Market Analytics Product Advisor

This newly created role will provide day-to-day dedicated product support for the Market Analytics product-suite, ensuring customer queries are addressed promptly and effectively. Additionally, this role will work collaboratively with both Sales and Product teams to provide Voice of Customer (VOC) feedback for an improved customer experience. Finally, this role will support a Market Analytics Executive Consultant to proactively identify impactful use cases and industry analysis to help drive improved sales performance and custom projects to support client business needs. Responsibilities include conducting training sessions, handling custom data requests, gathering VOC feedback, collaborating with cross-functional teams, and staying updated with industry trends.

Must Have

• Conduct training sessions to help customers understand and maximize product features.
• Handle custom data requests and assist customers in exploring relevant use cases.
• Gather and provide Voice of Customer (VOC) feedback to the product team.
• Collaborate with cross-functional teams for seamless product delivery and customer satisfaction.
• Stay updated with industry trends and product updates.
• Support the Market Analytics Executive Consultant in creating custom presentations and analysis.
• Bachelor’s degree in business, Finance, Analytics, or a related field.
• Proven experience in product support or customer service, preferably in market analytics or sales performance.
• OEM experience compiling data from multiple sources for analytics and insights.
• Strong analytical skills.
• Excellent written and verbal communication skills.
• Proficiency in using analytics tools and software, with a strong understanding of data management and reporting.

Good to Have

• Direct experience in automotive industry analysis, ideally at an Original Equipment Manufacturer (OEM) in an operations-related role.
• Experience in a related consulting role within the automotive industry.
• 5-10 years of applicable experience in market analytics or a similar field.
• Familiarity with custom data request processes and use case exploration.
• Ability to work collaboratively with cross-functional teams and support senior consultants.
• Strong problem-solving skills and a proactive approach to identifying product improvement opportunities.

Perks & Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized.
• Continuous Learning: Access a wealth of resources to grow your career and learn new skills.
• Invest in Your Future: Competitive pay, retirement planning, continuing education program with company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: Benefits for partners and children.
• Beyond the Basics: Retail discounts and referral incentive awards.

Job Description

About the Role:

Grade Level (for internal use): 10

Market Analytics Product Advisor

About The Role:

This newly created role will provide day-to-day dedicated product support for the Market Analytics product-suite, ensuring customer queries are addressed promptly and effectively. Additionally, this role will work collaboratively with both Sales and Product teams to provide VOC for an improved customer experience. Finally, this role will support a Market Analytics Executive Consultant to proactively identify impactful use cases and industry analysis to help drive improved sales performance and custom projects to support client business needs.

Responsibilities and Impact:

• Conduct training sessions to help customers understand and maximize the use of the product features and functionalities.
• Handle custom data requests and assist customers in exploring use cases relevant to their business needs.
• Gather and provide Voice of Customer (VOC) feedback to the product team for potential enhancements or improvements.
• Collaborate with cross-functional teams to ensure seamless product delivery and customer satisfaction.
• Stay updated with industry trends and product updates to provide informed support and advice to customers.
• Report to and support the Market Analytics Executive Consultant in creating custom presentations and analysis tailored to client needs.

What We’re Looking For:

Basic Required Qualifications:

• Bachelor’s degree in business, Finance, Analytics, or a related field.
• Proven experience in product support or customer service, preferably in a market analytics or sales performance environment
• OEM experience compiling data from multiple sources to create analytics and insights for leaders and executives
• Strong analytical skills with the ability to interpret complex data and provide actionable insights
• Excellent communication skills, both written and verbal, with the ability to conduct training sessions and support customer presentations.
• Proficiency in using analytics tools and software, with a strong understanding of data management and reporting.

Additional Preferred Qualifications:

• Direct experience in automotive industry analysis, ideally at an Original Equipment Manufacturer (OEM) in an operations-related role such as Sales & Incentive Planning, Distribution, or Dealer Development.
• Experience in a related consulting role within the automotive industry.
• 5-10 years of applicable experience in market analytics or a similar field.
• Familiarity with custom data request processes and use case exploration.
• Ability to work collaboratively with cross-functional teams and support senior consultants in project execution.
• Strong problem-solving skills and a proactive approach to identifying opportunities for product improvement.

Compensation/Benefits Information (US Applicants Only):

S&P Global states that the anticipated base salary range for this position is $85,000 to $95,000. Base salary ranges may vary by geographic location. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits. For more information on the benefits we provide to our employees, visit https://www.spgbenefitessentials.com/newhires

Right to Work Requirements:

This role is limited to persons with indefinite right to work in the United States.

About S&P Global Mobility

At S&P Global Mobility, we provide invaluable insights derived from unmatched automotive data, enabling our customers to anticipate change and make decisions with conviction. Our expertise helps them to optimize their businesses, reach the right consumers, and shape the future of mobility. We open the door to automotive innovation, revealing the buying patterns of today and helping customers plan for the emerging technologies of tomorrow.

For more information, visit www.spglobal.com/mobility

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What’s In It For You?

Our Mission:

Advancing Essential Intelligence.

Our People:

We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.

Our Values:

Integrity, Discovery, Partnership

Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits:

We take care of you, so you can take care of business. We care about our people. That’s why we provide everything you—and your career—need to thrive at S&P Global.

Our benefits include:

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global:

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Recruitment Fraud Alert:

If you receive an email from a spglobalind.com domain or any other regionally based domains, it is a scam and should be reported to reportfraud@spglobal.com. S&P Global never requires any candidate to pay money for job applications, interviews, offer letters, “pre-employment training” or for equipment/delivery of equipment. Stay informed and protect yourself from recruitment fraud by reviewing our guidelines, fraudulent domains, and how to report suspicious activity here

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Equal Opportunity Employer

S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment.

If you need an accommodation during the application process due to a disability, please send an email to: EEO.Compliance@spglobal.com and your request will be forwarded to the appropriate person.

US Candidates Only: The EEO is the Law Poster http://www.dol.gov/ofccp/regs/compliance/posters/pdf/eeopost.pdf describes discrimination protections under federal law. Pay Transparency Nondiscrimination Provision - https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf

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20 - Professional (EEO-2 Job Categories-United States of America), PDMGDV202.1 - Middle Professional Tier I (EEO Job Group), SWP Priority – Ratings - (Strategic Workforce Planning)

Job ID: 322094

Posted On: 2025-12-02

Location: Southfield, Michigan, United States