Move-Add-Change Engineer

3 Months ago • All levels

Software Development & Engineering

Job Description

We are looking for a full-time Move-Add-Change (MAC) Engineer to assist our IT Operations team in making smooth changes and enhancements to our desktop trading floor environments. Technology is fundamental to our firm, and you will contribute to providing technology support and implementing infrastructure projects without interrupting daily operations or trading. This involves utilizing automated tooling for efficiency and occasionally updating this tooling using debugging and problem-solving skills to adapt to new processes. You should be knowledgeable about trading floor technologies and their integration into the firm's broader operations. Responsibilities include PC setups and deployments, asset management, procurement, user onboarding, desktop technology relocation, and infrastructure expansion. You will also help develop and roll out new technologies, fostering growth in technical acumen and project management. Collaboration with vendors and service providers to maintain high-quality service is also key. Occasional physical work, including lifting equipment up to 40lbs, may be required.

Good To Have:

Windows programming experience
PowerShell scripting experience
Jira workflow configuration experience
Jira automation experience

Must Have:

Experience with technical infrastructure projects
Experience working with vendors and contractors
Proficiency with project planning tools
Deep knowledge of computer hardware
Deep knowledge of computer peripherals
Deep knowledge of networking
Passion for desktop technology
Passion for infrastructure development
Highly organized
Self-starter
Attention to detail
Reliable team player
Customer first mentality
Strong communication skills
Ability to explain complex problems
Managing competing priorities
Flexibility for evening/weekend work

Add these skills to join the top 1% applicants for this job

communication

problem-solving

excel

team-player

talent-acquisition

networking

powershell

jira

About the Position

We are looking for a full-time Move-Add-Change (MAC) Engineer to help our IT Operations team make seamless changes and improvements to our desktop trading floor landscapes.

Technology is central to our firm, and you’ll help us find ways to provide technology support and execute infrastructure projects without disrupting our daily work or trading. Doing this correctly will involve using automated tooling to ensure efficiency. Occasionally, this automated tooling will require updates, and you will need to use your debugging and investigative problem solving skills to update it to work with new processes. To succeed in this role, you’ll need to be familiar with the different types of technology on the trading floor and interested in how they fit into the larger operations of our firm.

You’ll be hands-on every day, delivering on several types of requests, including PC setups and deployments for end users, asset management, procurement, user onboarding, desktop technology relocation, and infrastructure expansion projects. You will also help develop and roll out new technology to our end users, giving you the opportunity to grow both your technical acumen and project management experience. On top of that, you will also work closely with vendors and service providers to ensure the quality of service they're providing matches our world-class expectations.

This role will require occasional physical work, including lifting equipment up to 40lbs.

About You

Hands-on experience executing technical infrastructure projects and a track record of working with contractors and third-party vendors
Proficiency with project planning tools (e.g., Jira, Google Workspace, Excel)
Deep knowledge of computer hardware, peripherals, and networking
Passion for developing advanced skills in desktop technology and infrastructure
Highly organized self-starter with exceptional attention to detail
A reliable, courteous team player with a "customer first" mentality
Strong communication skills; ability to explain complex problems concisely and accurately
Expertise in managing competing priorities in a fast-paced environment
Flexibility to work occasional evening or weekend hours
Experience with Windows programming or scripting, particularly PowerShell, is preferred
Familiarity with Jira workflow configuration and automation would be a bonus