Match Operations Assistant

2 Months ago • 6-8 Years • Operations

Job Summary

Job Description

The Match Operations Assistant role involves on-site setup and operation of Hawk-Eye systems at football stadiums in the Helsinki region for UEFA competitions (Champions League, Europa League, etc.). Responsibilities vary but may include setting up medical/audio systems, running cabling, troubleshooting hardware/software, interacting with medical/match officials, working with EPTS systems (potentially at heights), and setting up/operating the Referee Review Area Monitor (RRA). The role demands flexibility, commitment to all assigned matches (often midweek), and professional communication. Successful candidates will receive training and support, with potential for full-time employment.
Must have:
  • Excellent organizational and problem-solving skills
  • Proactive and responsible attitude
  • Time management in high-pressure environments
  • Professional communication skills
  • High proficiency in English
  • Flexibility with irregular hours
Good to have:
  • Technical background (IT or Broadcast)
  • Interest in sports analysis and football
  • Experience with VT/replay technology or live events
  • Driving license

Job Details

Location: On-site at stadiums within the Helsinki region

Contract: Consultant

Daily Rate: €200 Onwards

Expected Start Date: July for training and August for Matches

Introduction:

Welcome to Hawk-Eye Innovations! I'm Roshith, the hiring manager for this position and the UEFA Resource Manager at Hawk-Eye Innovations. I'm excited to introduce you to our innovative team. We are passionate about Football and dedicated to bringing the best experiences to our audience. Our team is constantly growing, and we are looking for talented individuals like you to join us on this exciting journey.

What The Role Is All About:

We are recruiting to fill Match Operations Assistant roles within our expanding operations in UEFA Football. This is an exciting opportunity to work at the forefront of sports technology as part of a dedicated and dynamic team. 

The role involves the setup and operation of our systems on-site at football stadiums throughout Europe for various football competitions, including (but not limited to) Champions League, Europa League and international European Qualification matches.

Working day expectations:

  • Setup Day -> Starts around 9 am on the day before the Match Day

  • Match Day -> Arrival up to 7 hours pre-Kick Off

  • Match Day -> End of day up to 2 hours post-game completion

  • There are also varied needs during the setup day/s, which may require the Match Operations Assistant to be present on the day/s before match day.

  • The role requires the Match Operations Assistant to be flexible with work hours, depending on the needs of the onsite team

We are looking for committed and passionate people who are willing and able to commit to all UEFA matches in the given stadiums. This is to provide the team with consistency throughout the competitions. Please consider that this work is likely to be midweek, Tuesday, Wednesday or Thursday on most occasions. Refer to the UEFA calendar (https://www.uefa.com/news-media/news/0294-1cb35c7beace-8dedbb611d89-1000--2025-european-football-calendar-match-and-draw-dates-for-a/) to see more details of when fixtures may be.

We will equip you with the technical training, support and full exposure to our systems to perform your match day tasks, but also encourage development and progression to help make an impact on what we do. Working as a Match Operations Assistant is a great entry-level route into full-time employment with Hawk-Eye Innovations Ltd.

Please attach your CV in English.

Key Responsibilities:

It is important to note that Match Operations Assistants have various responsibilities that will depend on the role assigned to them. In most cases, a maximum of two of the listed responsibilities below would be assigned per match:

  • Set up the medical system

    • Run cabling 

    • Take the Medical Tablets to these positions

    • Launch the software

    • Troubleshoot issues with the hardware and associated software

    • Interact professionally with and provide support to the medical teams who use the system

  • Set up the audio system

    • Run cabling

    • Test the audio units 

    • Troubleshoot issues with the hardware and associated software

    • Interact professionally with the Match Officials who will be using the audio system during the game

  • Working with the Electronic Performance and Tracking Systems (EPTS) Team Lead to set up EPTS

    • Lineup cameras (likely to include working at height, on ladders on on stadium catwalks)

    • Coordinate with the EPTS Team Lead to troubleshoot any issues with hardware or software

  • Set up / Operate the Referee Review Area Monitor (RRA)

    • Run cabling

    • Test the functionality of the RRA monitor and backup systems

    • Troubleshoot issues with the hardware and associated software

    • Raising of the RRA into position during pre-match tests and during the game when required

Other Responsibilities:

  • Contribute as part of the team setting up goal-line and video review systems

  • Conducting pre-match checks of the systems in accordance with standard procedures

  • Liaising with football officials, stadium/club personnel, match officials and host broadcasters both on-site and remotely

  • Monitoring and operating the system during the match

  • Organising your logistics for travelling between stadium locations as and when required

Skills, Knowledge and Experience:

  • Excellent organisational, analytical and problem-solving skills

  • Proactive, responsible attitude and ability to work on your initiative with minimum supervision

  • Time management skills and the ability to work in a high-pressure, procedural, live broadcast environment

  • Ability to liaise with clients and customers in a professional and approachable manner, with attention to good communication.

  • High proficiency in the English language is required

  • Able to adapt to flexible working conditions with irregular working hours

There are some preferred skills and experiences:

  • A technical background, ideally in IT or Broadcast

  • An interest in sports and/or sports analysis, ideally with a good knowledge of football and the rules of the game

  • Experience working with VT/replay technology is desirable, or live event / technical production

  • Prepared to travel locally and, if required, further afield in Europe

  • Driving licence preferred

At Hawk-Eye Innovations, we appreciate and value the importance of potential and growth. If you believe that you excel in certain areas and possess the passion and desire to develop further, we encourage you to apply

Team Culture:

We pride ourselves on our team culture. We believe in fostering a supportive environment where every team member can contribute their best work. Our core values include:

  • Innovation: We constantly seek new ways to improve and innovate in the sports entertainment industry.

  • Teamwork: We celebrate our successes and learn from our experiences as a team.

  • Passion: Our love for sports drives everything we do.

What Difficulties Might I Face?

Up to this point, I’m sure there have been many things that you find intriguing about the role, however, there can be difficult times:

Working hours: Due to the nature of the sports industry, there will be work on midweek evenings, and we are expected to fulfil our roles until the last minute. 

Different time zones: Due to the global nature of our operations, some of our support teams will be based in different countries in different time zones, and this is something to bear in mind when communicating.  

High-pressure situations: Working in a live broadcast environment on a production that is distributed to millions worldwide will bring high levels of pressure. 

All of these factors offer different challenges daily. We will do all that we can to train you and support you to the best possible level, but these challenges must be considered before submitting your application. 

Application & Hiring Process:

  • Application: If you're interested in this position, please submit your CV and complete the application form and hit submit.

  • Task Submissions: Successful candidates from the application stage will receive an invite to access our one-way video interview platform (Hireflix)

  • Review Period: Once you have completed the tasks, our team will take a period of time to review all tasks and provide application updates. 

  • Information Event: Successful candidates from the video interview/online assessment stage will be invited to one of our Information Events. This will be a virtual session to provide as much information about the role as possible.

  • Interview & Training Assessment: This next stage will be a remote training assessment, followed by a virtual interview with our hiring managers. 

  • Offers & Feedback: The team will take time to review all feedback and conduct our final reviews. All candidates will receive detailed feedback from the assessment event, whether they have been successful or not, as we understand each candidate's desire for development.

Similar Jobs

Playtika - Service Operations Group Manager

Playtika

Poland (Hybrid)
3 Months ago
Nice - Senior Technical Writer, Actimize

Nice

Pune, Maharashtra, India (Hybrid)
2 Weeks ago
Scale AI - Head of Experiments, Generative AI

Scale AI

San Francisco, California, United States (On-Site)
2 Months ago
bytedance - Compliance Legal Counsel, Global Sanctions

bytedance

Singapore (On-Site)
2 Months ago
PwC - Head of Digital Strategy – Senior Manager

PwC

Bangkok, Bangkok, Thailand (On-Site)
9 Months ago
Mindtickle - Specialist, Go-to-Market Strategy & Operations

Mindtickle

Pune, Maharashtra, India (Hybrid)
3 Weeks ago
Hawkeye Innovations - Match Operations Assistant - Lisbon

Hawkeye Innovations

Lisbon, Lisbon, Portugal (On-Site)
2 Months ago
GoTo Group - Area Operations Associate

GoTo Group

Jakarta, Indonesia (On-Site)
1 Month ago
Marsh McLennan - Coordinator - Insurance Operations

Marsh McLennan

Kuala Lumpur, Federal Territory Of Kuala Lumpur, Malaysia (Hybrid)
4 Weeks ago
London stock Exchange - Senior Operations Manager

London stock Exchange

London, England, United Kingdom (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Similar Skill Jobs

Enphase Energy - PLM API & VPP Product Manager

Enphase Energy

Bengaluru, Karnataka, India (Hybrid)
2 Weeks ago
NXP - AML Analyst

NXP

St. Julian's, Malta (Hybrid)
1 Month ago
GoTo Group - Senior Sales Executive

GoTo Group

Jakarta, Indonesia (On-Site)
5 Days ago
supercell - Product Lead

supercell

Shanghai, China (On-Site)
2 Months ago
Liquid Asia - Executive- Brand Management

Liquid Asia

Mumbai, Maharashtra, India (On-Site)
1 Month ago
FICO - Business Operations Analyst

FICO

United States (Remote)
3 Weeks ago
PwC - Billing and Collections Specialist Davao (Proby)

PwC

Pasig, Metro Manila, Philippines (On-Site)
8 Months ago
Sprinkler - Technical Success Manager - Core (Ads, Social, Marketing)

Sprinkler

Zürich, Zurich, Switzerland (On-Site)
3 Weeks ago
InMobiInMobi - Senior Product Analyst

InMobiInMobi

Bengaluru, Karnataka, India (On-Site)
2 Weeks ago
Infosys - Lead Java full stack developer

Infosys

Plano, Texas, United States (On-Site)
1 Month ago

Get notifed when new similar jobs are uploaded

Jobs in Helsinki, Uusimaa, Finland

Ziff Davis - Product Marketing Specialist - B2B

Ziff Davis

Helsinki, Uusimaa, Finland (On-Site)
1 Week ago
supercell - Senior 3D Character Artist

supercell

Helsinki, Uusimaa, Finland (On-Site)
1 Month ago
Tesla - Business Sales Lead, Finland

Tesla

Uusimaa, Finland (On-Site)
4 Months ago
supercell - Senior Game Tech Programmer

supercell

Helsinki, Uusimaa, Finland (On-Site)
2 Months ago
supercell - Marketing Producer

supercell

Helsinki, Uusimaa, Finland (On-Site)
2 Months ago
Tesla - Store Supervisor

Tesla

Oulu, North Ostrobothnia, Finland (On-Site)
4 Months ago
Silicon Labs - Senior Systems Engineer

Silicon Labs

Espoo, Uusimaa, Finland (Hybrid)
1 Month ago
supercell - FinOps Specialist

supercell

Helsinki, Uusimaa, Finland (On-Site)
2 Months ago
Rovio  - Technical Account Manager, Ad Monetization

Rovio

Espoo, Uusimaa, Finland (Hybrid)
1 Month ago
supercell - Senior UI/UX Designer

supercell

Helsinki, Uusimaa, Finland (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

Operations Jobs

Rackspace Technology - Inventory Control Specialist III

Rackspace Technology

Chicago, Illinois, United States (On-Site)
2 Years ago
Pattern - Associate Inventory Manager

Pattern

Lehi, Utah, United States (Hybrid)
2 Weeks ago
WebTech Corporation - Machine Operator

WebTech Corporation

Export, Pennsylvania, United States (On-Site)
1 Month ago
Interactive Brokers - Clearing Operations Analyst

Interactive Brokers

Tokyo, Japan (On-Site)
2 Weeks ago
Playtika - Monetization Operations Specialist

Playtika

Israel (On-Site)
6 Months ago
NinjaVan - Operations Specialist

NinjaVan

Bandar Lampung, Lampung, Indonesia (On-Site)
2 Weeks ago
PhonePe - Operation Analyst Securities Settlement

PhonePe

Bengaluru, Karnataka, India (On-Site)
1 Month ago
Playtika - Technical Operation Specialist

Playtika

Israel (On-Site)
8 Months ago
Apple - Americas Reseller Operations-Shared Services Analyst

Apple

Austin, Texas, United States (On-Site)
1 Month ago
Hawkeye Innovations - Football Systems Operator

Hawkeye Innovations

Curitiba, State Of Paraná, Brazil (On-Site)
2 Months ago

Get notifed when new similar jobs are uploaded

About The Company

Tel Aviv-Yafo, Tel Aviv District, Israel (On-Site)

Chișinău, Chisinau, Moldova (On-Site)

Chicago, Illinois, United States (On-Site)

Mexico City, Mexico City, Mexico (On-Site)

Pennsylvania, United States (On-Site)

São José Do Rio Preto, State Of São Paulo, Brazil (On-Site)

Yerevan, Yerevan, Armenia (On-Site)

Košice, Košice Region, Slovakia (On-Site)

Bucharest, Bucharest, Romania (On-Site)

Almaty, Almaty Region, Kazakhstan (On-Site)

View All Jobs

Get notified when new jobs are added by Hawkeye Innovations

Level Up Your Career in Game Development!

Transform Your Passion into Profession with Our Comprehensive Courses for Aspiring Game Developers.

Job Common Plug