise to identify issues and recommend best practices. This role leads functional projects and programs, contributing to business or process improvements within the function.

Job Description

Essential Responsibilities

  • Lead functional projects and programs that drive business or process improvements.
  • Identify issues and recommend best practices based on specialized expertise.
  • Partner with cross-functional teams to analyze business trends and implement solutions.
  • Contribute to the development and execution of strategic initiatives within the sales function.
  • Monitor and evaluate the effectiveness of sales processes and make recommendations for enhancements.

Minimum Qualifications

  • Minimum of 8 years of relevant work experience and a Bachelor's degree or equivalent experience.

Preferred Qualification

About The Role

Lead a team of SMB Growth New Acquisition Account Executives responsible for growing revenue and margin with a value-based solution selling approach.

  • Work closely with the sales team daily to achieve revenue and margin targets.
  • Managing a team pipeline of prospective clients to assist businesses and your AEs in developing their ePayments strategy.
  • Working with your sales team to identify fast-growing clients, verticals and partners seeking guidance on how to take their business to the next level.
  • Lead functional projects and programs that drive business or process improvements.
  • Identify issues and recommend best practices based on specialized expertise.
  • Partner with cross-functional teams to analyze business trends and implement solutions.
  • Contribute to the development and execution of strategic initiatives within the sales function.
  • Monitor and evaluate the effectiveness of sales processes and make recommendations for enhancements.
  • Utilize tools such as Gong, AI, Salesforce...to help drive results and produce a more effective sales team.
  • Experience leading high performing sales teams.
  • Payments background with understanding of e-commerce
  • Strong knowledge of the payments ecosystem, including industry trends, competitive landscape, and evolving merchant needs to inform strategic initiatives.
  • Exceptional communication, influencing, and negotiation skills, with a proven track record of securing long-term, mutually beneficial partnerships.
  • Analytical and strategic thinker with the ability to identify growth opportunities, resolve complex challenges, and drive measurable business impact.
  • Proficiency in CRM tools (e.g., Salesforce, Gong, AI Tools) for pipeline management, revenue forecasting, and tracking sales activities with precision.
  • Resourceful, collaborative and adaptable, excelling in a fast-paced, dynamic environment, accountable and taking ownership, effectively balancing multiple priorities and delivering exceptional outcomes.
  • Self-driven, dedicated and motivated individual who can drive revenue growth, while creating the basis of long-term client relationships.

Compensation

PayPal is committed to fair and equitable compensation practices.

Actual Compensation is based on various factors including but not limited to work location, and relevant skills and experience.

The total compensation for this practice may include an annual performance bonus (or other incentive compensation, as applicable), equity, and medical, dental, vision, and other benefits. For more information, visit https://www.paypalbenefits.com .

The US national annual pay range for this role is $123,000 to $224,400

PayPal does not charge candidates any fees for courses, applications, resume reviews, interviews, background checks, or onboarding. Any such request is a red flag and likely part of a scam. To learn more about how to identify and avoid recruitment fraud please visit https://careers.pypl.com/contact-us .

For the majority of employees, PayPal's balanced hybrid work model offers 3 days in the office for effective in-person collaboration and 2 days at your choice of either the PayPal office or your home workspace, ensuring that you equally have the benefits and conveniences of both locations.

Our Benefits

At PayPal, we’re committed to building an equitable and inclusive global economy. And we can’t do this without our most important asset—you. That’s why we offer benefits to help you thrive in every stage of life. We champion your financial, physical, and mental health by offering valuable benefits and resources to help you care for the whole you.

We have great benefits including a flexible work environment, employee shares options, health and life insurance and more. To learn more about our benefits please visit https://www.paypalbenefits.com .

Who We Are

Click Here to learn more about our culture and community.

Commitment to Diversity and Inclusion

PayPal provides equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, pregnancy, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state, or local law. In addition, PayPal will provide reasonable accommodations for qualified individuals with disabilities. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at paypalglobaltalentacquisition@paypal.com .

Belonging at PayPal

Our employees are central to advancing our mission, and we strive to create an environment where everyone can do their best work with a sense of purpose and belonging. Belonging at PayPal means creating a workplace with a sense of acceptance and security where all employees feel included and valued. We are proud to have a diverse workforce reflective of the merchants, consumers, and communities that we serve, and we continue to take tangible actions to cultivate inclusivity and belonging at PayPal.

Any general requests for consideration of your skills, please Join our Talent Community .

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates. Please don’t hesitate to apply.

Notice to Applicants and Employees who reside within New York City. Click here to view the notice.

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About The Company

PayPal is on a mission to revolutionize commerce globally. We’re driving our company, industry, and society forward with vision and velocity. With our commitment to excellence, innovation, and talent, the possibilities are limitless. ​Learn more at. Learn more about privacy-related questions or data retention.

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