Medical billing Team Lead

6 Minutes ago • 1 Years + • $420,000 PA - $720,000 PA

Monetization

Job Description

Neolytix is a multi-line Management Service Organization (MSO) providing support to smaller healthcare providers and practices. Together with Practice Tech Solutions, they offer end-to-end nonclinical services. This role involves leading a team of Customer Service Professionals, managing client queries and escalations, monitoring workflow, tracking metrics, and developing processes to improve productivity and quality. The Team Lead will also participate in new pilot projects and resolve personnel conflicts, while identifying trends to aid collections.

Good To Have:

EHR/EMR/portal knowledge
Experience with various insurances
Knowledge of other related tools and software

Must Have:

Lead a team of Customer Service Professionals
Respond to clients on any process related queries and manage 1st level escalations
Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s
Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
Develop processes to improve productivity and quality of the team
Participate in the new pilots projects & work towards proper transition of knowledge to team
Work with managers to resolve any personnel problems or conflicts that may arise in the team
In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement
Identify trends within the portfolio to aid collections and improve the productivity
1 year of Team Lead experience
1 year of Healthcare Account experience
Amenable to work at 8am-5pm US Central Time
Possess an i3 processor, 4gb ram computer (or higher) and at least 30mbps internet speed

Perks:

Company events
Health insurance
Paid training

Add these skills to join the top 1% applicants for this job

game-texts

Neolytix is a multi-line Management Service Organization (MSO) providing support to the smaller healthcare providers and practices so they can remain competitive in our Healthcare system. Together with Practice Tech Solutions (digital division), we provide end to end nonclinical services to healthcare providers.

Neolytix is building a truly global and modern workplace with a commitment to a 100% virtual remote workforce.

Key Responsibilities:

Lead a team of Customer Service Professionals.
Respond to clients on any process related queries and manage 1st level escalations.
Monitoring and managing workflow or daily targets to assure timely delivery of agreed SLA’s.
Tracking and maintaining metrics for a variety of data includes attendance, productivity, etc.
Develop processes to improve productivity and quality of the team.
Participate in the new pilots projects & work towards proper transition of knowledge to team.
Work with managers to resolve any personnel problems or conflicts that may arise in the team.
In addition to administrative responsibilities, the Team leader may be expected to perform follow-up work as well depending upon the requirement.
Identify trends within the portfolio to aid collections and improve the productivity.

Job Type: Full-time

Pay: Php35,000.00 - Php60,000.00 per month

Benefits: