Job Description
As a Night Auditor, you will coordinate and complete the night audit function accurately, ensuring all financial transactions meet high standards of honesty and integrity. You will serve as the main point of contact for guests during night hours, providing exceptional customer service, operating the Front Desk efficiently, and reconciling daily revenue. The role involves preparing financial reports, resolving discrepancies, monitoring room inventory, processing end-of-day transactions, and assisting guests. You will also maintain security, collaborate with other departments, and prepare handover notes, playing a crucial role in financial accuracy and guest satisfaction.
Good To Have:
- First Aid and CPR certification (preferred)
Must Have:
- Coordinating and completing the night audit function in a timely and accurate manner
- Ensuring all financial transactions of the hotel are conducted with the highest standards of honesty and integrity
- Serving as the main point of contact for guests during night hours, providing exceptional customer service
- Efficiently operating the Front desk during night shifts, including check-ins, check-outs, and addressing guest inquiries
- Reconciling daily revenue and preparing various financial reports
- Verifying and balancing all cashiers' work for the day
- Identifying and resolving any discrepancies in financial records
- Monitoring and updating room inventory and rates
- Processing end-of-day transactions and running system reports
- Assisting with guest requests and complaints, ensuring prompt resolution
- Maintaining security protocols and responding to emergencies as needed
- Collaborating with other departments to ensure smooth hotel operations
- Preparing handover notes for the morning shift
- Continuously updating knowledge of hotel services, local attractions, and events to provide informed assistance to guests
- College diploma in hotel management, finance, or related field
- Previous experience in Front Office or Night Audit role
- Experience with Front Office Systems and property management software
- Good level of English, both written and spoken
- Strong mathematical and analytical skills
- Excellent attention to detail and accuracy in financial transactions
- Proficiency in Microsoft Office suite, particularly Excel
- Ability to work independently and make decisions under pressure
- Flexible schedule with availability to work night shifts, weekends, and holidays
- Strong problem-solving and conflict resolution skills
- Knowledge of cash handling procedures and financial reconciliation
- Excellent customer service skills with a professional demeanour
- Basic understanding of hotel operations and interdepartmental communication
- Ability to maintain confidentiality of sensitive information
- Full grade twelve school certificate
- Three traceable referees with their emails and mobile numbers
Job Description
As a Night Auditor, you will be responsible for:
- Coordinating and completing the night audit function in a timely and accurate manner
- Ensuring all financial transactions of the hotel are conducted with the highest standards of honesty and integrity
- Serving as the main point of contact for guests during night hours, providing exceptional customer service
- Efficiently operating the Front desk during night shifts, including check-ins, check-outs, and addressing guest inquiries
- Reconciling daily revenue and preparing various financial reports
- Verifying and balancing all cashiers' work for the day
- Identifying and resolving any discrepancies in financial records
- Monitoring and updating room inventory and rates
- Processing end-of-day transactions and running system reports
- Assisting with guest requests and complaints, ensuring prompt resolution
- Maintaining security protocols and responding to emergencies as needed
- Collaborating with other departments to ensure smooth hotel operations
- Preparing handover notes for the morning shift
- Continuously updating knowledge of hotel services, local attractions, and events to provide informed assistance to guests
You will play a crucial role in maintaining the financial accuracy and guest satisfaction of our establishment during night hours.
Qualifications
- College diploma in hotel management, finance, or related field
- Previous experience in Front Office or Night Audit role
- Experience with Front Office Systems and property management software
- Good level of English, both written and spoken
- Strong mathematical and analytical skills
- Excellent attention to detail and accuracy in financial transactions
- Proficiency in Microsoft Office suite, particularly Excel
- Ability to work independently and make decisions under pressure
- Flexible schedule with availability to work night shifts, weekends, and holidays
- Strong problem-solving and conflict resolution skills
- Knowledge of cash handling procedures and financial reconciliation
- Excellent customer service skills with a professional demeanour
- Basic understanding of hotel operations and interdepartmental communication
- Ability to maintain confidentiality of sensitive information
- First Aid and CPR certification (preferred)
Additional Information
Full grade twelve school certificate
Three traceable referees with their emails and mobile numbers
Closing date: 3rd October 2025
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