Marketing Operations Manager

2 Minutes ago • 5 Years + • Marketing

Job Summary

Job Description

Fortra is seeking a Marketing Operations Manager to lead projects related to CRM and Marketing Automation. This role requires a strategic thinker with strong project management skills to collaborate with cross-functional teams, streamline marketing processes, and optimize technology tools. The ideal candidate will be highly organized, detail-oriented, and capable of driving operational excellence within the marketing ops team, supporting the entire Fortra marketing organization.
Must have:
  • Work with Marketing Ops leaders on strategy, processes, and execution of marketing automation and CRM.
  • Lead projects to streamline and automate processes, driving efficiency for the marketing team.
  • Develop detailed project plans and timelines, ensuring quality standards and deadlines are met.
  • Recommend and implement new features for improved tool usage and adoption.
  • Act as a subject matter expert for marketing team members on lead flow and processes.
  • Coordinate projects with stakeholders across marketing, sales, IT, and other departments.
  • Support initiatives for data integrity and cleanliness across systems.
  • Stay up-to-date on marketing operations best practices, trends, and processes.
  • Coordinate knowledge share trainings with marketing and sales teams.
  • Work with marketing operations and business systems teams to troubleshoot system issues.
  • Bachelor’s degree in marketing or related field.
  • At least five years of marketing operations experience.
  • Strong knowledge of HubSpot and/or similar marketing automation tools.
  • Experience with Salesforce CRM.
  • Strong project management skills.
Good to have:
  • Experience working in a hi-tech organization
Perks:
  • Competitive benefits and salaries
  • Personal and professional development opportunities
  • Flexibility

Job Details

Whether you’re an experienced professional or just getting started, your contributions matter at Fortra. If you’re passionate about tackling meaningful challenges alongside talented team members committed to helping each other succeed, all while having lots of fun, we want to hear from you. We offer competitive benefits and salaries, personal and professional development opportunities, flexibility, and much more!

At Fortra, we’re breaking the attack chain. Ready to join us?

Fortra is looking for a Marketing Operations Manager to join the team. This individual will assist with and lead a variety of marketing operations projects related to our CRM (Customer Relationship Management) and Marketing Automation Tool. This role requires a strategic thinker with strong project management skills who can collaborate with cross-functional teams, streamline marketing processes, and optimize marketing technology tools. The ideal candidate will be highly organized, detail-oriented, and capable of driving operational excellence within the marketing ops team. This position will support the entire Fortra marketing organization and is part of the Marketing Operations team, reporting to the Sr. Manager, Marketing Operations.

WHAT YOU'LL DO

  • Work closely with Marketing Ops leaders on strategy, processes, and execution of our marketing automation platform and CRM
  • Help facilitate and lead projects to streamline and automate processes as well as drive enablement and efficiency for the marketing team
  • Develop detailed project plans and timelines, ensuring deliverables meet quality standards and deadlines
  • Recommend and implement new features and functionality for improved tool usage and adoption
  • Act as a subject matter expert for marketing team members related to marketing lead flow and processes
  • Coordinate projects with stakeholders across marketing, sales, IT, and other departments to ensure alignment and clear communication
  • Support initiatives around data integrity and cleanliness across our systems
  • Stay up-to-date on marketing operations best practices, trends, and processes, and coordinate knowledge share trainings with the marketing and sales teams
  • Work with the marketing operations and business systems teams to help field and troubleshoot system issues
  • Other duties as assigned

QUALIFICATIONS

  • Bachelor’s degree in marketing or related field
  • At least five years of marketing operations experience
  • Strong knowledge of HubSpot and/or similar marketing automation tool
  • Experience with Salesforce CRM
  • Experience working in a hi-tech organization is a plus
  • Excellent attention to detail
  • Strong organizational and communication skills
  • Strong project management skills

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About The Company

At Fortra, we’re not just responding to cyber threats but anticipating them, planting obstacles, and breaking the attack chain. Fortra is a global cybersecurity company offering advanced offensive and defensive security solutions that deliver comprehensive protection across the cyber kill chain. Armed with a team of passionate experts driven by a shared purpose, we work together to empower our clients with the tools, intelligence, and expertise to safeguard what matters most. Fortra provides equal opportunity to all employees and applicants without regard to race, color, creed, religion, national origin, sex, sexual orientation, disability, genetic information, status as a covered veteran, age, marital status, membership or activity in a local human rights commission, status with regard to public assistance or any other protected characteristic.

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