Office Manager

Upgrade helps customers move in the right direction with affordable and responsible financial products. Since 2017, we’ve helped over 7.5 million customers access over $42 billion in consumer credit. With a relentless focus on improving our customers' financial well-being, we build products that put more money in their pocket and support their journey toward a better financial future. We’re backed by some of the most prominent technology investors and were most recently valued at $7.3B.

We’re consistently recognized for our collaborative and inclusive culture. Most recently, we were named one of the World’s Top Fintech Companies by CNBC, Best Places to Work by Built In, Best Places to Work by the San Francisco Business Times, America’s Greatest Workplaces by Newsweek, Best Startup Employer by Forbes, and Healthiest Employers by Phoenix Business Journal.

We’re looking for new team members who get excited about designing and delivering new and better products. Come join us and help build a better financial future for millions of people.

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About the Role:

We are looking for a full-time Office Manager to join our growing office. You’ll be responsible for various administrative tasks, event-planning, general maintenance, and other duties as assigned.

What You'll Do:

• Creating, managing, and maintaining office procedures in compliance with company policies.
• Interfacing with the property manager for all office maintenance, deliveries, and other requirements.
• Assisting high-level management with calendar management, appointments, travel arrangements, organization, and other support.
• Researching, reviewing, and executing office and team events such as happy hours, holiday and summer parties, team events, and breakfast/coffee hours.
• Maintaining the breakroom and kitchen areas, including sourcing and stocking snacks and beverages for the team.
• Overseeing processes and execution to enhance the overall appearance of the office and guest experience.
• Identifying, researching, onboarding, and managing office vendors and their budgets (e.g., plants, swag, supplies, snacks, and beverages).
• Maintaining the access control system.
• Assisting with training and onboarding new employees.
• Providing coverage for mailings and other ad-hoc administrative support as needed.
• Managing the front desk and greeting all visitors.
• Assist with management of other sites within Upgrade or other teams within Upgrade

What We Look For:

• 2+ years experience in administration
• Bachelor's degree preferred
• Excellent communication skills
• Strong sense of urgency and excellent follow-through skills
• Proactive, driven, and able to work in a fast-paced environment
• Positive attitude and sense of humor

What We Offer You:

• Competitive salary
• 100% paid coverage of medical, dental and vision insurance
• Paid PTO
• Opportunities for professional growth and development
• Paid parental leave
• Health & wellness initiatives

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**For California residents: Upgrade's California Notice at Collection and Privacy Policy

describes our practices regarding the collection, use, and disclosure of the personal information of job applicants.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

_Upgrade does not accept unsolicited resumes from staffing agencies, search firms, or any third parties. Any resume submitted to any employee of Upgrade without a prior written agreement in place will be considered the property of Upgrade, and Upgrade will not be obligated to pay any referral or placement fee. Agencies must obtain advance written approval from Upgrade's Talent Acquisition department to submit resumes and only in conjunction with a valid, fully executed agreement. English is required for all positions, as it involves interacting with staff at Upgrade's offices worldwide._