Facilities Operations Engineer
Job Description
- Proficiency in Cantonese and Mandarin
- 5+ years of experience in maintenance and operation of mission-critical data centres, trading floors, or similar 24/7 environments
- Familiarity with MEP disciplines including plant infrastructure, CRACs, UPSs, office HVAC, generators, fire prevention, and building management systems
- Strong computer skills and comfortable working with technical people in an IT-centric environment
- Excellent written and spoken communication skills
- Ability to solve small problems in the field without a tradesperson
- Willingness to be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
- Ability to prioritise tasks effectively and stay organised
- Fluency in English is required
- Professionally trained in electrical, mechanical or building services engineering, or equivalent experience in engineering facilities management
- Experience with managing facilities maintenance service level agreements (SLAs)
About the Position
We are looking for an experienced Facilities Operations Engineer to join a highly technical group responsible for operating and maintaining our physical infrastructure. This includes work on our trading floors, amenity spaces and food service areas which are all supported by dedicated mechanical, electrical and IT equipment.
Our team is collaborative in nature, spanning many internal departments and external vendors, contractors, consultants and operations teams. Your work will involve managing projects that cover all aspects of our physical infrastructure, along with our relationships with each of these stakeholders, in order to provide 24/7 critical infrastructure.
We are looking for someone who is professionally trained in electrical, mechanical or building services engineering, or has equivalent experience in engineering facilities management. You should also have experience with managing facilities maintenance service level agreements (SLAs) to ensure the scope meets industry standards and service-level agreements (SLAs).
You are encouraged to apply, regardless of your specific discipline, if you have a proven ability to deliver excellence no matter the task, have solid technical experience and can make well-reasoned engineering decisions as they relate to operational risk.
About You
- Have 5+ years of experience working on the maintenance and operation team of mission-critical data centres, trading floors or similar 24/7 environments
- Familiar with MEP disciplines including plant infrastructure, CRACs, UPSs, office HVAC, generators, fire prevention and building management systems
- Have strong computer skills; comfortable working with technical people in an IT-centric environment and learning new software and control systems
- Comfortable working with a wide range of colleagues, including non-engineers, across several business areas
- Excellent written and spoken communicator; able to describe detailed problems with brevity and accuracy
- Able to solve small problems in the field without a tradesperson
- Willing to be part of an on-call rotation for nights and weekends to quickly respond to critical system emergencies
- Creative, collaborative and enthusiastic team player who is eager to learn and take initiative
- Able to prioritise tasks effectively and stay organised; can balance assigned work required for our constantly evolving environments
- Fluency in English is required; proficiency in Cantonese and Mandarin is a plus
