NSA Sales Performance Manager

PURPOSE / DETAILS OF THE JOB

• Develop and grow dealer performance with your knowledge of various functions in an organisation and with benchmark practices you pick up from performing dealers

QUALIFICATIONS / REQUIREMENTS

EDUCATIONAL QUALIFICATIONS

Tertiary education in Business Management / BCom or equivalent qualification

RELEVANT EXPERIENCE

• 5 - 8 years sales experience in the automotive industry

NB: Travelling is required position looks after KwaZulu Natal and Johannesburg Clients

KEY PERFORMANCE AREAS

• Review dealer sales and marketing plans.
• Implement sales strategies with dealers.
• Ensure dealer resource and capacity compliance.
• Ensure franchise standards compliance.
• Analyse markets and develop strict plans.
• Dealer performance management
• Support marketing initiatives.
• Cross functional interactions to achieve objectives.
• Support marketing initiatives.
• Review and manage dealer inventory management.

SPECIAL REQUIREMENTS

KEY ATTRIBUTES

CORE COMPETENCIES

• Knowledge of motor industry sales and distribution.
• Understanding of dealer operations.
• Knowledge of general market conditions and competitor environment; knowledge of process management and impact on the bigger picture, knowledge and understanding of all other elements/areas/departments that impact on the sales flow.
• Play a consultative role to the respective group of dealers, Strong personal and negotiation skills.
• Good time management skills;
• Understanding of key business principles (sales, finance, marketing, customer management, etc.) and the ability to practically apply these principals.
• Incumbent must have the skill and competency to undertake any actions as an exemplary ambassador for Nissan and at the same time have empathy for dealers and their business issues.
• Thrive under pressure, self-motivated, target and deadline driven, go-getter, positive attitude, dynamic, flexible.
• High level of computer literacy; Absolute drive to over-perform and exceed expectations; the ability to identify issues and have the necessary problem-solving skills and inter-departmental knowledge/adequate communication skills to address issues quickly.
• Retail/wholesale target achievement and Accurate forecasting by derivative, by dealer on a weekly basis; continuous focus on profit achievement and hence focus on ensuring sales of the more profitable vehicles.
• Monitoring dealer CSI and ensuring that the correct processes are in place to achieve the desired CS levels; monitoring of dealer standards compliance via the Edge Program.
• Timeous and value-adding completion of dealer performance reports on a monthly measurable and can be followed up;
• Active management of aged inventory and developing actions with the dealer/s to address any concerns, review of dealer performance by model range with appropriate corrective actions where necessary.
• Identification of key indicators of problem/opportunity areas in the dealer operation and providing the necessary insight and guidance to develop adequate corrective actions together with the dealer/s.
• Good business sense and ability to apply this practically.
• High level of confidence and ability to regulate assertiveness in line with the task at hand and handle uncomfortable and sometimes confrontational situations with dealers and even customers occasionally.