Nasdaq Market Surveillance - Operational Support Engineer

Responsible for Daily Technical Operations including Application Management and Support for all Nasdaq provided services. This includes 24/7 Technical Operations and Application Support, managing Incidents for both internal and external customers, installing application updates and maintaining operational documentation and procedures.

• Independently performs real-time monitoring of systems for software/hardware errors, failures and capacity issues; troubleshoot, diagnose and collaborate with other analysts and development team, using deep expertise and knowledge of industry trends.
• Independently performs startup and shutdown of core systems, leads recovery procedures, scheduling, backups, and monitors batch processes.
• Using deep expertise and knowledge of industry trends, independently troubleshoots complex order entry and market data connectivity issues with clients, exchanges, market centers, and network providers.
• Using deep expertise and knowledge of industry trends, independently reviews system capabilities, department workflow, and scheduling requirements and evaluate for efficiencies and improvements.
• Independently configures, installs, maintains and upgrades computer systems hardware and software.
• Manages security of operating systems.

• Education Required: Degree qualified in Computer Science, Information Systems or other related discipline, or equivalent work experience in Data Center, Trading, Computer, or Network Operations.
• Experience Required: At least 8 years.
• Special Qualifications: Certificatoins relevant for the role.

Come as You Are

Nasdaq is an equal opportunity employer. We positively encourage applications from suitably qualified and eligible candidates regardless of age, color, disability, national origin, ancestry, race, religion, gender, sexual orientation, gender identity and/or expression, veteran status, genetic information, or any other status protected by applicable law.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request an accommodation.

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